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What’s in this guide? Getting started Making calls Adjusting Movi Settings Troubleshooting
User Guide
TANDBERG Movi version 2.0
www.tandberg.com
D14409.01 USER GUIDE TANDBERG MOVI—FEBRUARY 2009 1
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W W hh aatt’’s i s in t n th hiis g s gu uid id ee ?? Getting started Making calls Adjusting Movi Settings Troubleshooting What’s in this user guide? Read this before you start Adjust your Movi application window How to use this document ............................ 3 Minimize Movi ..............................................11 Before you start ............................................ 3 Maximize Movi .............................................11 System requirements ......................
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What’s in this guide? G Ge ettttiin ng s g stta arrtteed d Making calls Adjusting Movi Settings Troubleshooting System requirements Read this before you start • Processor Movi is a PC application that makes it possible for you to do video Any processor supporting SSE2 (e.g. Pentium IV) or better. conferencing directly from your PC without any separate video conferencing • Memory equipment. 512MB RAM or more. • Operating System How to use this document Windows XP SP2 and later or Windows Vis
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What’s in this guide? G Ge ettttiin ng s g stta arrtteed d Making calls Adjusting Movi Settings Troubleshooting Sign in Before you start, you need: • A mail from your administrator with the address and instructions on how to download the Movi application. • A webcam/microphone connected to your PC. The process of signing in Follow these steps to sign in: 1 1. Enter your User name e.g. firstname.lastname. 2. Enter your Password. 3. Select Remember my User name or Remember my Password if you wa
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What’s in this guide? Getting started M Ma ak kiin ng c g ca allllss Adjusting Movi Settings Troubleshooting Start making calls 1 Make a call with the Search field 1 2 By entering a name in the Search field, Movi sends a query request to the database and displays matching results. To make a call: 1. Start entering the name in the Search field. 2. Select name 3. Click the c a l l button, double-click the name or press e nter If the person you are calling is present and accepts the call, the ca
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What’s in this guide? Getting started M Ma ak kiin ng c g ca allllss Adjusting Movi Settings Troubleshooting 1 Make a call by using the Recent calls button Recent calls is a list of your latest calls. To make a call: 1. Click r cee nt acll S 2 1 2. Select name. 3. Click the c a l l button, double-click the name or press e nter If the person you are calling is present and accepts the call, the call will be set up. 2 Make a call by using a SIP URI By typing a SIP URI in the Search field, you
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What’s in this guide? Getting started M Ma ak kiin ng c g ca allllss Adjusting Movi Settings Troubleshooting Key pad/DTMF DTMF - Dual-tone multi-frequency (DTMF) signaling is used for telephone signaling over the line in the voice-frequency band. This means that there will be sent a tone representing the number clicked on the key pad. There are several situations where you will need the tone based key pad. E.g: If you are to log in to a password protected conference, you will be prompted fo
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What’s in this guide? Getting started M Ma ak kiin ng c g ca allllss Adjusting Movi Settings Troubleshooting Next steps 1 Selfview By clicking S e lf v ie w , you toggle selfview mode. This is possible to do before you start a call and during a call. 2 Turn camera on/off Switch your camera on and off by clicking the c a Mera button. If you switch the camera off during a call, Movi will continue to show the last video frame as a still image or a static poster on the far end system. It is 1 2
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What’s in this guide? Getting started M Ma ak kiin ng c g ca allllss Adjusting Movi Settings Troubleshooting Add a contact to My contacts list The My contacts list is a list of persons you want quick access to. There are two alternatives to add contacts to the list: 1 1 Add a contact with the Search field 1. Type the name of the person you are going to call in the Search field. 2. Move your cursor down to the person’s name and click once on the name. The link a d d ot My cta co nt S appears. 3.
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What’s in this guide? Getting started M Ma ak kiin ng c g ca allllss Adjusting Movi Settings Troubleshooting View call quality 1 Quality indicator Reduced video or sound quality during a call can have several reasons and can be solved differently according to symptoms. To improve your network- and video settings see section Adjust your network settings or section Troubleshooter. The indicator in the lower right corner gives you an indication on the current network performance. The indic
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What’s in this guide? Getting started Making calls AAd djujs uts in t M g M oo vv i i Settings Troubleshooting Adjust your Movi application window You have the possibility to alter the view of your Movi and your video window. 4 Close Movi E.g. while not in a call, your Movi can be minimized to your SysTray or toolbar. By clicking c ol Se , Movi closes your application window. You will still be able to receive calls. In other situations Movi can be expanded to the whole screen. Movi is now st
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What’s in this guide? Getting started Making calls AAd djujs uts in t M g M oo vv i i Settings Troubleshooting 1 Presence in Movi Presence indicates a users online status. Your chosen presence is reflected in other peoples’ contact lists and in the Search field you will see other users status when entering a name. The status is a combination of an icon and text. You can also see your contacts’ current presence in your My contacts list. You can manually set you presence by clicking the Pr e
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What’s in this guide? Getting started Making calls Adjusting Movi S Se ettti ting ngs s Troubleshooting Settings for Movi Adjust your network settings Your Movi comes with network settings pre-set. If you are experiencing jagged video or sound or if you are using your Movi on a different location than you normally do, you might need to adjust your settings. By setting bandwidth and video resolution to fit your network and computer capabilities Movi will present to you a more coherent video a
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What’s in this guide? Getting started Making calls Adjusting Movi S Se ettti ting ngs s Troubleshooting Change ringtone To change ringtone, follow these steps: 1 1. Click S e t ting S 2 2. Select n tiontoiifac S 3. Use the drop down menu and select one of the alternatives 4. Try the tone by clicking the Pyl a button 5. Click o K Restrict incoming calls 1 You have the possibility to decide when and how Movi shall notify you when calls come through. The alternatives to check are: • Do not pla
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What’s in this guide? Getting started Making calls Adjusting Movi Settings TT rroub ouble les sho hoo otti ing ng network performance. The indicator has three levels: Troubleshoot Normal 1 To troubleshoot in Movi you need Call status in addition to your Reduced symptoms. This information is available with the Call status button. Some of Critical the information tells you what is actually wrong and some of the information indicates where you can adjust to have better quality when using
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What’s in this guide? Getting started Making calls Adjusting Movi Settings TT rroub ouble les sho hoo otti ing ng Adjust network Your Movi comes with network settings pre-set. If you are experiencing jagged video or sound or if you are using your Movi on a different location than you normally do, you might need to adjust your settings. By reducing Movi’s demands for network resources, Movi will be able to present to you a more coherent video and sound. 1 1. Click S e t ting S 2 2. Select n
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What’s in this guide? Getting started Making calls Adjusting Movi Settings Troubleshooting U.S. HEADQUARTERS EUROPEAN HEADQUARTERS TANDBERG TANDBERG 1212 Avenue of the Americas Philip Pedersens vei 20 24th Floor 1366 Lysaker New York, NY 10036 Norway Telephone: +1 212 692 6500 Telephone: +47 67 125 125 Fax: +1 212 692 6501 Fax: +47 67 125 234 Video: +1 212 692 6535 Video: +47 67 126 126 E-mail: tandberg@tandberg.com E-mail: tandberg@tandberg.com Copyright © TANDBERG 2009. All rights reserved. I
