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Users Manual & Limited Warranty
®
ioSafe Solo External Hard Drive
USB 2.0
Fireproof
Waterproof
FloSafe Cooling Technology
Data Recovery Service
910-10841-00 REV 7.1
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2
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COPYRIGHTS Copyright ioSafe, Inc. 2009. All rights reserved. No part of this publication may be reproduced or transmitted in any form by any means, electronic, mechanical photocopying, recording or otherwise, without prior written consent. TRADEMARKS All Trademarks mentioned or appearing in this document are the property of their respective owners. FEDERAL COMMUNICATION COMMISSION (FCC) Radio Frequency Interference Statement This product complies with Part 15 of the FCC Rules. O
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interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. However, if this equipment does cause interference to radio or television equipment reception, which can be determined by turning the equipment off and on
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CHANGES The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, no liability resulting from errors or omissions in the document, or form the use of the information contained herein is assumed. The publisher reserves the right to make changes or revisions without reservation and without obligation to notify any person of such revisions and changes. 5
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Contents Welcome .............................................................. 7 Precautions .......................................................... 9 Package Contents .............................................. 10 Specifications .................................................... 11 System Requirements ........................................ 12 Securing the Solo ............................................... 14 Connecting the Solo to Your Computer ............... 15 ioSafe D
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Welcome ® Thank you for purchasing the ioSafe Solo external hard drive - the first high capacity external hard drive available with protection from fires and floods. For years, ioSafe has continued to set the standard for disaster proof hardware. The ioSafe Solo brings our technology forward with an unprecedented combination of security, reliability, capacity and price. The ioSafe Solo features: Large capacity, 3.5” SATA hard disk drives USB 2.0 high speed interface FloSafe a
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The ioSafe Solo has been rigorously tested to protect the data contained in the device to meet the following specifications: Fire Endurance Testing: temperatures up to 1,550° F for a duration of 30 minutes per ASTM E119 fire testing protocol. Full Water Submersion: depth of 10 feet in fresh water or salt water for 3 days (72 hours) 8
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Precautions Please read the precautions listed below. Failure to do so may result in damage to the device, loss of data, and voiding of the warranty If you are using the Solo for primary storage (as opposed to data backup) we strongly recommend that you backup your data. If the Solo has a three-prong plug, do not plug the unit into a two-prong outlet. Do not bump, jar or drop the Solo. Do not disconnect any cables while the Solo is powered on without first stopping the d
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Package Contents Included in the package: A. ioSafe Solo external hard drive B. AC power Module C. USB Cable D. Users guide (This booklet) E. Attention notice (Not shown) D 10
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Specifications Dimensions (Inches) ............................ 5.0W X 7.1H X 11.0L Weight (Lb) ................................................................. 15 Interface Transfer Rate (USB 2.0) ......................... 480 Mbps External Power Supply AC Input ....................... 100-240V, 50-60 Hz, 1.0 A DC Output............................................ 12V @ 2 A Ambient Temperature Operating ............................................. 40 - 95°F Non-operatin
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System Requirements PC Requirements A PC with a 233 MHz or faster processor One of the following operating systems o Windows Vista (Ultimate, Home Basic/Premium, Business) o Windows XP with Service Pack 1 or later (Home, Professional, Professional X64, Media Center Edition) A free USB 2.0 port The Solo drive is formatted with an NTFS file systems, the default for Windows Vista and XP. Mac Requirements G3 (or later), or Intel processor Mac OS 10.3 or later A fr
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USB Information USB 2.0 has a maximum interface transfer rate, or bandwidth, of 480 Mbps (Megabits per second). The performance depends on many factors including: CPU, file system overhead, number of attached USB devices and more. Given these and other factors, in day-to-day use you can expect maximum, sustained transfer rates around 25 MB/s (Megabytes per second). USB 2.0 is backwards compatible with USB 1.1. This means you can connect a USB 2.0 device to USB 1.1 port, and vice ve
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Securing the Solo (Suggestions) For added security, the Solo can be bolted to a floor or secured with a cable and padlock. See the pictures below for suggested methods on physically securing the Solo. 14
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Connecting the Solo to Your Computer Step 1: Plug in the AC plug adapter and power cord 1. Plug the small end of the AC adapter into the Solo’s power port. 2. Plug the adapter into an AC outlet. Step 2: Connecting the USB Cable The USB cable has a flat connection on one end, and a square connection on the other end. The flat connection plugs into your computer. The square connection plugs into the Solo. Be sure to correctly insert the connectors or you may damage the Solo’s h
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appear in My Computer/Windows Explorer. You are now ready to use the Solo. For Mac, once the Solo is powered on the operating system should mount the drive in a few moments. A new drive icon will appear on the Desktop and in the Finder. Formatting the Solo for Mac OS The Solo is formatted NTFS and may not be recognized by Mac OS 10.2 and earlier. You will get an alert message which reads: “You have inserted a disk containing no volumes that Mac OS can read.” Click the initiali
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5. Click Erase. You should see and alert message: “Erasing a disk will destroy all information on all of the volumes of the disk…” Click Erase. Once initializing is completed, you will see the Solo listed in the Disk Utility. You will see the Drive Icon on the Desktop and in the Finder. 17
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ioSafe Data Recovery Service Terms and Conditions As applicable during the Data Recovery Service period and upon validated registration of an ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or its contracted partner will assist the original purchaser for one "data recovery event". The Company will attempt to restore the lost data by employing one of the following ways: The Company or its contracted partner will provide phone or email based supp
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The Company's good faith attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser's sole and exclusive remedy and the Company shall not be liable for any damages whatsoever. The Company cannot guarantee that any data will be recoverable nor can it guarantee which data files are on the product. Data restoration or recovery shall be strictly limited to whatever files are restorable or recoverable and not what the purchaser believes to exi
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Following a Disaster If the Solo is exposed to a disaster such as a flood or fire, you should immediately call the ioSafe Disaster Response Team at 1-888-984- 6723 (US & Canada) or 1-530-886-1578 (International) extension 430. You can also send an email to disastersupport@iosafe.com . The professionals at ioSafe can determine the best actions to take to protect your valuable information. In many cases and depending on your skills, a self recovery can be performed and provide you with i
