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Elo Entuitive Touchmonitor User Guide 19" LCD Kiosk Touchmonitor 1947L Series Revision B P/N 008581 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com
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Table of Contents Remote OSD Buttons . . . . . . . . . . . . . . 22 Chapter 1 OSD Menu Function . . . . . . . . . . . . . . 23 Introduction 1 Precautions . . . . . . . . . . . . . . . . . . . . 1 Chapter 4 About the Product . . . . . . . . . . . . . . . . . 1 Troubleshooting 25 Solutions to Common Problems . . . . . . . . 25 Chapter 2 Installation and Setup 3 Appendix A Unpacking Your Touchmonitor. . . . . . . . .
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Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no
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C H A P TER 1 C HAPT ER 1INTRODUCTION Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor. Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appen
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Auto adjustment capability High quality full screen re-scaling Multilingual OSD menus in 11 languages: English, Spanish, German, French, Italian, Swedish, Finnish, Danish, Dutch, Portuguese, and Japanese Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.) Patented touch technology of Elo TouchSystems VESA DDC 1/2B data communication VESA DPMS power saving Cable management device VESA flat panel monitor physical mounting interface (Both of 75 & 100mm) For
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C H A P TER 2 C HAP TER 2INSTALLATION AND SETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition: OR USB touchscreen Serial touchscreen cable cable LCD Display Quick Install Guide DVI-D video cable OSD Remote Video cable CD Software European monitor User Guide-on CD, Monitor power cable Adapter power cable Quick Install Guide (US/Ca
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Product Overview Main Unit Rear View 2-4 Elo Entuitive Tou chmon ito r User Guide
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Bottom View See Detail A remote OSD touch connector serial/USB power connector button video analog monitor power/ video power connector touch status connector DVI-D LED indicators connector Detail A Use only an AD-4515L power adapter with this product. Attaching the L-Brackets NOTE: You will need a screwdriver to attach the L-brackets. Your kiosk touchmonitor comes with two mounting brackets (L-brackets) included in the accessory kit. There are four ways to mount your touchmonitor; horizonta
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Panel Cut Outs Mounting Options The following applies to all mounting options: 1 All drawing centers are the center of the viewable area. 2 LCD panel cutout dimensions in the horizontal mount option applies to the vertical mount option. 3 If the kiosk material is wood: 1 Ø4.5 holes through for M4 screws with nuts. 2 If there are no through holes then screws for wood Ø4. 4 If the kiosk material is sheet metal, use concealed head threaded studs M4 with nuts. NOTE: Dimensions are for non-touch, A
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Horizontal Mount TOP HORIZONTAL MOUNT 2-7
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Vertical Mount TOP VERTICAL MOUNT 2-8 Elo Entuitive Tou chmon ito r User Guide
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Horizontal Side Mount HORIZONTAL SIDE MOUNT Vertical Side Mount VERTICAL SIDE MOUNT 2-9
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Touch Interface Connection Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.) To set up this display, please refer to the following figures and procedures: Serial or USB Connection The following illustrations guide you step by step in connecting your touchmonitor using a serial cable connection. CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the com
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STEP 1-Connecting the Video Cable Connections on underside Female 15-pin video connector Video Video cable port Connect the 15-pin video cable (the ferrite bead end) or 24-pin DVI cable to the video port on your PC. Connect the other end of the video cable to the video connector on your touchmonitor. Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise. 2-11
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STEP 2-Connecting the Serial/USB Touchscreen Cable Connections on underside Serial/USB touchscreen connector video cable Serial touchscreen cable Connect the female end of the serial (RS-232) or USB cable to the touchscreen port on the back of your PC. Connect the male end of the cable to the serial or USB touchscreen connector on your touchmonitor. Secure the cable to your touchmonitor and PC by turning the screws on the connector. Route the cable through the cable management clip.
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Step 3-Connecting the OSD Remote Cable Connections on underside OSD Remote Port AUTO/SEL DOWN UP MENU Video Video port cable Ferrite bead Connect the 6-pin remote OSD DIN cable to the black remote OSD port of the monitor. 2-13
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STEP 4-Connecting the Power Cable Connections on underside Touch Status LED (IntelliTouch-Serial only) Power connector Power Status LED Video cable Power cable Brick power supply Depending on where you live, you will use either the European or US/Canadian power cable. Connect the female end of the power cable to the power port on the touchmonitor. Use only an AD-4515L power adapter with this product. NOTE: To protect your equipment against risk of damage from electrical surges in the pow
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Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1024 x 768 resolution, and make sure the timing of the display mode is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your touchmonitor are listed in Appendix C. VESA Mount on Your Touchmonitor Your touchmonitor conforms to the VESA Flat Panel Monitor Physic
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VESA Mounting Interface Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard. The following companies provide VESA mounting devices compatible with your touchmonitor: Ergotron Innovative Office Products 800-888-8458 800-524-2744 651-681-7600 610-253-9554 www.ergotron.com www.innov-office-prod.com GCX MRI 800-228-2555 800-688-2414 707-773-1100 www.mediarecovery.com www.gcx.com 2-16 Elo En tuitive Touchmonitor User Gu ide