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DXP, DXP Plus, FXS, and FXT
Digital Communication Systems
Large Screen Display Speakerphone
Station User’s Guide
This publication supports the Impact
SCS Large Screen LCD Speakerphone
GCA70–349.04 08/00
printed in U.S.A.
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This User’s Guide is for the following system: DXP, DXP Plus, FXS and FXT Digital Communication Systems. This user’s guide applies to the following telephone models: Impact SCS 8412F-** Rev. A and later. • Impact SCS 8412S-** Rev. A and later. Impact SCS 8412FJ-**Rev. A and later. Impact SCS 8412SJ-**Rev. A and later. Contact your Comdial dealer for updates of this as well as other Comdial publications.
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GCA70-349 Contents About This Book This user’s guide serves as both an introduction for new speakerphone users and a reference for experienced users. Introduction The first chapter of the manual describes the initial setup and adjustments necessary to begin using your speakerphone. 1 Getting Started The following chapters describe the basic and advanced features of the Common Code Based DXP, DXP Plus, FXS and FXT Systems: 2 Answering Calls 3 Making Calls 4 Advanced Call Handling 5 Nonverbal Mess
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Contents GCA70-349 NOTE: Throughout this book, all references to fixed buttons (keypad, DSS/BLF, SPEAKER, HOLD, etc...) are printed in upper case, italic type; for example, “PRESS INTERCOM .” All references to interactive buttons (which are used to make selections on the speakerphone display) are printed in upper case, bold italic type; for example, “SELECT .” OPTIONS Also, to eliminate confusion, the text of this guide instructs users to “PRESS” fixed buttons of the telephone and “SELECT” inter
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GCA70-349 Contents Contents 1 Getting Started ..................1 Setting Up Your Speakerphone...........1 Positioning Your Speakerphone ..........2 Using Your Speakerphone .............3 Setting Display Contrast ..............4 Setting a Personal Ringing Tone..........4 Setting Volume Levels ...............5 Answering and Making Calls............6 Understanding the Basic Functions ........7 Your Speakerphone’s Buttons ...........9 Your Speakerphone’s Display Lights.......11 Understanding The La
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Contents GCA70-349 3 Making Calls ...................29 Making Outside Calls...............29 Making Intercom Calls ..............30 Automatic Dialing.................31 Redialing .....................32 Camping On - Busy Station, Automatic Callback ...............33 Advanced Camping On Options .........34 Sending Subdued Off-Hook Voice Announcements (SOHVA).........36 4 Advanced Call Handling ............37 Waiting For A Line (Queuing) ..........37 Conferencing ...................38 Call Forwar
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GCA70-349 Contents 7 Other Advanced Features ...........67 Background Music ................67 Line Groups....................68 Do Not Disturb Condition.............69 Automatic Redial .................70 Tracker Paging System ..............72 Auxiliary Jack...................74 Account Codes ..................76 Dial By Name...................77 Volume Control ..................78 Programmed Button Display ...........80 Automatic Set Relocation.............81 Paging.......................82 Vi
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Contents GCA70-349 Notes vi Large Screen Display Speakerphone Station User’s Guide
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COMDIAL* Impact GCA70-349 Getting Started Getting Started 1 1 Welcome Congratulations and thank you for using a Comdial telephone! Your digital speakerphone is supported by a communication system with hundreds of built-in, standard features. This manual serves as a helpful guide for using these various functions. The sections in this introductory chapter help you initially set up your speakerphone and become familiar with the controls and indicators. The remaining sections are titled as follows:
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Getting Started GCA70-349 Positioning Your Speakerphone You should adjust the position of the speakerphone on your desk or table to suit your individual needs and maximize the performance of the sound activated features. When using your speakerphone, the microphone and loudspeaker are farther from you than when you use a handset. Some positioning tips to consider include: • For the microphone to best detect your voice, speak within three feet of it and face the speakerphone. Background noise may
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GCA70-349 Getting Started Using Your Speakerphone To manually place a call using your speakerphone, 1. PRESS INTERCOM or line button. 2. DIAL the number. 3. When party answers, SPEAK toward the telephone. To automatically dial a number using your speakerphone, 1. PRESS the preprogrammed speed dial or DSS/BLF button and SPEAK toward the telephone when your party answers. To answer a call with your speakerphone, 1. PRESS the INTERCOM or line button with flashing red or orange light. 2. SPEAK
