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TM
OfficeServ 7200
General Description
Every effort has been made to eliminate errors and ambiguities in the information contained in this booklet. Any ques-
tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA. SAM-
SUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from erroneous interpretation or
use of information presented in this manual.
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Publication Information SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior notice to revise information in this publication for any reason. SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Copyright 2005 Samsung Telecommunications America All rights reserved. No part of this manual may be reproduced in any form or by any means— graphic, electronic or
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TABLE OF CONTENTS PART DESCRIPTION PAGE 1 SYSTEM OVERVIEW 1.1 GENERAL DESCRIPTION ..........................................................................................................................1.1 1.2 SIZE AND CONFIGURATION ..................................................................................................................1.2 1.3 MAXIMUM DEVICE QUANTITIES ..........................................................................................................1.5 1.4 TEC
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OFFICESERV 7200 FEATURE CAPACITIES ........................................................................................................3.5 4 BUSINESS FEATURE PACKAGE 4.1 SYSTEM FEATURES DESCRIPTIONS......................................................................................................4.3 4.2 STATION FEATURES DESCRIPTIONS ..................................................................................................4.29 4.3 DISPLAY FEATURES DESCRIPTIONS .....................
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Convergence: One Solution (Voice, Data, Wireless) OfficeServ Management Applications Web Browser (Data Modules) SVMi-20E OS7200 OS Call Manager OS Operator PSTN (Voice OS EasySet modules) OS Dataview OS Open TSP WAN LAN OfficeServ 7200 Data Services IP Router/Switch DHCP, QoS TDM and Softphone IP Phones Wireless NAT/NAPT Analog sets Phone Firewall, IDS Voice Services VPN FIGURE 1-1 PART 1. SYSTEM OVERVIEW 1.1 GENERAL DESCRIPTION The Samsung OfficeServ 7200 converged communications platform
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The OfficeServ 7200 offers a variety of interface cards that allow connection to the public telephone network or to private networks.These are generally referred to as trunk cards. Proprietary digital phones called “keysets” con- nect to Digital Line Interface cards (DLI). In addition to these conventional digital keyset, Samsung offers IP key- sets. These IP keysets use the latest Voice over Internet protocol (VoIP) technology. They are ideal for distant (remote) locations where the digital key
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The following table indicates the maximum quantity of each circuit type allowed. However maximum quantities are decreased by the other card types in the system. For example, the maximum number of stations is decreased by the number of trunk cards installed. The maximum number of trunks is therefore decreased by the number of station cards installed. Optional cards also affect the total available capacity. OfficeServ 7200 Capacities ONE CABINET SYSTEM TWO CABINET SYSTEM 80 Digital Telephones 160
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OfficeServ 7200 Cabinet Configuration Slots 1 ~ 5 are universal slots. Front View of Slot 0 Slot 1 Slot 2 the LCP Universal Universal Expansion Slot 3 Slot 4 Cabinet Universal Slot 5 Universal Universal Slot 0 Front View of Slot 1 Slot 2 LCP the Main Universal Universal Cabinet Slot 3 Slot 4 Slot 5 Universal Universal Universal Cabinet Slot Mountable Boards Slot 0 LCP only Slot 1 All boards EXCEPT for MCP, LCP, TEPRI, and LIM. Slot 2 All boards EXCEPT for MCP, LCP, TEPRI, and WIM. Expansion Cabi
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1.3 MAXIMUM DEVICE QUANTITIES DEVICE TYPE MAXIMUM NOTES Physical Ports 192 In a 2 cabinet system Stations *Maximum number of stations without 160* Digital any trunks. Limited by the number of 160* Analog available universal slots and power supply 120 units. IP Trunks 144* *Maximum number of trunks without any Analog 80 stations. Limited by the number of - Loop Start 80 available universal slots. Digital 96 Maximum 4 per system. - T1/PRI 96/92 Networking Nodes Using QSIG over PRI 5 Uses av
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1.4 TECHNOLOGY MEMORY The system operates using stored program control. This program is stored on a 32MB SmartMedia card inserted into the Main Control Processor card (MCP). The Smart Media card also provides space for a backup customer database and a backup operating program. The system boots from a 1 Megabyte boot ROM and downloads the operating program into thirty two megabytes of DRAM on the Main Control Processor (MCP) card. The customer database is stored in four megabytes battery backed-u
