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PHONE GUIDE
Cisco Unified IP Phone Expansion
Module 7915
INCLUDING LICENSE AND WARRANTY
1 Introducing the Cisco Unified IP Phone Expansion
Module 7915
2 Installing the Cisco Unified IP Phone
Expansion Module 7915
3 Features of the Cisco Unified IP Phone
Expansion Module 7915
4 Using the Cisco Unified IP Phone
Expansion Module 7915
5 Troubleshooting the Cisco Unified IP Phone
Expansion Module 7915
6 Technical Specifications for the Cisco Unified IP
Phone Expansion Module 7915
7 Where to Fi
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1 Introducing the Cisco Unified IP Phone Expansion Module 7915 The Cisco Unified IP Phone Expansion Module 7915 attaches to your Cisco Unified IP Phone 7962G, Cisco Unified IP Phone 7965G or Cisco Unified IP Phone 7975G, adding up to 24 extra line appearances or programmable buttons to your phone. Attaching a second Expansion Module to your Cisco Unified IP Phone adds a total of 48 extra line appearances or programmable buttons to your phone. See Figure 1. Note If you are running the SC
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Before You Begin Before you begin installing your Cisco Unified IP Phone Expansion Module 7915, read each of these sections: • Package Contents, page 3 Footstand Kits, page 3 Additional Equipment, page 4 Safety Information, page 4 Package Contents Verify that your package contents includes the following items: One Cisco Unified IP Phone Expansion Module 7915 One interface cable Footstand Kits In addition to the package contents, you also need a Footstand Kit (separate orderabl
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Additional Equipment You also need the following equipment. Small flat head screwdriver—for use during the installation Power supply unit—depending on how many Expansion Modules you are installing and how your Cisco Unified IP Phone is powered, you will require power supply unit(s) as follows: Power over the Ethernet to With one or two Expansion your Cisco Unified IP Phone Modules, you need a power supply unit (separate orderable item). Power supply to your With one Expansion Module,
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Installing and Using Your Expansion Module 7915 Read the following safety notices before installing or using your Expansion Module 7915: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate
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Using an External Power Supply Read the following warnings before you use the Cisco certified external power supply with the Expansion Module 7915: Caution Only use the specified Cisco-approved power supply on this product. Warning This product relies on the building's installation for short-circuit (over current) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors)
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To install the Cisco Unified IP Phone Expansion Module 7915, perform the following tasks. 1. Remove the Footstand from the Cisco Unified IP Phone. 2. Connect the Support Bar to the Cisco Unified IP Phone. 3. Connect the Expansion Module 7915 to the Support Bar. 4. Connect the Interface Cable. 5. Connect the Power Supply Unit. 6. Connect the Footstand. 7. Connect a Laptop Cable Lock (optional). Refer to the detailed instructions and corresponding illustrations that follow for each of these hig
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Figure 2 Removing the Footstand Step 1 Unplug the Cisco Unified IP Phone network and power connections. Step 2 Unplug the handset, and unplug the headset if one is attached to the phone. Step 3 Turn the Cisco Unified IP Phone over and lay it on a protected flat surface to prevent it from being scratched. Step 4 Locate the two foot pins on the footstand. Step 5 Use a flat head screwdriver to carefully push on one of the foot pins to release it. Then carefully push on the other foot pin to r
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Connect the Support Bar to the Cisco Unified IP Phone Refer to Figure 3 and the steps that follow. Figure 3 Connecting the Support Bar Step 1 Position the support bar on the back of the Cisco Unified IP Phone so that it fits flush with the phone. Step 2 Locate the two connector pins. Step 3 Use a flat head screwdriver to carefully push each of the connector pins so that the support bar is firmly fastened to the Cisco Unified IP Phone. Connect the Expansion Module 7915 to the Support Bar
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Figure 4 Connecting the Expansion Module to the Support Bar Open slots on the Cisco Unified IP Phone 1 Expansion Module 7915 2 Hooks on the support bar Thumbscrews 3 Step 1 Position the phone so that the front of the phone is facing up. Step 2 Line up the two open slots on the bottom of the Cisco Unified IP Phone Expansion Module 7915 with the two hooks on the support bar. 10
