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Grandstream Networks, Inc.
GXV–3000
IP Video Phone
GXV– 3000 User Manual www.grandstream.com
Firmware Version 1.0.1.7 support@grandstream.com
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TABLE OF CONTENTS GXW–3000 USER MANUAL WELCOME ..................................................................................................................................................................2 GXV-3000 OVERVIEW...............................................................................................................................................2 INSTALLATION...............................................................................................................
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TABLE OF FIGURES GXW–3000 USER MANUAL FIGURE 1: CONNECTING THE GXV-3000 ............................................................................................ 4 FIGURE 2: GXV LCD SCREEN........................................................................................................... 8 FIGURE 3: GETTING FAMILIAR WITH KEYPAD ....................................................................................... 9 FIGURE 4: SUPPORT MENU OPTIONS.........................
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WELCOME Thank you for purchasing the Grandstream GXV-3000 IP Video Phone. The GXV-3000 is a cost effec- tive, easy to use and easy to configure IP video communications solution. The GXV-3000 supports popu- rd lar voice codecs and H.264 video codec. It is based on SIP industry standard and interoperable with 3 party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, while visually commuting with anyone, anywhere in world. This manual will help you learn h
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INSTALLATION Unpack and check all accessories. Equipment included in the package: The GXV-3000 phone package contains: 1. One GXV-3000 Main Case 2. One Handset 3. One Phone Cord 4. One Universal Power Adaptor 5. One Ethernet Cable 6. Two Wall Mount Sustaining Brackets SAFETY COMPLIANCES The GXV-3000 phone complies with FCC/CE and various safety standards. The GXV-3000 power adap- tor is compliant with UL standard. Only use the universal power adapter provided with the GXV pa
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CONNECTING YOUR GXV IP VIDEO PHONE FIGURE 1: CONNECTING THE GXV-3000 Headset Jack NETWORK/PC RJ-45 Power jack 10/100Mbps ports Video/Audio jack 2x USB ports TABLE 1: DEFINITIONS OF THE GXV-3000 CONNECTORS USB Interface for external USB device like flash to store captured image, ring USB tones, phone address books, etc. NETWORK 10/100Mbps RJ-45 port for uplink to Ethernet. PC 10/100Mbps RJ-45 port for connecting PC as switch mode Power Jack 12V DC power po
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WALL MOUNT GXV-3000 can be wall mounted. The two (2) wall mount sustaining brackets can be attached to the bot- tom of the main body: To position the phone on the wall, place two fixed hangers on the wall, hang the back of the phone on the fixed hangers. The two sustaining brackets will balance the bottom of the phone and position the phone on the wall. Handset Rest Tab Tab with exten- Tab with exten- sion down sion up To use the handset, pull out th
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PRODUCT OVERVIEW Desktop View Side View Back View Closed TABLE 2: GXV KEY FEATURES IN A GLANCE Open Standards Compatible SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP, PPPoE, TFTP, NTP. Network Interfaces Dual 10/100mbps Ethernet ports, 2 USB (2.0) host ports, 2.5mm headset jack. Superb Audio Quality Advanced Digital Signal Processing (DSP), Silence suppression, VAD, CNG, AEC, AGC. Superb Video Quality Supports H.263 and H.264 (base
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TABLE 4: GXV-3000 TECHNICAL SPECIFICATIONS Lines 3 individual SIP accounts; 3 line buttons Protocol Support Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP/SNTP, TFTP. Display 12-digit caller ID LCD Feature Keys 8 dedicated keys: Message Button, Hold, Transfer, Conference, Speakerphone, Send, Mute/Del, Camera Block 5 display/menu navigation keys Network Interface Dual (2) 10/100 auto-sensing Ethernet ports (switched) Support 2 USB
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USING GXV-3000 IP VIDEO PHONE GETTING FAMILIAR WITH LCD FIGURE 2: GXV LCD SCREEN Handset/Speaker/Ringer Volume Connectivity Status and/or Date SIP Proxy/Server status (3 modes: solid, blinking, blank) Time User ID Phone Number Missed Call Icon (or ext) Phone IP Address The LCD display disappears when the screensaver is on. If you do not want the LCD display, you can turn it off. TABLE 5: LCD ICON DEFINITIONS Icon LCD Icon Definitions Connectivity Status / SIP Proxy/Ser
