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Helpdesk / Technical Support Details
Swann Technical Support
Advanced security made easy
All Countries E-mail: tech@swannsecurity.com
TM
Telephone Helpdesk
RedAlert
USA toll free AUSTRALIA toll free
1-800-627-2799 1300 138 324
Single Channel Security
(Su, 2pm-10pm US PT) (M 9am-5pm AUS ET)
(M-Th, 6am-10pm US PT) (Tu-F 1am-5pm AUS ET)
Monitoring Kit
(F 6am-2pm US PT) (Sa 1am-9am AUS ET)
NEW ZEALAND toll free
USA Exchange & Repairs 0800 479 266
1-800-627-2799 (Option 1) INTERNATIONAL
(M-F, 9am-
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Before You Begin Technical Specifi cations RedAlert Wireless Camera Video Video FCC Verifi cation: Video Format NTSC or PAL Image Sensor 1/3” CMOS NOTE: This equipment has been tested and found to comply with the limits for Video Inputs 1 Composite Input Video Quality 330 TV Lines Video Outputs 1 Composite Output Minimum Illumination 0 Lux (IR on) Class B digital device, pursuant to part 15 of the FCC Rules. These limits are de- Display Resolution 640 x 480 Day/Night Mode Color during day
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Tips and Tricks Table of Contents Placing your Security Stickers Before you Begin 2 One of the most effective aspects of having a security system is the deterring of Package Contents 3 would be thieves or intruders. Many potential threats will think twice when they Overview 4 see that your home is protected by one of the most respected names in security Layout of the RedAlert 5 systems. TM Using and Installing the Wired PNP-50 6 To this end, we’ve included a few Swann Se
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Troubleshooting Overview Congratulations on your purchase of the RedAlert! This single channel video Problem: The camera is looking out a window, and at night all I can see is white! recorder is a terrifi c value for money security solution, as well as being easy to Solution: The camera uses infrared LEDs to see at night. However, infrared light install, use and transport from location to location. Practically fi tting into the palm will refl ect off a glass surface, and bounce-back into the le
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Troubleshooting Layout of the RedAlert Problem: I can only record images/video from one camera! Solution: The RedAlert can only record one camera at a time. While it is possible to monitor two cameras at once (one wired, one wireless) it is not possible to record both at once. If using PIP (Picture in Picture) MODE, the RedAlert will record images/video from the primary selected camera only. Problem: The RedAlert will only pick up one of my wireless cameras. Solution: Whilst the RedAlert can
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About the Wired PNP-50 Accessing Images/Videos via a Computer Your RedAlert may have come with the wired PNP- One of the most convenient aspects of recording to an SD card is that, if you have 50TM. If so, read on to learn about your camera an SD card reader for your computer, you can simply pop the SD card into it and and how best to install it! open the RedAlert’s images/videos directly. The PNP-50TM captures color images during the To playback, copy and delete images using a computer: d
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Playing Back Images and Videos About the Wireless Camera Your RedAlert may have come with the Wireless There are two ways to view images and videos captured by the RedAlert. One way Camera. If so, you’ll want to read this section on is to view them through the RedAlert (and the TV that the RedAlert is connected how to install and use the Camera. Also, see the to) and the other is to simply take the SD card out of the RedAlert, and insert it into section on page 11 on how to get the best
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Advanced Motion Detection Settings Connecting Power and Cameras Motion Detect Sensitivity The RedAlert’s MOTION DETECTION threshold can be confi gured. This means that you can choose exactly how much motion the RedAlert needs to detect before it will start capturing images. This is a setting that should be defi ned carefully, as if the setting is too low insignifi cant events (such as a passing bird or a minor interference event) may trigger the RedAlert to record. If the setting is too high,
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Motion Detection Advanced Motion Detection Settings Say you’re monitoring your yard, and right next to the gate you want to watch If the RedAlert recorded everything it saw all the time, you’d wind up with hundreds of images (or hours of video) where nothing is happening! That’s not very useful there’s a tree blowing in the wind, which constantly triggers the motion detection. for anyone, as it would fi ll up the SD card too fast, and leave you searching through Perhaps your watching a hallwa
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Wireless Cameras and Interference Capture Format The RedAlert can record in one of two formats: it can either record still images (in If the image coming from your wireless Camera is distorted, you’ve probably discovered the bane of analog wireless technologies: interference. To help you JPEG format) or 10 second video recordings (as AVI fi les). get as much out of your RedAlert system as it’s capable of delivering, here’s a brief rundown of what interference is, and how you can try to minimi
