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VoiceStation™ 500
USER GUIDE
User Guide
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Contents Introduction ..................................................................3 Parts List ......................................................................3 For Best Performance ..................................................3 Installing VoiceStation™ 500 .......................................4 Using VoiceStation™ 500 .............................................5 Using Bluetooth Audio .................................................8 Bluetooth Dialing Sequences ............
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Introduction Thank you for choosing Polycom’s Please review this User Guide before VoiceStation™ 500. VoiceStation™ 500 using the phone. Save this User Guide for uses Polycom’s unique Acoustic Clarity future reference. Technology to provide clear, full-duplex, Please take a moment now to complete two-way voice communication for your and mail your VoiceStation™ 500 meetings. In addition, VoiceStation™ registration card, or register online at 500 adapts dynamically to the room www.poly
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For Best Performance ► Place VoiceStation™ 500 in the center of a table or desk. ► Locate VoiceStation™ 500 in a room with soft furnishings such as carpets, curtains, and sound-absorbing walls and ceilings. ► Keep papers and other objects away from your VoiceStation™ 500. ► Speak at normal volume. ► Speak toward your VoiceStation™ 500. Installing VoiceStation™ 500 1. Connect one end of the long console cable to the bottom of the phone. 2. Insert the Power Supply plug into a nearby electric
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5. Connect the other end of the short tele- phone cable to a jack wired for a standard analog phone line. ► Do not plug the VoiceStation™ 500 into a digital telephone network. Doing so may damage the phone. 6. Place VoiceStation™ 500 in the center of the room on a flat, stable surface and press the Volume Up and Volume Down buttons to adjust the Ringer. ► The Ringer has three modes: High, Low, and Off. The Ringer sounds when you press the Volume buttons to indicate current status. ►W
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POTS Mode Keypad Dialing a Number Example: Answer a Call Press the button when VoiceStation™ 500 rings. Adjust Speaker Volume When a call is in progress, press the Volume Up or Volume Down button to adjust the sound level. Microphone Mute Press the Mute button to turn off the microphones and prevent the other party from hearing your conversation. The red indicator lights near the microphones will be on. The speaker is still active and you can hear the other party. Press the Mute but
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Pair with Bluetooth Device Press the Mode button for 3 seconds to initiate pairing mode. For more information, refer to Using Bluetooth Audio. Special Features Your telephone system may provide special features such as Call Waiting, Conference, or Transfer which can be accessed by pressing this key. Ask your System Administrator for more information on special features available with your phone system. End a Call Press the On/Off button to end the call. Redial Press the Redial bu
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Private Conversations Plug a telephone into the data port on the VoiceStation™ 500 wall module. Press the Hold button to place the call on hold, then pick up the receiver of the telephone connected to the data port. You may also connect a fax machine or computer modem to the data port. Wall Module Data port options Wall Module Data port options Telephone Telephone Fax Machine Fax Machine Computer Using Bluetooth Audio Bluetooth Mode is an additional new mode • Manually establish a Bluetoo
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be established within 60 seconds, VoiceStation™ 500 will revert to 2. Dial the phone number on the Blue- POTS mode. tooth-enabled mobile phone or press the On/Off button on VoiceStation™ 500 to dial the last dialed number on Initiating Bluetooth Mode: the mobile phone. Configuring the VoiceStation™ 500 for 3. When finished, terminate the call Bluetooth Mode as you normally would with your 1. Press the Mode button to enter Blue- mobile phone, computer or press the tooth mode. The blue Mod
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Transferring audio between VoiceStation™ you press the On/Off button. 500 and mobile phone (for privacy) 1. Dial a telephone call according 2. Press the On/Off button on the to the directions in “Making and VoiceStation™ 500 to get the POTS ending a Bluetooth mobile phone dial tone. call”. 2. To transfer the audio from the 3. Dial the call using the keypad of the VoiceStation™ 500 to the mobile VoiceStation™ 500. phone, press the * button. 4. To end the call, press the On/Off 3. To transfer