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FIGURE 3: GETTING FAMILIAR WITH KEYPAD Line 1 – 3 Keys Message Camera Block Mute/Del Menu Keys Conference Transfer Address Book OSD/Camera Loopback Display On/Off key Hold Speaker Send/Re-Dial Standard Keypad Grandstream Networks, Inc. GXV-3000 User Manual Page 9 of 46 Firmware 1.0.1.7 Updated: 06/2007
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TABLE 6: GXV BUTTON DEFINITIONS Key Button Key Button Definitions LINE1-LINE3 3 Line keys with LED, can be configured to different SIP profiles or providers Use button to select next “Menu Item” when phone is in keypad configuration UP ↑ mode; Or increase handset/speakerphone volume when phone is ACTIVE; Or increase ring volume when phone is in IDLE mode Use button to select previous “Menu Item” when phone is in keypad configure DOWN ↓ mode; Or decrease handset/speakerphone volume when p
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SIP ACCOUNTS AND USING THE PHONE MULTIPLE SIP ACCOUNTS AND LINES The GXV-3000 can support up to 3 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the 3 line buttons (LINE1-LINE3) is “virtually” mapped to an individual SIP account. In off-hook state, select an idle line and the name of the account (as configured in the web interface) is displayed on the LCD and a dial tone is heard. Or, press the selected line continu- ously until
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• The phone waits 4 seconds (by default; no key entry timeout) before sending and initiating the call. Press the “SEND” button to override the 4 second delay. AKING CALLS USING IP ADDRESSES M Direct IP calling allows two phones to talk to each other in an ad hoc fashion without a SIP proxy. VoIP calls can be made between two phones if: • both phones have public IP addresses, or • both phones are on a same LAN/VPN using private or public IP addresses, or • both phones can be connect
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3. Multiple Calls: Automatically place ACTIVE call on ‘HOLD’ by selecting another available LINE to place or receive another call. Call Waiting tone audible when line is in use and there is a call waiting to be answered. CALL TRANSFER GXV-3000 supports both blind and attended (or supervised) transfer: 1. Blind Transfer: Press “TRNF” button, then dial the number and press the “SEND” button to complete transfer of an active call. 2. Attended (or Supervised) Transfer: Press “
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DO NOT DISTURB 1. Press the “Mute/Delete” button if you do not want to take a call when in ringing stage. This will send the caller directly to voicemail (if user has a voicemail) or reject the incoming call. 2. Press the “Mute/Delete” button when phone is idle to set the phone to ‘Do not Disturb’ mode (an icon will flash on the screen). The phone will not ring and send caller directly to voicemail. (see note above) CAMERA BLOCK To disable/enable video during a call, press the CAMER
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CONFIGURATION GUIDE Configuration with Keypad • To enter the MENU, press the OK button. • Navigate the menu by using the arrow keys: up/down and left/right. • Confirm a menu selection by pressing the OK button • Delete an entry by pressing the MUTE/DEL button. The phone automatically exits MENU mode when there is an incoming call, the phone is off-hook or the MENU mode if left idle for 20 seconds. FIGURE 4: SUPPORT MENU OPTIONS Grandstream Networks, Inc. GXV-3000 User
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FIGURE 5: FLOW CHART OF KEY PAD CONFIGURATION MENU Grandstream Networks, Inc. GXV-3000 User Manual Page 16 of 46 Firmware 1.0.1.7 Updated: 06/2007
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CONFIGURATION WITH WEB BROWSER The GXV-3000 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE or Mozilla Firefox. For a visual reference of GUI pages, please download GUI Interface examples http://www.grandstream.com/user_manuals/GUI/GUI_GXV3000.rar. Access the Web Configuration Menu The GXV IP Phone Web Configuration Menu URL: http://Phone-IP-Address where the Phone-
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TABLE 8: DEVICE CONFIGURATION DEFINITIONS Web Access Select HTTP or secure HTTPS protocol for Web Access Web Port By default, HTTP uses port 80 and HTTPS uses port 443. This field is for customizable web port. End User This contains the password to access the Web Configuration Menu. This field is case sensi- Password tive with a maximum length of 25 characters. IP Address The GXV-3000 operates in two modes: • DHCP mode: all the field values for the Static IP mode are not used (even though