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PART 2. HARDWARE DESCRIPTIONS 2.1 SYSTEM CABINETS The cabinets that make up the OfficeServ 7200 system are of metal construction and may be utilized as either as an expansion cabinet or as a main cabinet / key service unit (KSU).The cabinets may be used individually or may be stacked up to two (2) high to achieve maximum capacity. A single cabinet may be wall mounted for smaller applications or alternatively the system may be mounted in a standard nineteen inch (19”) equipment rack. Each cabinet
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2.2.1 PROCESSOR CARD DAUGHTER BOARDS There are four (4) types of daughter board that can fit on the MCP card.These daughter boards will only work on the Main Control Processor (MCP). The various daughter boards and their uses are described below. MULTI-FREQUENCY MODULE (MFM) The MFM Module installs in the third position of the MCP.The main purpose of the MFM daughter board is to pro- vide DSPs for DTMF and tone detection. • Twelve (12) DSPs for DTMF and tone detection. R2/CID MODULE (RCM) The R2
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2.3 INTERFACE CARDS These cards provide the interface connections for telephone lines and stations to the KSU and expansion cabi- nets. These cards fit into the universal card slots to configure the system as required. 2.3.1 TRUNK CARDS 8TRK BOARD This card contains eight loop start C.O. line interface circuits with C.O. disconnect detection. It also contains the circuitry needed for Caller ID. It can be inserted in any universal card slot in all cabinets. TEPRI DIGITAL TRUNK BOARD When program
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2.3.2 STATION CARDS 8DLI This card is an eight circuit digital station interface card that provides 2B+D service when installed in any univer- sal card slot in all cabinets. Keyset daughter boards will only work when connected to this card. 16DLI2 This card is a sixteen circuit digital station interface card that provides 1B+D service when installed in any univer- sal card slot in all cabinets. Keyset daughter boards will not work when connected to this card. 8SLI This card is a eight circuit a
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2.3.3 SPECIAL FEATURE CARDS SVMi-20E The SVMi-20E is designed to meet the demands of the sophisticated voice mail user with-out sacrificing simplic- ity. The SVMi-20E is a self contained plug in (In-Skin) Auto Attendant and Voice Mail card. The SVMi-20E may act as an Auto Attendant system only, a Voice Mail System only, or both. The SVMi-20E is equipped with 4 Ports built onto the main PCB assembly and can handle 4 calls simultaneously.The SVMi-20E can currently (at the time of this writing) be
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2.3.4 DATA CARDS WIM (WAN INTERFACE MODULE) The WIM is a data router module that transmits/receives data to and from the external internet. It provides 3 WAN (Wide Area Network) interfaces for connecting to external networks plus a DMZ port (De-militarized Zone). One WIM module can be installed per system. The WIM must be installed in slot 1 of either cabinet. • Routing Functions: Static Routing, Dynamic Routing (RIP, OSPF), Inter-VLAN routing, Multicast IGMP • Network Functions: NAT/NAPT, Fire
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2.4 STATION EQUIPMENT 2.4.1 iDCS SERIES EQUIPMENT iDCS 28D KEYSET (See Figure 2–1) • 32 character display (2 x 16) with three associated soft keys and a scroll key • 28 programmable keys with tri-colored lights • Four fixed function keys • Terminal Status Indicator • Built-in speakerphone • Eight selectable ring tones • UP/DOWN buttons for digital control of speaker, handset and ringer volumes • Desk- or wall-mounted • Available in dark gray or light gray FIGURE 2-1 iDCS 18D KEYSET (See Figure
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iDCS 64B AOM (See Figure 2–4) • 64 programmable keys with red lights • A maximum of 2 can be assigned to any keyset to provide addi- tional programmable keys • A maximum of 4 per system • Available in dark gray or light gray FIGURE 2-4 iDCS 14B STRIP (See Figure 2–5) • 14 programmable keys with red lights • A maximum of one can be added to any 28D or 18D keyset to provide additional programmable keys • Available in dark gray or light gray FIGURE 2-5 iDCS KDB-DIGITAL LINE INTERFACE (FKDBD) This
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iDCS KDB-FULL DUPLEX (FKDBF) This is a daughter board that can be installed only in the 18 or 28 button keyset. The standard speakerphone mode of operation for a iDCS keyset is “half duplex”. This means that you cannot transmit and receive speech at the same time. Adding a FKDBF to your keyset will convert the speakerphone into full duplex mode enhancing its operation.The FKDBF does not require a second “B” channel like the FKDBD or FKDBS and so can be used on a 16 DLI2 card. In addition the FKD
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2.4.3 OfficeServ™ ITP-5000 SERIES EQUIPMENT ITP-5012L IP KEYSET (See Figure 2–8) • Built-in speakerphone • Five fixed function keys • 3 Inch x 2.25 LCD display with twelve associated soft keys and a scroll wheel • UP/DOWN buttons for digital control of speaker, hand- set and ringer volumes • Eight selectable ring tones • Navigation key FIGURE 2-8 ITP-5021D IP KEYSET (See Figure 2–9) • 32 character display (2 x 16) with three associated soft keys and a scroll key • Built-in speakerphone • 21 pr