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Wireless Cameras and Interference Capture Format The RedAlert can record in one of two formats: it can either record still images (in If the image coming from your wireless Camera is distorted, you’ve probably discovered the bane of analog wireless technologies: interference. To help you JPEG format) or 10 second video recordings (as AVI fi les). get as much out of your RedAlert system as it’s capable of delivering, here’s a brief rundown of what interference is, and how you can try to minimi
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Motion Detection Advanced Motion Detection Settings Say you’re monitoring your yard, and right next to the gate you want to watch If the RedAlert recorded everything it saw all the time, you’d wind up with hundreds of images (or hours of video) where nothing is happening! That’s not very useful there’s a tree blowing in the wind, which constantly triggers the motion detection. for anyone, as it would fi ll up the SD card too fast, and leave you searching through Perhaps your watching a hallwa
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Advanced Motion Detection Settings Connecting Power and Cameras Motion Detect Sensitivity The RedAlert’s MOTION DETECTION threshold can be confi gured. This means that you can choose exactly how much motion the RedAlert needs to detect before it will start capturing images. This is a setting that should be defi ned carefully, as if the setting is too low insignifi cant events (such as a passing bird or a minor interference event) may trigger the RedAlert to record. If the setting is too high,
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Playing Back Images and Videos About the Wireless Camera Your RedAlert may have come with the Wireless There are two ways to view images and videos captured by the RedAlert. One way Camera. If so, you’ll want to read this section on is to view them through the RedAlert (and the TV that the RedAlert is connected how to install and use the Camera. Also, see the to) and the other is to simply take the SD card out of the RedAlert, and insert it into section on page 11 on how to get the best
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About the Wired PNP-50 Accessing Images/Videos via a Computer Your RedAlert may have come with the wired PNP- One of the most convenient aspects of recording to an SD card is that, if you have 50TM. If so, read on to learn about your camera an SD card reader for your computer, you can simply pop the SD card into it and and how best to install it! open the RedAlert’s images/videos directly. The PNP-50TM captures color images during the To playback, copy and delete images using a computer: d
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Troubleshooting Layout of the RedAlert Problem: I can only record images/video from one camera! Solution: The RedAlert can only record one camera at a time. While it is possible to monitor two cameras at once (one wired, one wireless) it is not possible to record both at once. If using PIP (Picture in Picture) MODE, the RedAlert will record images/video from the primary selected camera only. Problem: The RedAlert will only pick up one of my wireless cameras. Solution: Whilst the RedAlert can
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Troubleshooting Overview Congratulations on your purchase of the RedAlert! This single channel video Problem: The camera is looking out a window, and at night all I can see is white! recorder is a terrifi c value for money security solution, as well as being easy to Solution: The camera uses infrared LEDs to see at night. However, infrared light install, use and transport from location to location. Practically fi tting into the palm will refl ect off a glass surface, and bounce-back into the le
Resumen del contenido incluido en la página 18
Tips and Tricks Table of Contents Placing your Security Stickers Before you Begin 2 One of the most effective aspects of having a security system is the deterring of Package Contents 3 would be thieves or intruders. Many potential threats will think twice when they Overview 4 see that your home is protected by one of the most respected names in security Layout of the RedAlert 5 systems. TM Using and Installing the Wired PNP-50 6 To this end, we’ve included a few Swann Se
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Before You Begin Technical Specifi cations RedAlert Wireless Camera Video Video FCC Verifi cation: Video Format NTSC or PAL Image Sensor 1/3” CMOS NOTE: This equipment has been tested and found to comply with the limits for Video Inputs 1 Composite Input Video Quality 330 TV Lines Video Outputs 1 Composite Output Minimum Illumination 0 Lux (IR on) Class B digital device, pursuant to part 15 of the FCC Rules. These limits are de- Display Resolution 640 x 480 Day/Night Mode Color during day
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Helpdesk / Technical Support Details Swann Technical Support Advanced security made easy All Countries E-mail: tech@swannsecurity.com TM Telephone Helpdesk RedAlert USA toll free AUSTRALIA toll free 1-800-627-2799 1300 138 324 Single Channel Security (Su, 2pm-10pm US PT) (M 9am-5pm AUS ET) (M-Th, 6am-10pm US PT) (Tu-F 1am-5pm AUS ET) Monitoring Kit (F 6am-2pm US PT) (Sa 1am-9am AUS ET) NEW ZEALAND toll free USA Exchange & Repairs 0800 479 266 1-800-627-2799 (Option 1) INTERNATIONAL (M-F, 9am-
