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KV0004A
™
ServSwitch Freedom Installation Guide
Seamlessly move your mouse from monitor to
®
BL A CK BOX
monitor across multiple computers as if it were
one single computer with many video heads.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Support
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Information
Web site: www.blac
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Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Acer is a registered trademark of Acer Incorporated. Apple and Mac OS are trademarks or registered trademarks of Apple Inc. in the United States and/or other countries. Asus is a trademark of ASUSTEK COMPUTER INCORPORATION. DisplayLink is a trademark or registered trademark of DisplayLink Corp. in the United States
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FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 o
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NOM Statement Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. T odas las instrucciones de operación y uso deben ser seguidas. 5. El aparato
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Table of Contents Table of Contents 1. Specifications .........................................................................................................................................................................6 2. Overview ...............................................................................................................................................................................7 2.1 Description .................................................................
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Chapter 1: Specifications 1. Specifications Technical Specifications Approvals CE, RoHS Hardware All computers with USB interfaces Compatibility User Controls (1) Computer button to change computer channels; (1) Mode button to determine which peripherals are switched Connectors CPU/server side: (4) computer channels, each with (1) USB Type B, (1) 3.5-mm stereo audio jack; User console: (2) USB Type A (keyboard/mouse), (1) 3.5-mm stereo audio jack; User console switched USB: (2) USB 2.0 Type A
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Chapter 2: Overview 2. Overview 2.1 Description The ServSwitch Freedom is a seamless multi-computer switch. It allows a user to seamlessly move his/her mouse from monitor to monitor across multiple computers as if it were one single computer with many video heads. The technology will allow a user to quickly and efficiently perform multiple tasks without having to use hotkeys or push buttons. The application below is an example of how the ServSwitch Freedom can be used. Example of a Glide and
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Chapter 3: Setup and Installation 3. Setup and Installation 1. Upgrade the firmware on the KV0004A to firmware version 2.02. If the upgrade fails midway, attempt to perform the upgrade again. These failures can be caused by using specific USB to RS-232 converters. 2. Find a laptop or computer (or use the same computer you upgraded the KV0004A with) and install the Freedom Software 1.5.178. Use this software to configure the Glide and Switch. Set the monitor layout using the Glide and Switch
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Chapter 4: Troubleshooting 4. Troubleshooting Keyboards and Mice: Keyboard Compatibility: Not all keyboards and mice are supported through this solution. To see the complete list of known functional devices, see the Appendix. KVM Extension: Not all KVM extenders will support the ServSwitch Freedom. Drivers Issue 1: Be sure to unzip the driver zip file, otherwise the drivers will not install correctly. Drivers Issue 2: The installation of this driver can fail on Windows 7 systems for a variety o
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Chapter 4: Troubleshooting Antivirus: If you are notified of a malicious file during any part of this installation, update your antivirus software. Symantec software that is out of date may advise you of a suspicious MH690 error and remove the file. Page 10 724-746-5500 | blackbox.com 724-746-5500 | blackbox.com
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Appendix: Equipment That Has Been Tested to Work with the ServSwitch Freedom Appendix: Equipment That Has Been Tested to Work With the ServSwitch Freedom Supported mice that have been tested. Manufacturer Model KVM Compatible Including Glide and Switch NOTES* Acer SM-9625 Yes Acer M-UVACR1 Yes Acer MS.MUV01.001 Yes Asus Mini-n6 Yes Lenova MO28UOL Yes Logitech M-U0007 Yes 1 Logitech MX518 Yes 1 Logitech G9X m-u0006 Yes Logitech G500 Yes 1 Logitech MX5500, M-RCL124 Yes 1, 2, 4 Logitech M-BT58 Yes
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Appendix: Equipment That Has Been Tested to Work with the ServSwitch Freedom Supported keyboards that have been tested. Manufacturer Model KVM Compatible Including Glide and Switch NOTES* Dell KB1421 Yes Dell KB212-B Yes Dell SK-8115 Yes Dell SK-8135 Yes Dell RT7D60 Yes 2 Dell L100 Yes Microsoft Wired 600 keyboard Yes Microsoft Wireless 3000 keyboard Yes Belkin F8E206 Yes Asus KS2003 Yes Apple A1243 Yes Logitech K520 Yes 1 Logitech MK300 Yes 1 Logitech K800 Yes 1 Logitech MX5500 Yes 1, 3 Logitec
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Appendix: Equipment That Has Been Tested to Work with the ServSwitch Freedom Supported gaming keyboards that have been tested. Manufacturer Model KVM Compatible Including Glide and Switch NOTES* Logitech G110 Yes 1, 2, 3 Logitech G15 Yes 1, 3 Logitech G19 Yes 1, 3 Microsoft SideWinder X6 Yes Cyborg V7-KU-0728 Yes 4 Razor Black Widow Ultimate RZ03-0038 Yes Roccat Isku ROC-12-702 Yes Tesports Chllenger Pro Yes *NOTES: 1. Logitech G-Keys and set point driver not supported. 2. Audio devices, microph
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NOTES Page 14 724-746-5500 | blackbox.com 724-746-5500 | blackbox.com
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NOTES 724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 15
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Black Box Tech Support: FREE! Live. 24/7. Tech support the way it should be. Great tech support is just 30 seconds away at 724-746-5500 or blackbox.com. About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less. ® © Copyright 2013. Black Box Corpor
