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TELEPHONE USER GUIDE
Draft
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NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to inc
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Table of Contents About This Guide 5 Document Overview 6 Intended Audience 6 Conventions 6 Contacting Mitel Networks™ 7 Introduction 9 Overview 10 Summary of Features 10 CHAPTER 1 Accessing Your Mailbox 11 Overview 12 Before You Begin 12 Using the Tutorial 12 Accessing Your Mailbox 13 CHAPTER 2 Main Menu 15 Main Menu Options 16 Making a Message 17 Listening to Unread Messages 18 Listening to Read Messages 19 CHAPTER 3 Message Menu 21 Message Menu Options 22 Answering a Message 23 Discarding a Me
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Table of Contents CHAPTER 4 User Options Menu 27 User Options Menu 28 Changing a Greeting 28 Changing a Distribution List 30 Changing Your Name 31 Changing Your Passcode 31 4 6510 UM Telephone User Guide
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About This Guide In This Chapter . . . Document Overview on page 6 Intended Audience on page 6 Conventions on page 6 Contacting Mitel Networks on page 7 6510 UM Telephone User Guide 5
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About This Guide Document Overview This guide provides detailed instructions on using the Mitel Networks™ 6510 Unified Messaging (UM) software on your telephone. Note: The information in this document is draft content only. All content will be updated in the next release of this document. Intended Audience This guide is intended for anyone responsible for using the 6510 Unified Messaging software on the telephone. Conventions The following conventions are used throughout this guide: Note: Con
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About This Guide Contacting Mitel Networks Contact us by mail at: Mitel Networks Corporation 350 Legget Drive Ottawa, ON K2K 2W7 Contact us by phone: Tel: 613-592-2122 Fax: 613-592-4784 Contact us on the Web: www.mitel.com 6510 UM Telephone User Guide 7
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About This Guide 8 6510 UM Telephone User Guide
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Introduction In This Chapter . . . Overview on page 10 Summary of Features on page 10 6510 UM Telephone User Guide 9
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Introduction Overview The 6510 Unified Messaging server simplifies the way you handle your messages. Think of it as your own personal receptionist. Depending on the configuration of your system, the 6510 UM can take your calls when you do not want to be disturbed, record messages from callers when you are unavailable, and screen your calls. The automated attendant answers incoming calls and transfers them to extensions. A variety of options include directing calls to a cover extension, bloc
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CHAPTER 1 Accessing Your Mailbox In This Chapter . . Overview on page 12 Before You Begin on page 12 Using the Tutorial on page 12 Accessing Your Mailbox on page 13 6510 UM Telephone User Guide 11
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Accessing Your Mailbox Overview All 6510 UM features are available by using a telephone keypad. If you are already familiar with the 6510 UM system, you can skip the voice prompts. Before You Begin Before you can use the 6510 UM system, you need to obtain the following information from your Supervisor: • Internal extension to access the 6510 UM system • Telephone number to access 6510 UM from outside of the office • Your mailbox number (this is normally the same number as your extension) •
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Accessing Your Mailbox Note: The Personal Greetings also includes the “Gone Home” greetings. • Name Recording: This tutorial guides you through the recording of your name. This is the prompt that 6510 UM uses to identify you to outside callers and internal users who send you messages. Accessing Your Mailbox A mailbox is a compartment in the system that stores messages and allows you to customize how your calls and messages are handled. Note: You may not have to go through these steps if yo
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Accessing Your Mailbox Hint: To keep your mailbox secure, immediately change it from 1111 and make sure that you are the only individual who knows the password. 7. 6510 UM places you in the Main Menu, and tells you the number of Unread and Read messages that you have in your mailbox. 14 6510 UM Telephone User Guide
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CHAPTER 2 Main Menu In This Chapter… Main Menu Options on page 16 Making a Message on page 17 Listening to Unread Messages on page 18 Listening to Read Messages on page 19 6510 UM Telephone User Guide
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Main Menu Main Menu Options The Main Menu is your starting point for accessing and customizing your folders to operate specifically to your needs. You must first log in to the system before you are able to reach the Main Menu. The Main Menu allows you to hear how many Unread and Read messages you have. The following options are available from the Main Menu: Note: The options can be accessed by pressing the corresponding command number or letter. The tables below indicate the keypad number t
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Main Menu Making a Message You can send a single message to individual users or to a list of users using a distribution list. To send a message: 1. In the Main Menu, press 6 (letter M on the keypad). The system prompts you to enter the recipient’s mailbox number. 2. Enter the destination mailbox number. You can send a single message to multiple users, distribution lists, or AMIS/VPIM network sites. Depending on the destination, the message is addressed differently. • User - Enter the desti
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Main Menu Listening to Unread Messages You can listen to all of the Unread messages in your Inbox. To listen to unread messages: 1. In the Main Menu, press 7 (letter P on the keypad). You will be prompted by the following options: Note: You are only prompted if there are both unread and read messages. Key Function 1 listen to unread messages 2 listen to read messages 9 listen to all messages 2. Press 1 to listen to Unread messages. The unread messages will play. After listening to each me
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Main Menu Listening to Read Messages You can listen to all of the Read messages in your Inbox. To listen to read messages: 1. In the Main Menu, press 7 (letter P on the keypad). You will be prompted by the following options: Note: You are only prompted if there are both unread and read messages. Key Function 1 listen to unread messages 2 listen to read messages 9 listen to all messages 2. Press 2 to listen to Read messages. 3. The messages will play. After listening to each message, you ar
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Main Menu 20 6510 UM Telephone User Guide
