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12WX_Manual.fm Page -1 Thursday, September 20, 2007 3:49 PM
Installation Guide & Hardware Manual
for Cintiq 12WX (DTZ-1200W)
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12WX_Manual.fm Page 0 Thursday, September 20, 2007 3:49 PM ® Wacom Cintiq 12WX Installation Guide & Hardware Manual for Cintiq 12WX (DTZ-1200W) English version 1.0, September 13, 2007 Copyright Wacom Co., Ltd, 2007 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate info
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12WX_Manual.fm Page 1 Thursday, September 20, 2007 3:49 PM INTRODUCTION AND OVERVIEW ® ® The Wacom Cintiq 12WX pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer. Cintiq’s basic components include a Wacom pen tablet internally mounted behind a 12.1" wide format TFT color display, and Wacom’s Gr
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12WX_Manual.fm Page 2 Thursday, September 20, 2007 3:49 PM PRECAUTIONS To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product. This symbol indicates an item that, if disregarded, may lead
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12WX_Manual.fm Page 3 Thursday, September 20, 2007 3:49 PM USAGE WARNING Only use the converter unit and power adapter that came with Cintiq. If a different type of converter or power adapter are used, Cintiq will not work properly or may be damaged. Using a different type of converter or power adapter also has the potential to result in fire. Use of a different converter or power adapter will void your warranty. Be sure to use a grou
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12WX_Manual.fm Page 4 Thursday, September 20, 2007 3:49 PM CAUTION Do not put heavy articles on the pen display or push against it with a strong force; this may break the stand mechanism or damage the display screen. Do not overload the unit when the stand is open or the stand may break. CAUTION When opening or closing the stand, hold the stand carefully as you adjust it to prevent injury or damage to the product. Be careful to not let your fingers get cau
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12WX_Manual.fm Page 5 Thursday, September 20, 2007 3:49 PM CONTENTS Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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12WX_Manual.fm Page 6 Thursday, September 20, 2007 3:49 PM Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Testing Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Testing controls and input tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Testing the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Test
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12WX_Manual.fm Page 7 Thursday, September 20, 2007 3:49 PM YOUR NEW CINTIQ PACKAGE CONTENTS Carefully unpack all items and place them on a desktop or stable work surface. Verify that your package contents are complete. USB cable (STJ-A258) Converter unit (PLB-03) Cintiq 12WX (model DTZ-1200W) pen VGA to DVI-I cable display with attached cable (STJ-A259) DVI-D to DVI-I cable (STJ-A260) Grip Pen with replacement nibs, pen stand, and nib removal set (ZP-501E, PST-A034, and FUZ-A
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12WX_Manual.fm Page 8 Thursday, September 20, 2007 3:49 PM CINTIQ PEN DISPLAY COMPONENTS Your product has many features and components with which you will want to become familiar. FRONT VIEW The display and tablet sensor function as an integrated output and input device. The display supports resolutions up to 1280 x 800 pixels at 16,777,216 colors. The tablet sensor reports pen coordinates, pressure, tilt, switch, eraser, and other information. Status LED Lights blue when the pen i
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12WX_Manual.fm Page 9 Thursday, September 20, 2007 3:49 PM REAR VIEW Rotation pivot Power switch Allows rotating the Cintiq. Turns power on or off. See page 26. (Located on upper edge of unit.) Kensington security slot Allows easy attachment of a security cable. (Located on upper edge of unit.) Integrated cable Connects to the converter unit. Carries all data, video, and power signals to and from the pen display. Pen tether attachment point If using a pen tether, connect it to t
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12WX_Manual.fm Page 10 Thursday, September 20, 2007 3:49 PM CONVERTER UNIT The converter unit provides an interface for all video and data signals passing between the Cintiq pen display and your computer. The unit also routes input power from the supply adapter to your pen display. Power plug For power input connection to the power supply adapter. USB-A connector For USB connection to your computer. DVI-I video connector Accepts an incoming DVI or VGA video signal from your computer.
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12WX_Manual.fm Page 11 Thursday, September 20, 2007 3:49 PM INSTALLATION SYSTEM REQUIREMENTS Before installing Cintiq, be sure your computer meets the following minimum system requirements: • PC. Windows Vista™, Vista x64, XP, XP x64, or 2000. DVI or VGA video connector, available USB port, and CD-ROM drive. • Macintosh. OS X, v10.3.9 or greater. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI-D adapter, not included. Cintiq sup
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12WX_Manual.fm Page 12 Thursday, September 20, 2007 3:49 PM STEP 1: DISPLAY INSTALLATION In this step, Cintiq is installed as a display on your system. Important: Do not connect the USB data cable until instructed to do so. • Turn off your computer. Caution: Never connect or disconnect the video or power cables while your computer or Cintiq are powered on – this can damage the display or video card. • If your computer has only one video connector, you will need to unplug your previous displa
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12WX_Manual.fm Page 13 Thursday, September 20, 2007 3:49 PM DISPLAY CABLING DIAGRAM CAUTION Make sure your video card has a DVI or VGA connector, and that you correctly set the Cintiq DVI/VGA switch for the video connection you are using. Do not attach the USB data cable until instructed to do so. – B – DVI or VGA video card DVI-I connector Cintiq pen display tablet Rear panel of computer – C – – A – DVI VGA Power adapter – E – – D – To AC outlet CAUTION Use only the c
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12WX_Manual.fm Page 14 Thursday, September 20, 2007 3:49 PM • Next, turn on your computer. For Windows systems, Cintiq will automatically install as a default display. If you want Cintiq to be identified as a Cintiq display and if you want to install the color calibration profile for Cintiq, follow the instructions below to update the display driver for Cintiq: 1. Open the CONTROL PANEL folder. • For Windows Vista, under APPEARANCE AND PERSONALIZATION select ADJUST SCREEN RESOLUTION. • F
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12WX_Manual.fm Page 15 Thursday, September 20, 2007 3:49 PM For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq 12WX profile in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation. • As necessary,
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12WX_Manual.fm Page 16 Thursday, September 20, 2007 3:49 PM STEP 2: PEN TABLET INSTALLATION USB CABLE INSTALLATION • First plug the USB cable into the USB connector located on the converter unit. • Plug the other end of the cable into an available USB port on your computer or into a USB hub. • Next, move on to the Software installation on page 17. PEN TABLET USB CABLING DIAGRAM To USB port USB connector Your computer Installation Page 16
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12WX_Manual.fm Page 17 Thursday, September 20, 2007 3:49 PM SOFTWARE INSTALLATION IMPORTANT: You MUST install the Wacom pen tablet driver software for correct pen-on-screen functionality. To install the tablet software: • Save your work and close all open applications. Temporarily disable any virus protection programs. • Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. If the software installer menu does not automatically display, double-click on the INSTALL icon l
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12WX_Manual.fm Page 18 Thursday, September 20, 2007 3:49 PM WORKING WITH YOUR CINTIQ USING THE GRIP PEN The pen is cordless, battery-free, and sensitive to the tilt and pressure you exert upon it. Hold the Grip Pen as you would a normal pen or pencil. As you work, you can rest your hand lightly on the Cintiq display screen, just as if it were a drawing board or sheet of paper. You can tilt the pen in any way that feels most comfortable for drawing. DuoSwitch (side switch): Make sure the