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Step 3 Insert the hooks into the slots and then rotate the top of the Cisco Unified IP Phone Expansion Module 7915 into the support bar so that it rests flush with the bar. Step 4 Tighten the thumbscrew on the back of the Cisco Unified IP Phone Expansion Module 7915. Note If you are installing two Expansion Modules, repeat Steps 2, 3, and 4 for the second Expansion Module. Connect the Interface Cable Refer to Figure 5 which depicts the “in” and “out” icons on the AUX jacks, and to and the
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Step 3 Plug one end of the second interface cable into the AUX jack with the “out” icon underneath on the first Expansion Module (the one closest to the phone). Step 4 Plug the other end of the second interface cable into the AUX jack with the “in” icon underneath on the second Expansion Module (the one next to the first Expansion Module). Connect the Power Supply Unit Refer to Figure 6 and the steps that follow. Figure 6 Connecting the Power Supply Unit 1 Power supply connector on the back
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Step 1 Depending on how your Cisco Unified IP Phone is powered with one or two Expansion Modules, perform one of the following actions to connect the power supply: Your Cisco Unified IP Phone is powered over the Ethernet with one Expansion Module: – Connect the power supply unit to the AC adapter port on the Expansion Module and plug the other end into a standard electrical power outlet in the wall. If your Cisco Unified IP Phone is powered over the Ethernet with two Expansion Mod
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Connect the Footstand Step 1 Locate the three hooks on the footstand. Step 2 Position the hooks so that they align with the open slots on the support bar. Note There are four positions in each of the three sets of open slots on the support bar. This lets you choose the angle of the footstand. Step 3 Insert the footstand hooks into the support bar and push in slightly to make the connection. Connect a Laptop Cable Lock (optional) Note Supported only on phones that have a security slot on the
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Figure 7 Connecting a Laptop Cable Lock Step 1 Detach the cable lock door from the support bar. Step 2 Secure the security cable to a desktop. Step 3 Insert the laptop cable lock into the security slot on the back of the phone, lock it, and remove the key. Start Up Sequence After the Cisco Unified IP Phone Expansion Module 7915 is installed, upon startup the buttons all show a steady amber light. The Cisco logo, load name, segment name, and download percentage are displayed. After the firmwa
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3 Features of the Cisco Unified IP Phone Expansion Module 7915 The Cisco Unified IP Phone Expansion Module 7915 includes the following features. 1 2 Phone screen—Displays the phone number, speed dial 1 number (or name or other text label), phone service, phone feature or Privacy assigned to each button. Icons indicating line status appear similar to, and function the same as, those on the Cisco Unified IP Phone to which it is attached. 16 187193
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2 Lighted Buttons—12 buttons. Each button corresponds to one line (just like on the Cisco Unified IP Phone). The lights beneath each button indicate the state of the corresponding line as follows: Line available: light off Line in use by you: steady green light Line in use by someone else: steady red light Line ringing: flashing amber light You have a call on hold: flashing green light Someone else has a call on hold: flashing green light Call transfer: steady green light
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Note If the Expansion Module 7915 buttons are configured as phone features, they can be performed from the Expansion Module. Refer to the phone guide for your Cisco Unified IP Phone for instructions about using your phone. The following is a typical scenario when using the Cisco Unified IP Phone and Cisco Unified IP Phone Expansion Module 7915 combination. You receive a call for your Director at extension 12345. You look at your Cisco Unified IP Phone Expansion Module 7915 and see that y
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Configuring the Buttons on Your Cisco Unified IP Phone Expansion Module 7915 Similar to your Cisco Unified IP Phone, you can configure speed dial numbers or program buttons to access phone services on the Cisco Unified IP Phone Expansion Module 7915. Before you can do this, ask your system administrator for the following information to access your Cisco Unified Communications Manager User Options web page: The URL Your user name and password After you have this information, you can
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Problem Solution Buttons on the first Verify that the interface cable Cisco Unified IP Phone between your Cisco Unified IP Expansion Module 7915 Phone and your Cisco Unified are all amber. IP Phone Expansion Module 7915 is connected. Verify with your system administrator that your Cisco Unified IP Phone Expansion Module 7915 is defined in Cisco Unified Communications Manager. Buttons on the second Verify with your system Cisco Unified IP Phone administrator that your Expansion