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Telecommunication Systems Division
Digital Business Telephone Systems
Digital Telephone
User Guide
(includes LCD, Add-on Module, and Direct Station Selection Console)
May 1999
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© Copyright 1999 Publication Information Toshiba America Information Systems, Inc. Toshiba America Information Systems, Inc., Telecommunication Telecommunication Systems Division Systems Division, reserves the right, without prior notice, to revise this All rights reserved. No part of this manual, covered by the copyrights information publication for any reason, including, but not limited to, hereon, may be reproduced in any form or by any means—graphic, utilization of new advances in the s
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Contents Introduction Organization .......................................................................................................................................viii How to Use This Guide ...................................................................................................................... viii Conventions ......................................................................................................................................... ix Related Documents .......
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Contents Chapter 2 – Features Account Code Calls ..............................................................................................................................17 Forced Account Codes (Verified/Non-Verified) ...........................................................................17 Voluntary Account Codes (Verified/Non-Verified) ......................................................................17 Alarm Reset ..................................................................
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Contents Chapter 2 – Features Door Phone(s) .......................................................................................................................................42 DTMF Tone Dialing with * and # ........................................................................................................44 Emergency Ringdown/Hotline Service ................................................................................................45 Group Listening ..............................
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Contents Chapter 3 – LCD Operation [DN] Button ...................................................................................................................................69 CO Buttons .....................................................................................................................................70 Supervision .....................................................................................................................................72 Voice Mail Integration .
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Contents Chapter 4 – Add-on Module/DSS Console Chapter 4 – Add-on Module/DSS Console DADM ................................................................................................................................................101 DSS Console .......................................................................................................................................103 [DSS] Button ..................................................................................................
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vi Strata DK Digital Telephone 5/99
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Introduction This guide describes how to use the 2000-series digital telephones for Strata DK systems. Models covered in this user guide include digital telephones equipped with a Liquid Crystal Display (LCD) and/or speakerphone. Also discussed are Digital Add-on Modules (DADMs) and the Direct Station Selection (DSS) Console. The Strata DK systems which support this equipment are: ♦ DK14 ♦ DK16e/16 ♦ DK40i/40 ♦ DK424/DK280 (Release 3.0 or higher) Note This user guide incorporates the informa
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Introduction Organization Organization ♦ Chapter 1—The Grand Tour provides an overview of the equipment, buttons, Light Emitting Diodes (LEDs), and LCDs. ♦ Chapter 2—Features describes the available digital telephone features in alphabetical order. Detailed instructions on using each feature are covered. ♦ Chapter 3—LCD Operation includes an explanation of the Control button and Soft Key operations. Features which are available only on the LCD digital telephone are presented alphabetically a
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Introduction Conventions Conventions The left column gives The right column gives the immediate response to your action. This column also includes additional notes and comments. you single or numbered steps that you need to perform a procedure. Note Elaborates specific items or references other information. Within some tables, General Notes apply to the entire table and numbered Notes apply to specific items. Important! Calls attention to important instructions or information. Letters in [
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Introduction Related Documents Related Documents Refer to the following documents for more information: ♦ Digital Telephone Quick Reference Guide ♦ PC/Data Interface User Guide ♦ System Administrator Guide x Strata DK Digital Telephone 5/99
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The Grand Tour 1 This chapter familiarizes you with the controls and indicators located on your digital telephone. Understanding the function of the feature buttons and their associated LEDs will improve your efficiency in using the telephone and will help you take advantage of all of the benefits your telephone offers. Toshiba digital telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate, and all features
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The Grand Tour ♦ DKT2020-SD (20-button speakerphone model equipped with an LCD, and a speakerphone which enables users to make and receive outside and internal calls without lifting the handset). Buttons LCD Display Handset LCD Control/Soft Key Buttons Red/Green LED Indicators Dial Pad Flexible Buttons 0539 0539 Fixed Buttons Microphone Location Figure 1 20-button Digital Speakerphone with LCD 2 Strata DK Digital Telephone 5/99
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The Grand Tour Buttons Buttons There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., 0LF, 0VJ, 5HGLDO, +ROG, &RQI7UQ, 9RO▲ , and9RO▼ ) are standard to every Strata DK 2000-series telephone (see Figure 1). The flexible buttons consist of Directory Number (Primary, Secondary, Phantom) and feature buttons. The number of preprogrammed flexible buttons varies by telephone. Fixed Buttons The fixed buttons are located on your dial pad and enable you to perform standard funct
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The Grand Tour Buttons Table 1 Fixed Button Definitions (Continued) Button Definitions +ROG(continued) If the held party hangs up, the call is released and the CO provides a hold- release signal. Note If your telephone is programmed for Automatic Hold, existing calls are automatically placed on hold when you answer a call or make another call. (See “Automatic Hold” on Page 22.) A different call can be held on each [DN] or /LQH CO LINE 02 button on your phone. Each time you press 6FUROO, HOL
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The Grand Tour Buttons Table 1 Fixed Button Definitions (Continued) Button Definitions 6SNU ➤ Press to toggle the speaker ON/OFF. The LED indicates the status of the (Speaker) speaker. Notes ♦ 6SNU must be pressed and held down when switching from Handset to Speakerphone mode. ♦ Also selects a line or the internal [PDN] if programmed for auto preference in system programming. Can be used to disconnect on-hook speakerphone calls. ➤ Press to adjust volume levels (see “Volume Controls” on Page
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The Grand Tour Buttons If you have an LCD telephone, you can find out the actual Directory Number of a [DN] button by pressing the [DN] you want to display DN = 210 and dialing . The number () displays. Table 2 Directory Button Definitions Button Definitions [PDN] Press to answer a call to the Primary Directory Number or to initiate a Primary Directory phone call. The [PDN] is specifically your Extension Number or Intercom Number Number. Your telephone can have up to four [PDN] butt
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The Grand Tour Buttons 54 58 Phantom Directory Numbers 51 51 [PhDNs] MW/50 50 50 11-1 10-1 Secondary Directory Numbers [SDNs] of Station 11 11-2 10-2 Calls to Station 11 can be originated 10-1 10-3 or answered by Station 10 by pressing the 11-1 or 11-2 button. 10-2 11-1 10-3 11-2 Station 10's Primary Directory Station 10 Station 11 Numbers [PDNs] Figure 2 Multiple Directory Numbers Example Feature Buttons Preprogrammed feature buttons can be assigned to your telephone and vary for individu
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The Grand Tour LCD LCD In its idle state, the 32-character LCD feature on your digital telephone gives you an accurate desk clock and calendar combination. When you have an outside call in progress, an elapsed time display gives a constant reminder of the call duration. Alphanumeric messaging capability is also provided (see “Messages, Memos, and Name Display” on Page 87). All display functions occur automatically as call processing proceeds. A “+” next to the LCD readout (sample shown at ri