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2. Ensure you have turned on the Transferring audio between VoiceStation™ Bluetooth mode. Press and hold the 500 and computer Mode button for at least 3 seconds 1. In order to transfer audio from and ensure the blue LED is fast VoiceStation™ 500 and the blinking (discovering). You will hear computer (or vice-versa), you must a series of tones on VoiceStation™ de-link the two devices. You can do 500 indicating that your Bluetooth so in two ways: device has discovered the • Press and hold t
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3. Dial the call using the keypad of the VoiceStation™ 500. 4. To end the call, press the On/Off button on the VoiceStation™ 500. 5. Press the Hold button on the VoiceStation™ 500 to resume the call with the Bluetooth device. Changing between calls in different modes (POTS to/from Bluetooth) 1. To make a POTS call while in Blue- tooth mode, press the Mode button, press the On/Off button, then dial the phone number. When complete, press the On/Off button. Press the Mode button to retur
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Wired Audio Mode via 2.5mm Jack Use the provided mobile phone connector you simply press the On/Off button and the cable to connect your mobile phone to the link indicator will turn off. This indicates VoiceStation™ 500’s 2.5mm audio input/ that you are now in POTS mode. As soon output jack. The mobile phone connec- as you are done with your POTS call, you tor cable will plug into a standard 2.5mm can press the Mode button again so that the headset jack on your mobile phone. A amber lin
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2. When the incoming call ring is Muting a call on VoiceStation™ 500 heard, answer it as you normally 1. Press the Mute button on the would. VoiceStation™ 500 to mute/unmute a call as described in the “POTS Redialing the last dialed number in Wired Mode” section of this User Guide or; Audio Mode • Redial the last number using 2. The mobile phone Mute/Unmute the mobile phone or computer button can be used. connected to the VoiceStation™ 500. Changing Volume 1. Press the Volume Up/Down button
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Adjusting Microphone Settings on Computer (Optional): For best audio performance when using the Computer Calling Cable with VoiceStation™ 500, be sure to turn on “Mic Boost” in the Windows® XP Sounds and Audio Devices menu as shown below. (Settings may vary depending on Operating System.) Start → Settings → Control Panel → Sounds and Audio Devices → Audio → Sound Recording → Volume → Micro- phone (Advanced) → Mic Boost “ON” VoiceStation™ 500 - 15
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Maintenance Clean the VoiceStation™ 500 with a soft, dry cloth. Do not use alcohol- or petroleum-based cleaners. Troubleshooting No Dial Tone Muffled or “In a Well” Reception ► Check that all connections are cor- rect and tight. ► Speak closer to the phone so that ► Make sure the short cable is con- the microphones pick up your nected to a standard analog phone speech more accurately. line. ► Add more sound absorbency to the ► Try a different telephone line. room. Phone Does Not Ring Exce
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Polycom Limited Warranty Polycom warrants to the end user that limited warranty covers damage to the the system will be in good working order system caused by power surges. Polycom on the date Polycom or its authorized will not be responsible under this limited reseller delivers or installs the system, warranty for damages resulting from: whichever is later (Warranty Date). If you notify Polycom or its Authorized Dealer ► Failure to follow Polycom’s installa- within one year of the Warrant
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suppliers may be commenced more than THIS PARAGRAPH SETS FORTH THE twenty-four (24) months after the cause of EXCLUSIVE REMEDY FOR ANY action accrues. CLAIMS, LOSSES, DAMAGES OR EXPENSES ASSOCIATED WITH THE EQUIPMENT AND REGARDLESS OF A FAILURE OF ESSENTIAL PURPOSE. Copyright All rights reserved under International and not (and shall not allow any third party Pan-American Copyright Conventions. No to) decompile, disassemble, or otherwise part of the contents of this manual may be reverse
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Canadian Department of Communications Notice This Class [B] digital apparatus complies Cet appareil numérique de la classe [B] with Canadian ICES-003. est conforme à la norme N M B-003 du Canada. Ring Equivalency Number (REN) The REN is used to determine the quantity call. Typically the sum of RENs should of devices that may be connected to the not exceed five (5.0). To be certain of the telephone line. Excessive RENs on the number of devices that may be connected telephone line may resu
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This precaution may be particularly allowed to be connected to a telephone important in rural areas. interface. The termination on an interface may consist of any combination of devices Caution: Users should not attempt to make subject only to the requirement that the such connections themselves, but should sum of the Ringer Equivalence Numbers contact the appropriate electric inspection of all the devices does not exceed 5.’’ authority, or electrician, as appropriate.’’ The term “IC:”