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GCA70-349 Getting Started Setting Display Contrast You can darken or lighten the contrast of the display for best viewing. To adjust the display contrast, 1. SELECT . OPTIONS Background Music 1 2. SELECT . Programming Voice Announce Block OFF Do Not Disturb OFF 3. SELECT . Contrast Level Contrast Level 6 4. SELECT the interactive Contrast Level EXIT PREV NEXT button (to the right of the LCD, on the same row as the words “Contract Level”) once for each change of darkness you desire. Each press
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Getting Started GCA70-349 Setting Volume Levels The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, and the handset. There are four ringer loudness levels (plus an off position). To set the ringer loudness level, 1. While your telephone is on-hook and idle, PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire. The ringer sounds once for each change as an example of the current setti
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GCA70-349 Getting Started Answering and Making Calls Your speakerphone is now properly configured to answer and make calls to both stations within your system (intercom calls) and outside lines. Remember that when dialing an outside number, you must first select a line to connect your system to the local exchange. When you hear outside ringing (long bursts), 1. PRESS flashing line button. 2. SPEAK toward telephone OR LIFT handset if privacy is desired. When you hear intercom ringing (two sho
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Getting Started GCA70-349 Understanding the Basic Functions Your speakerphone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Alphanumeric Display (Liquid Crystal Display—LCD) Displays time, day, date, and active call information. Keeps you apprized of the status of your telephone. Provides programming prompts. Auxiliary Jack Your Impact SCS LCD speakerphone may be equipped with an auxiliary jack that provides an interfac
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GCA70-349 Getting Started LCD Alphanumeric Display Interactive Buttons 1-5 Interactive Buttons 6-10 Handset Interactive Buttons 11-13 Telephone Speaker DSS/BLF Buttons Intercom Button* MESSAGE ABC DEF 1 2 3 Message Waiting Light* SHIFT SHIFT Shift Button* GHI JKL MNO 4 5 6 TAP Dialpad TAP Button* TRNS/CONF PRS7 TUV 8 WXY9 Transfer/Conference SPEAKER * 0 # Button* MUTE R HOLD Speaker Button* Impact Mute Button* Hold Button* Volume Up Volume Down Microphone Opening Connectors On Bottom Of Telephon
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Getting Started GCA70-349 Your Speakerphone’s Buttons Hold Button (HOLD) Places a line or intercom call on hold. Stores pauses in number sequences during programming. If available, scrolls through LCD response messages. If multiple held calls feature is available, scans or scrolls through calls placed on hold (when hold light is flashing). Interactive Buttons (located below alphanumeric display) Provide quick and easy access to system features. Provide straightforward button programmin
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GCA70-349 Getting Started Speaker Button (SPEAKER) Turns your speaker on or off. Disconnects a call when you are on a hands free call. Ends or cancels programming. Tap Button (TAP) Recalls dial tone or generates a hookflash. Retrieves held calls or last call placed on hold. Places flash while programming speeddial number. Transfer/Conference Button (TRNS/CONF) Transfers calls. Sets up conference calls. Volume Control (VOLUME UP or VOLUME DOWN) Regulates the volume of the ringer,
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Getting Started GCA70-349 Your Speakerphone’s Display Lights The lights (LEDs) on your LCD speakerphone indicate the status of lines, features, and intercoms. Busy Lamp Field (BLF) lights (next to a Direct Station Select/Busy Lamp Field or DSS/BLF programmable button): Steady red = station is in use. Flashing red = station is receiving a call. Winking/Fluttering red = message-waiting light set for you by station associated with that DSS/BLF button. Next to a line button: Steady green = t
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GCA70-349 Getting Started The MUTE Button: On steady = called party cannot hear your conversation. The INTERCOM Button: Steady green or red = you are using your intercom. Fluttering red = an LCD message is set on your telephone for others to receive when calling. Flashing orange = someone is calling your extension or a call is being transferred to you. The HOLD Button: Winking green = a line is on hold at your station (DXP, DXP Plus, FXS and FXT only). The MESSAGE-WAITING Button : Wi