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Model 29871
Digital Answering System
(includes English and Spanish
selectable Voice Prompts)
User’s Guide
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Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, pr
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Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection ag
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Table of Contents EquipmEnt Apprvo Al i A nform tion .................2 t oll s vera i M nfor tiona .............................................. 12 s etting t he i nC M o ing Messgea t iMe ......................... 13 i ntErfErEncE i A nform tion .............................3 s etting the s C e urity Code .......................................... 13 HEAring Aid c omp Atibility (HAc ) .................3 r EviE wing tHE s Ettings ..............................14 l E ic nsing ..................
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Introduction Your Digital Answering System is designed to give you flexibility in use and high quality performance. To get the most from your new answering system, we suggest that you take a few minutes right now to read through this instruction manual. CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Before You Begin Parts Che
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Installation The Answering System can be placed on the desktop in three different positions; upright, using the mounting pedestal, at an angle using the pedestal, or lying flat without the pedestal. Choose your preference and use the mounting hooks to attach the pedestal onto the answering system as shown below. Upright position - Angled position - 2 mounting hooks 4 mounting hooks CAUTION: • Never install telephone wiring during a lightning storm. • Never touch uninsulated telephone
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1 2 3 1. Plug the telephone line cord into a modular wall jack. 2. Connect the telephone line cord from your telephone into the jack on the back of the answering system marked PHONE. (You don’t have to connect your telephone in order for the answering system to record incoming messages.) 3. Connect the small end of the power adaptor into the POWER 5V AC jack on the back of the answering system. Plug the other end into an AC power outlet. The unit performs the initialization, pauses a few sec
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Important Instructions for Moving the Answering System To move the answering system to a different location in the house, follow these instructions: 1. Disconnect the phone line or any phones you may have connected to the answering system. 2. Unplug the power adaptor from the electrical outlet. 3. Move the answering system and phone line to the desired location. 4. Plug the power adaptor into an electrical outlet. 5. The MESSAGE counter flashes if there is a new message. 6. Connect all neces
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Recording the Greeting Before using your new answering system, you should record a greeting (the announcement callers hear when your answering system answers a call). If you don’t record a greeting, callers hear a default greeting which says, “We are unavailable to take your call. Please leave a message. Thank you for calling.” When recording the greeting you should be about 6 to 8 inches from the unit and eliminate as much background noise as possible. This ensures the best recording qual
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Changing the Settings This function allows you to change the Language, Time/Day, Rings to Answer, Message Time and Security Code settings. NOTE: User can exit the set-up menu at any time by pressing the STOP button. Setting the Language This setting allows you to set the answering system in either English or in Spanish voice menu mode. Once the language is set, all voice menus, including the one used in Remote Access mode, will be switched to the selected language. 1. Press and hold the SET
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Setting the Time/Day This setting allows you to set the current time and day for the Time/Day stamp attached to each message. Range of Settings Default Settings Time Time 12 a.m. Sunday Hour 12 a.m. - 11 p.m. Rings to Answer 4 Minute 0 - 59 Message time 2 Day Sunday - Monday Security Code 123 Rings 2,3,4,5 toll saver to Answer Message time 1,2,3,4, minutes Security 0 - 9, 0 - 9, 0 - 9 Code Hour 1. When you have completed setting the Language, the unit will enter the TIME/ DAY menu. Th
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Day 1. The answering system announces, “(the current day setting) To set day, press NEXT( 8 )...press ENTER to continue.” 2. To change the day, press and release the ( 7 or 8 ) button, and the answering system announces a day, such as “Sunday, Monday” or “Sunday, Saturday.” 3. After choosing a day, press and release the SETUP/ENTER button to store the day. The answering system enters the Rings to Answer menu. Setting the Rings to Answer This setting allows you to select the number of rings
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Setting The Incoming Message Time This setting allows you to select the length of the incoming message. 1. The answering system announces “Message Time (current message length) minutes. To set message time, press NEXT ( 8 ), press ENTER to continue.” 2. To change the message length, press and release the ( 7 or 8 ) button and the answering system announces a number, such as “1, 2, 3, 4.” 3. After choosing a number, press and release the SETUP/ENTER button to store the message time. The an
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repeat steps 4 and 5. After the third number is stored, the answering system announces all the stored settings and exits the setup menu. NOTE: User can exit the set-up menu at any time by pressing the STOP button. Reviewing the Settings This function allows you to review the current time, rings to answer, message time and security code. • Press and release the SETUP/ENTER button to start the review. The answering system announces the current settings. Adjusting the Volume Use the VOLUME + an
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More Than 10 Messages When you have both old and new messages, the message counter continuously flashes the total number of messages followed by a dash, such as 2, 8, -. Message Counter Display In addition to message information, the message counter also displays information about the digital answering system’s status. • When memory is full, an “F “ flashes in the message counter display. • When you’re recording a greeting, “o” shows in the message counter display. • When the answering system
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• To playback messages, press and release the PLAY/STOP/MEMO button. • To stop playback, press and release the PLAY/STOP/MEMO button. • To restart playback of a current message, press and hold the ( 7 ) button until the message restarts from the beginning. • To go back to the beginning of a previous message, press and release the ( 7 ) button within one second. • To fast forward through a message, press and hold the NEXT( 8 ) button. • To skip to the beginning of the next message, press and
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NOTE: To erase new messages, play them, then press ERASE during playback. NOTE: Once a message is erased, it cannot be restored. Leaving a Memo Press and hold the PLAY/STOP/MEMO button. Record your message after the announcement and the beep are heard. Release the PLAY/STOP/MEMO button when you’re finished talking. The answering system treats the memo as a message, and the MESSAGE counter flashes. Screening Calls (Auto Disconnect Feature) When a call comes in the answering system rings the n
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Remote Access You can access your answering system from any touch-tone phone by entering your 3-digit security code (the default security code is 123, but you can change it.) Be aware that remote functions do not work with rotary or push-button, pulse-dialing phones. You can cut out the wallet-size remote card located at the end of this instruction book so you will have the touch-tone commands when you’re picking up messages from another location. To Access Your Answering System 1. Call you
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General Product Care To keep your answering system working and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping answering system and/or other rough treatment. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish. • Retain the original packaging in
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Won’t respond to remote commands • You must use touch-tone phone. • You must enter the correct security code. • Did the unit hang up? If you take no action for a period of time, it automatically hangs up. Answering system doesn’t work • Unplug the power cord from the electrical outlet and from the back of the unit. Then plug the power adapter cord back into the back of the answering system and the electrical outlet. This is a complete reset. Can’t hear messages • Adjust the volume control. Ca