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Phone Guide
Cisco Wireless
IP Phone 7920 for
Cisco CallManager
INCLUDING LICENSE AND WARRANTY
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706 USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number: DOC-7814564=
Text Part Number: 78-14564-03
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CCSP, the Cisco Square Bridge logo, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Ente
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Contents CHAPTER 1 Getting Started 1 How to Use this Guide 2 Safety and Performance Information 4 Battery Safety Notices 6 Accessories for the Cisco Wireless IP Phone 7920 9 Installing the Battery 10 Charging the Phone Battery 12 CHAPTER 2 Overview of the Cisco Wireless IP Phone 7920 15 Powering On the Phone 18 Main Screen and Display Indicators 19 Shortcut Keys for Phone Functions 20 Document Conventions 22 Using the Phone Menus 23 Setting the LEAP Username and Password 24 Setting the Usern
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CHAPTER 3 Basic Call Handling 27 Placing Calls 27 Answering and Ending Calls 29 Muting Calls 29 Adjusting the Speaker Volume 30 Placing Calls on Hold 31 Transferring Calls 32 Making Conference Calls 33 Making Meet-Me Conference Calls 34 Forwarding Your Calls to Another Number 35 CHAPTER 4 Using Advanced Call Features 37 Parking and Retrieving Parked Calls 37 Redirecting a Ringing Call to Your Phone By Using Call PickUp 38 Understanding Shared Lines 39 CHAPTER 5 Using the Phone Book and Speed
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CHAPTER 7 Using and Changing Profiles 53 Options for Profile Settings 54 Configuring Profiles 55 CHAPTER 8 Customizing Phone Settings and Viewing Phone Status 59 Change Phone Settings 59 Changing Ring Tone Settings 60 Changing Phone Display Settings 61 Changing Phone Access Settings 62 Viewing Phone Status 64 Cisco One-Year Limited Hardware Warranty Terms 65 Cisco Wireless IP Phone 7920 for Cisco CallManager v
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CHAPTER 1 Getting Started Before using your Cisco Wireless IP Phone 7920, make sure that the following items are in the box: • Cisco Wireless IP Phone 7920 Standard battery Power supply Cisco Wireless IP Phone 7920 Guide Regulatory Compliance and Safety Information for the Cisco Wireless IP Phone 7920 Cisco Wireless IP Phone 7920 Accessory Guide Inform your system administrator or supplier if any items are missing. Note The radio frequency (RF) for this phone is configured for a
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How to Use this Guide This guide provides you with an overview of the features that are available on your phone. For information about common tasks, refer to the following table. Contact your system administrator if you have problems or need more information about your phone. If you want to... Then... Review safety See the “Safety and Performance information Information” section on page 4. Install the battery See the “Installing the Battery” section on page 10. Charge the battery See th
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Getting Started If you want to... Then... Put calls on hold See the “Placing Calls on Hold” section on page 31. Transfer calls See the “Transferring Calls” section on page 32. Mute calls See the “Muting Calls” section on page 29. Make conference See the “Making Conference calls Calls” section on page 33. Listen to voice See the “Playing Voice Messages” messages section on page 49. Set up speed dial See the “Configuring Speed Dial Hot Keys” section on page 45. Lock and unlock See the “Ch
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Safety and Performance Information Before installing and using your phone Cisco Wireless IP Phone 7920 read the following safety notices. Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the tra
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Getting Started emergency services can be affected by any call-barring function of this equipment. Warning The use of the Cisco Wireless IP Phone 7920 in hazardous environments such as areas where high levels of explosive gas may be present is not recommended. Check with the site safety engineer before using any type of wireless device in such an environment. Warning The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device. Warnin
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Battery Safety Notices These battery safety notices apply to the batteries that are approved by the Cisco Wireless IP Phone 7920 manufacturer. Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Warning Do not dispose of the battery pack in fire or water. The battery may explode if placed in the f
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Getting Started Caution To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. Caution Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash the exposed area with soap and water. If the electrolyte has come in contact with the eye, flush the eye with water for 15 minutes and seek medical attention. Caution Do not charge the battery pack if the ambient temperature exceeds
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Caution When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. Caution To obtain a replacement battery, contact your local dealer. Use only the batteries that have a Cisco part number. Standard battery—CP-BATT-7920-STD Extended use battery—CP-BATT-7920-EXT Caution Only use the Cisco power supply that was provided with your phone. If you need to replace your power supply, refer to the list of Cisc
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Getting Started Accessories for the Cisco Wireless IP Phone 7920 The following phone accessories are available for your phone: Standard and extended batteries Power supplies for various regions Desktop charger Standard wired earphone Carrying cases For a complete list of accessories, refer to the Cisco Wireless IP Phone 7920 Accessory Guide that is included in the phone box. Cisco Wireless IP Phone 7920 for Cisco CallManager 9
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Installing the Battery You must install and charge the battery before you can use the Cisco Wireless IP Phone 7920. To install or remove the battery, follow these steps. 1. To install the battery, insert the battery catches (as shown in Figure 1-1) in the corresponding slots at the bottom of the Cisco Wireless IP Phone 7920. Make sure that the metal contacts on the battery and the phone are facing each other. 2. Press the battery to the body of the phone until it locks into place. 3. To
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Getting Started Figure 1-1 Installing and Removing the Battery 1 3 2 2 1 Locking catch—Press to release the battery. 2 Catches—Insert these into the slots near the bottom of the phone at battery installation. 3 Metal contact—Match the contact on the battery to the contact on the phone. Cisco Wireless IP Phone 7920 for Cisco CallManager 11 79675
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Charging the Phone Battery The Cisco Wireless IP Phone 7920 is powered by a rechargeable battery. To charge the battery, follow these steps: 1. Connect the cable from the power supply to the outlet in the phone. 2. Connect the power supply to an AC wall outlet as shown in Figure 1-2. If the phone is turned off, the screen displays the message, “Battery Charging.” When the battery is charged, “Charging Complete” displays. If the phone is turned on, the battery indicator bar blinks and di
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Getting Started Figure 1-2 Charging the Phone Battery Tips The phone detects when the battery power level is low and displays the warning message, “Battery Low” with the warning tone specified in your profile. Cisco Wireless IP Phone 7920 for Cisco CallManager 13 1 3 2 DEF ABC 4 6 5 GHI MNO JKL 7 9 PQRS 8 WXYZ TUV # 0 7920 79676
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The standard battery requires about 3.5 hours to become fully charged and provides up to 3.5 hours of active service time or 21 hours of standby time. The extended battery provides up to 4.25 hours of active service time or 30 hours of standby time. The battery becomes fully charged in about 4.5 hours. For more information about charging the battery, refer to the “Desktop Charger” section in the Cisco Wireless IP Phone 7920 Accessory Guide. 14 78-14564-03