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IP Phone 2004 with KEM
User Guide
Document Release: C4 2007_052007
Copyright 2007 Cypress Communications. All rights reserved.
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Contents Overview 5 Functional components 5 Hardware features 6 IP Phone display 8 Connecting the IP Phone 2004 components 9 Before you begin 9 Logging on 11 Logging off 12 Displaying the menu 13 Changing your audio profile 14 Adjusting the display contrast 15 Using the Feature menu 16 Using the Assign menu 16 Defining the key type 16 Assigni
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4 Contents Setting the time format 24 Setting the date format 25 Resetting the default time 26 Using the User menu 27 Viewing your user name 27 Viewing your login type 27 Viewing, disabling, or enabling the auto login feature 28 Changing your password 29 Testing the local mode 29 Making a call 30 Use off-hook dialing 30 Using handsfree dialing 30 Using Predial 31 Answering and terminating calls 32 Answering a call 32 Terminating a call 32 While on an active call 33 Placing
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Contents 5 Additional features and controls 45 Using the dialpad to enter text 45 Use the Symbol key to enter special characters 45 Procedure job aid 46 Using the directory 46 Adding or editing a directory entry 46 Deleting an entry from the directory 47 Making a call using the directory 48 Volume Control Bar 48 Selecting a ring tone 48 LCD Indicator 48 Message Waiting Lamp 48 IP Phone Key Expansion Module 49
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Overview Functional components The IP Phone 2004 supports the following functional components: • a handset • a speaker and headset connector for handsfree operation • a standard telephone keypad • call service keys: Release, Hold, volume control, and Mute • a liquid crystal display (LCD) area • navigation keys for scrolling through menu items, the Inbox, the Outbox, and directory lists To use the IP Phone 2004, log on by entering a user name and password. After login, the handset and keypad of t
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Overview IP Phone 2004 Hardware features The IP Phone 2004 with KEM supports the following features: • supports the use of two Key Expansion Modules (KEMs) for maximum of 44 programmable keys (plus any additional lines available on the 2004). — six physical user-defined feature keys and six lines/features accessed using the up and down navigation keys to scroll through pages of features — the primary directory number (DN) key (green) always has the PDN displayed against this key • four
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IP Phone display — Directory — Message (Inbox) — Outbox — Services • four call-processing fixed keys: — Hold — Goodbye — Handsfree — Mute • shared LAN access with a PC through the use of the Internet Switch Module; splits the LAN drop into separate feeds for the phone and a PC • adjustable angle stand • headset jack with On/Off key • handsfree microphone • automatic network configuration 7
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Overview IP Phone display The IP Phone 2004 display is organized into 4 areas. "IP Phone Display" describes each area. IP Phone 2004 display • Six user-defined feature keys provide additional call features for the IP Phone. • One soft key allows you to select menu items, and to interact with the menu system. • To select a numerically-indexed menu item, select the item on the screen and then press OK, or you can press the shortcut key (press the dialpad key that corresponds to the num
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Connecting the IP Phone 2004 components Before you begin CAUTION Damage to Equipment Do not plug the IP Phone into a regular telephone jack. This results in severe damage to the IP Phone 2004. Consult your system administrator to ensure that you plug your telephone into a 10/100BaseT Ethernet jack. See "IP Phone 2004" (page 6) for the location of the connectors. Step Action 1 Connect one end of the handset cord to the handset jack (identified with a handset icon) on the back of the telephone. Con
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14 Connecting the IP Phone 2004 components 3 For a secure power connection, thread the excess cord around the strain relief retaining hook and channel provided. 4 Secure the IP Phone footstand to the base. Use the angle grip on the top back of the phone to adjust the angle of the phone. —End— IP Phone connectors 10
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15 Logging on Follow this procedure to log on to the network. If the Centrex IP Client Manager (CICM) is set up as part of a group of CICMs, you can choose which CICM to connect to. After you select a gateway, the terminal directs itself at that CICM and the Username screen appears. Step Action 1 If the Selective Gateway Login feature is configured on your system, navigate through the list to select the gateway. 2 When the gateway you want appears, press Ok, or start entering your username. If th
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16 Logging off 19 Logging off Follow this procedure to log off from the network. Step Action 1 From the main menu, select Logoff. 2 Press Ok. A confirmation screen appears. 3 Press Yes. You are logged off from the system. —End— 12
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17 Displaying the menu Follow this procedure to access the main menu. You must be logged on to access the main menu system. Step Action 1 On the IP Phone, perform one of these actions: • press the Menu soft key • press the Services key The main menu opens. 2 Perform one of these actions: • Select Logoff • Select Audio • Select Display . See "Adjusting the display contrast" (page 23). • Select Feature • Select Language • Select Time • Select User • Select History • Select Diagnostics IP Phone
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21 Changing your audio profile Follow this procedure to view and edit your audio profile. Local Area Network is an example of a profile datafilled by your administrator. Use this menu to select the profile you wish to use. Contact your administrator for recommended profiles. Step Action 1 From the main menu, select and open Audio Profile. The Audio Profile screen appears. 2 Press Ok. The Audio Profile screen appears. If you have permission to edit your profile, a check mark appears beside the profile name
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23 Adjusting the display contrast Follow this procedure to adjust the contrast level of the display. Step Action 1 From the main menu, select and open Display. The Display menu opens. 2 Press Ok. 3 Perform one of these actions: • To decrease the contrast level, press the soft key on the far left. • To increase the contrast level, press the soft key second from the left. The percentage figure shows the change in the contrast. 4 When you find the contrast you like, press the Ok button to save the ch
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Using the Feature menu Follow this procedure to use the Feature menu. You can add or edit feature key associations on your IP Phone 2004. Features are assigned by your system administrator, so the features you have available may differ from those described in this user guide. Changing the keys to which a feature is associated does not create new functionality. Using the Assign menu Follow these procedures to use the Assign menu. Defining the key type Follow this procedure to assign a key type to
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26 Using the Feature menu 4 Press Key Type. The Key Type screen appears. A check mark appears beside the type currently assigned to the key. 5 Perform one of these actions: • To change Central to Local, select Local. • To change Local to Central, select Central. 6 Press Ok. The key type is changed and a check mark appears beside the selection. 7 To assign a directory entry to a Local key, see "Assigning a directory entry to a feature key" (page 26). Assigning a directory entry to a feature key F
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Using the Assign menu 27 Enabling or disabling autoscroll If autoscroll is enabled, the IP Phone automatically directs you to the screen for the active feature. For example, if your secondary Directory Number (DN) is configured on screen two, and you receive a call to that number, the feature screens scroll to page two. You can answer the call immediately without searching for the screen. Follow this procedure to enable or disable the AutoScroll feature. Step Action 1 From the main menu, open the
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28 Using the Feature menu 3 From the Assign menu, select and open Inbox. The Inbox screen appears. 4 Perform one of these actions: • To enable the Inbox, select Enable. • To disable the Inbox, select Disable. 5 Press Ok. A check mark appears beside the option to indicate your choice. You return to the Assign menu. —End— Labeling a feature key Follow this procedure to change the label associated with a feature. If you are unfamiliar with how to use the dialpad to enter text, see "Using the dialpa
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Using the Options menu 29 Using the Options menu Follow this procedure to open the Options menu. Step Action 1 From the main menu, open the Feature menu. 2 From the Feature menu, select and open Options. 3 Press Ok. The Options menu opens. —End— Enabling or disabling auto hide Follow this procedure to enable or disable auto hide. When you enable the auto hide feature, only those features that are available appear in the display. Feature availability depends on the state of the terminal and the a
