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2310e and 2310ei LCD Monitors
User Guide
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© 2010 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained he
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About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supp
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iv About This Guide ENWW
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Table of contents 1 Product Features ............................................................................................................................................ 1 HP 2310e/2310ei LCD Monitors ........................................................................................................... 1 2 Safety and Maintenance Guidelines .............................................................................................................. 3 Important Safety Information .
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Appendix A Troubleshooting .......................................................................................................................... 21 Solving Common Problems ................................................................................................................ 21 Getting Support from hp.com ............................................................................................................. 22 Preparing to Call Technical Support .............................
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1 Product Features HP 2310e/2310ei LCD Monitors Figure 1-1 HP 2310e/2310ei LCD Monitors The HP 2310e/2310ei LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen with a white LED backlight and the following features: ● Large diagonal display ● Maximum graphics resolution: 1920 x 1080 @ 60Hz, plus full-screen support for lower resolutions ● DisplayPort digital input signal ● DVI digital input signal with single-link DVI-D to DVI-D cable provided High-defi
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● Swivel adjustment ● Plug and Play capability, if supported by your computer system ● On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch, Japanese, or Brazilian Portuguese) ● Power Saver to reduce energy consumption ● Quick View settings display ● HDCP (High Bandwidth Digital Content Protection) on DVI, HDMI and DisplayPort inputs ● Software and utilities CD, containing t
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2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the "Connecting the Power Cord" section in Setting Up the Monitor on page 6. WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding feature. The grounding pl
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Safety Precautions ● Use only a power source and connection compatible with this monitor, as indicated on the label/ back plate of the monitor. ● Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device. ● Install your moni
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Cleaning the Monitor 1. Turn off the monitor and unplug the power cord from the back of the unit. 2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth. 3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics. CAUTION
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3 Setting Up the Monitor Unpacking the Monitor 1. Unpack the monitor. Make sure all contents are included. Store the packing box. 2. Turn off the computer and other attached devices. 3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation. Assembling the Monitor Place the monitor in a convenient, well-ventilated location near your computer. Connect the monitor cables after you have assembled
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2. Slide the pedestal into the slot on the base (1) and tighten the large screw on the bottom of the base (2) to secure the pedestal to the base. Figure 3-1 Assembling the Base and Pedestal 3. Slide the monitor panel's hinge bracket into the opening on top of the pedestal. The panel will click into place when fully inserted. Figure 3-2 Inserting the Monitor Panel ENWW Assembling the Monitor 7
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Connecting Monitor Cables CAUTION: Before connecting cables to the monitor, ensure that the computer and monitor are powered off. The video source is determined by the video cable used. The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the source button on the front panel. Connecting the DVI-D Video Cable Connect one end of the DVI-D video cable to the back of the monitor and the other end to the DVI-D video connector on the co
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Connecting the DisplayPort Video Cable Connect one end of the DisplayPort Digital Input cable to the back of the monitor and the other end connector to the input device. A DisplayPort Digital Input cable is provided on select models only. Figure 3-4 Connecting the DisplayPort Cable (cable provided on select models only) Connecting the HDMI Cable (2310e Model Only) Connect one end of the HDMI cable to the back of the monitor and the other end connector to the input device. An HDMI cable is provi
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Connecting the Power Cord 1. Follow all electrical and power warnings WARNING! To reduce the risk of electric shock or damage to your equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet. Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible. A power cord should be routed so that
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Turning on the Monitor 1. Press the power button on the computer to turn it on. 2. Press the power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time. Image retention is a condition that
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2. Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the screen. Figure 3-7 Tilt Adjustment Adjusting the Swivel The monitor allows a usable range of motion with the swivel feature. Figure 3-8 Swivel Adjustment CAUTION: To avoid breakage or other damage, avoid applying pressure to the LCD screen while swiveling it or changing the tilt. 12 Chapter 3 Setting Up the Monitor ENWW
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4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains drivers and software that you can install on your computer. Installing Drivers If you determine that you need to update the drivers, you can install the monitor driver INF and ICM files from the CD, or download them from the Internet. Installing the monitor driver software from the CD To install the monitor driver software from the CD: 1. Insert the CD in your computer CD drive. The CD menu appea
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Front-Panel Controls Control buttons are located on the bottom right of the monitor. The buttons are represented by icons that become illuminated when the bar area on the front panel is touched. Button Icon Description Source Chooses the video input source from the computer. Quick View Opens the OSD Quick View menu where you can select a viewing mode. Minus Navigates down through the OSD menu and decreases adjustment levels. Plus Navigates up through the OSD menu and increases adjustment levels.