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Cisco Unified Wireless IP Phone
7921G Phone Guide for Cisco Unified
Communications Manager 7.0
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
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Contents Quick Reference vii Using the Phone vii Shortcut Keys and Buttons vii Common Phone Tasks vii Softkey Definitions viii Entering Text viii Phone Screen Icons viii Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information 2 Cisco Product Security Overview 6 Accessibility Features 6 Connecting Your Phone 7 Installing or Removing the Phone Battery 7 Charging the Phone Battery 8 Using the AC Power Supply to Charge
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Understanding Feature Buttons and Menus 25 Accessing the Help System on Your Phone 26 Using Phone Buttons 27 Understanding Lines vs. Calls 27 Understanding Line and Call Icons 28 Understanding Out-of-Range Alerts 29 Understanding Feature Availability 30 Cleaning the Phone 30 Basic Call Handling 31 Placing a Call—Basic Options 31 Placing a Call—Additional Options 33 Answering a Call 36 Ending a Call 37 Using Hold and Resume 38 Using Mute 39 Switching Between Multip
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Picking Up a Redirected Call on Your Phone 52 Storing and Retrieving Parked Calls 53 Logging Out of Hunt Groups 54 Using a Shared Line 55 Understanding Shared Lines 55 Using Barge to Add Yourself to a Shared-Line Call 55 Understanding Barge Features 56 Using Barge Features 56 Preventing Others from Viewing or Joining a Shared-Line Call 57 Using BLF to Determine a Line State 57 Making and Receiving Secure Calls 58 Tracing Suspicious Calls 60 Prioritizing Critical Calls
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Directory Dialing 76 Using Corporate Directory on Your Phone 77 Using Personal Directory on Your Phone 77 Cisco Unified CallManager Release 4.3 and Later 77 Cisco Unified Communications Manager Release 5.1 and Later 78 Using the Phone Book on Your Phone 80 Accessing Voice Messages 84 Accessing Your User Options Web Pages 85 Cisco Unified CallManager Release 4.3 and Later User Options Web Pages 85 Logging In to the User Options Web Pages 85 Subscribing to Phone Services 86
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� � � � � * 1@ Common Phone Tasks Using the Phone Hold/resume a call Press Hold or Resume. Power on/off Press and hold until phone the phone powers on or off. Transfer a call to a Choose Options >Trnsfer, Access phone Press Options for feature list: new number enter a target number, then features press Options >Trnsfer • Press number key for feature or again. Scroll to feature and press . QUICK REFERENCE Redial a number Press twice or Access Main Press a navigation arrow for: Options >
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* 1@ Softkey Definitions Entering Text Intercom line in one-way audio AbbrDial Dial using a speed dial index Character—Press key one or more times. Intercom line in two-way audio number 0 Space—Press . Line Features Barge Add yourself to a call on a shared Number—Press the number key. Phone line line Symbol—Press these keys: Service URL CallBack Receive notification when a busy extension becomes available to enter * + - / = \ : ; Voice message CFwdAll Set up/cancel call forwarding Other Feat
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Getting Started Using this Guide This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone capabilities, or refer to the table below for pointers to commonly used sections. If you want to... Then... Review safety information See Safety and Performance Information, page 2. Connect your phone to the network See Connecting Your Phone, page 7. Use your phone after it is installed Start with the An Overview
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Finding Additional Information You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml You can access the most current licensing information at this URL: http://www.cisco.com/en/US/docs/voice_ip_
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Getting Started Warning Voice over IP (VoIP) service and the emergency calling service do not function if power fails or is disrupted. After power is restored, you might have to reset or reconfigure equipment to regain access to VoIP and the emergency calling service. In the USA, this emergency number is 911. You need to be aware of the emergency number in your country. Statement 361 Warning The plug-socket combination on the battery charger must be accessible at all times because it serv
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Warning Do not dispose of the battery pack in fire or water. The battery may explode if placed in a fire. Caution The battery pack is intended for use only with this device. Caution Do not disassemble, crush, puncture, or incinerate the battery pack. Caution To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. Caution Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash th
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Getting Started Caution Use only the Cisco power supply that is compatible with your phone. To order your power supply, contact your local dealer and refer to the following list of Cisco part numbers: Australia—CP-PWR-7921G-AU= Central Europe—CP-PWR-7921G-CE= China—CP-PWR-7921G-CN= Japan—CP-PWR-7921G-JP= North America—CP-PWR-7921G-NA= United Kingdom—CP-PWR-7921G-UK= Note The battery and power supply are not provided with your phone. To order the battery and power supply, contact
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� Shorten the length of the external device cable. � Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors. Caution In European Union countries, use only external headsets that are fully compliant with the EMC Dir
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Connecting Your Phone Connecting Your Phone Your system administrator will configure your new Cisco Unified Wireless IP Phone to connect to the corporate wireless network and the IP telephony network. A rechargeable Lithium ion battery powers the Cisco Unified Wireless IP Phone 7921G. Before you can use your phone, you must install the battery in the phone and then charge the battery. Depending on the type of battery you have, the fully charged battery provides these hours of service: � T
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1 3 2 2 2 1 Locking catch—Push up to release the battery. Battery catches—Insert these into the slots near the bottom of the phone at battery installation. 2 3 Metal contacts—Match the contacts on the battery to the contacts on the phone. Charging the Phone Battery You can charge the battery in your wireless IP phone by connecting the AC power supply or the USB cable to your phone. For more information, see these sections: � Using the AC Power Supply to Charge the Battery, page 9 � Using th
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Connecting Your Phone Note You can also charge your battery by using a desktop charger or a multi-charger. For more information, see the Cisco Unified Wireless IP Phone 7921G Accessory Guide. Using the AC Power Supply to Charge the Battery You can charge your battery quickly by connecting the AC power supply to the phone. To accommodate different AC power receptacles, you must insert the appropriate AC plug adapter on the AC power supply. You can use the phone while the battery is being ch
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To charge the battery in the phone using the AC power supply, use this diagram: 1 AC plug adapter—Insert the AC plug adapter into the slot on the power supply. 2 AC power supply—Insert into an AC outlet. 3 Phone connector on AC power supply cable—Insert into the connector slot at bottom of phone. 4 Indicator light—Indicates the charging status: � Red—Battery charging in process � Green—Battery charging is completed 10 OL-16131-01
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* GHI PQRS 1@ 4 7 Connecting Your Phone Using the USB Cable and USB Port on the PC to Charge the Battery You can charge the battery in the phone by connecting your phone with a USB cable to a USB port on your PC. Charging takes longer when you use the USB port on the PC to charge the battery. To use the USB cable and USB port to charge the battery, use this diagram and follow the steps: 3 2 2 ABC 5 JKL 8 TUV 0 1 If you want to... Then... Charge the battery 1. Insert the phone connector on th
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If you want to... Then... Stop Found New 1. Click Next to use the wizard dialog box. Hardware Wizard 2. In the Update New Software dialog, click No, not this time, and click from opening when Next. connecting to USB 3. Click Install the Software automatically (Recommended) and click Next. port 4. After a few moments, the Cannot Install This Hardware dialog displays. Click Don't prompt me again to install this software. 5. Click Finish to close the dialog box. Powering On the Phone After c
