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SpectraLink 8020/8030 Wireless
Telephone
User Guide
with SpectraLink Radio Protocol (SRP)
September 2010 Edition
1725-36203-001
Version F
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Patent Information Notice The accompanying product is protected by one Polycom, Inc. has prepared this document for or more US and foreign patents and/or pending use by Polycom personnel and customers. The patent applications held by Polycom, Inc. drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior Copyright Notice written approval of Po
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About this Guide Thank you for choosing the SpectraLink 8020/8030 Wireless 1 Telephones with SpectraLink Radio Protocol (SRP) . These handsets provide business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over your Local Area Network. Your handset can call other telephone numbers and extensions within your facility as well as any external telephone number. Your handset will only work within your facility when it is in contact w
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Related Documents SpectraLink 8020/8030 Wireless Telephone Administration Guide for SRP (1725-36030-001) SpectraLink 8020/8030 Regulatory Information (1725-36084-001) Available at http://www.polycom.com/support/voice/wi-fi/index.html Customer Support Please contact your facility’s Network Administrator for support. You may also access the Polycom Knowledge Base at http://www.polycom.com/usa/en/support/voice/voice.html I
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Contents 0 About this Guide......................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................4 Customer Support...............................................................................4 Icons and Conventions.......................................................................4 1 Getting Started
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP User Profiles.......................................................................................25 Phone Settings ...................................................................................28 Extension Info..............................................................................28 Keypad Autolock ........................................................................28 Display Contrast...........................
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Contents Answer a Second Call.................................................................36 Clear Forwarding on a Line.......................................................36 Redial the Last Number you Dialed.........................................36 Silence the Ringing .....................................................................36 Change the Ring Volume...........................................................37 Adjust the Speaker Volume...................................
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Transmit on the Priority Channel.............................................47 End a PTT Call.............................................................................47 Change the PTT Volume............................................................47 Answer a Telephone Call during a PTT Transmission .........47 Start a Telephone Call during a PTT Transmission ...............48 Turn off PTT.................................
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1 Getting Started with your SpectraLink 8020/8030 Wireless Telephone Overview The SpectraLink 8020/8030 Wireless Telephones is a Wi-Fi handset for workplace telephone systems. By seamlessly integrating with the facility’s telephone system, wireless telephone users are provided with high-quality mobile voice communications throughout the workplace, giving users the freedom to roam throughout the workplace while providing the features and functionality of a wired desk phone. The han
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Battery Packs Three battery pack models are available: Standard, Extended, and Ultra-Extended. The Standard Nickel Metal Hydride (NiMH) rechargeable handset Battery Pack gives you approximately four hours of talk time or 80 hours of stand-by time. Stand-by time is when the handset is turned on, but not in an active call. Type Talk Time Standby Time Charging Time 4 hours 80 hours 2 hours Standard 6 hours 120 hours 3 hours Ext
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone Take care not to short the battery contacts on the Battery Pack with metal objects such as coins, keys or paper clips. Shorting the contacts can cause permanent damage. Battery Pack removal and replacement To remove, press down on the latch on the Battery Pack on the back of the handset. The Battery Pack releases outward. To replace, slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the Ba
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Features of your SpectraLink 8020/8030 Wireless Telephone The handset operates much like a cell phone, and is programmed by your system administrator to support the features commonly available in an office environment. Orient yourself to your handset’s features using the illustration below and the following explanatory material. 12 1725-36203-001-F.doc
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone 1. Earpiece —Delivers audio to the ear. 2. Screen —Displays information relating to the handset’s current mode. See Handset Modes below. 3. Softkeys —Four softkey buttons. A softkey label appears in the display area just above the corresponding softkey when the function assigned to that softkey is available. 4. Headset jack —Allows you to place and receive calls through a SpectraLink headset. 5. Up/Down buttons —Use th
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP The Handset Display When first powered on, the handset screen will display the standby screen. This screen displays a top row of system icons showing the status of the handset, followed by two lines for the handset’s extension number and name, a line for date and time display, and a bottom row for softkey labels. While the handset is in use, display screens include: • Call status screen • Push-to-talk screen (8030 only, if a
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone Indicator Function Up and down arrows are displayed when the menu has additional options above or below. Left or right arrows are displayed during editing when the cursor may be moved left or right. The location service icon indicates the Real-Time Location System (RTLS) is enabled. Locked indicates that the keypad is locked to prevent accidental activation. Locked Use the Unlk softkey plus the # key to unlock it.
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Softkey Name Displayed during… Press to… Cfg Config Menu Standby mode, second set Open the Config Menu Hold Hold In an active call. Place the call on hold. The line number blinks while the call is on hold. Lock Lock keys Standby mode, first set Lock handset keys Mute Toggle muting In an active call. Toggle audio transmission to the far end. The status row displays when the line is muted. Phbk Phonebook Standby mode,
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone Line menu The Line menu allows you to activate a call on a selected line or to view the status of lines. Press the LINE key to display a menu of available lines and to activate a new call on a selected line. The currently selected line is indicated by an asterisk (*). Lines which have new voicemail are flagged with plus (+) characters. Exit the Line menu display by pressing a line number key to start a new call on the s
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Handset Modes Standby mode (on-hook) In standby mode, the handset is powered on and is ready to send and receive calls. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery power and bandwidth. When an incoming call arrives, the handset rings and goes into active mode. Answer the call by pressing the START key. The handset will ring according to user preferenc
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone Configuration menu mode When user preferences are being configured in the Config menu, the handset is on, but is not active. It cannot receive calls while in the Config menu. The handset will revert to standby mode if there is no activity in configuration menu mode. Message alert mode If text messaging functions have been programmed, as in a nurse call system, the handset is able to receive text messages. While these mes
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Accessories Carrying devices and headsets that are specifically designed for your SpectraLink handset may be purchased through your service representative. Carrying Options The following options are available for handset protection and easy access and carrying. • Belt clip: Spring-loaded plastic belt clip that attaches to the back of the handset. • Swivel belt clip: Swivel-style belt clip that attaches to the back of the ha
