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L130, L230 and L300
Ethernet Virtual Desktops
with vSpace™
User Manual
www.ncomputing.com
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L300/L230/L130 User Manual Important Notices Please note that reproduction of this User Guide in whole or in part, without express written permission from NComputing, is not permitted. NComputing reserves the right to make improvements and/or changes to this User Guide and to the products, programs and/or specifications described herein at anytime without notice. Information contained in this document may have been obtained from internal testing or from a third party. NComputing shall
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L300/L230/L130 User Manual TABLE OF CONTENTS Safety Information 4 Regulatory Compliance 4 Product Overview 6 Installation 8 vSpace software installation 8 L300 Device Setup 12 Product Registration 14 Online Registration 14 Offline Registration 16 Add Additional vSpace License 18 Completing the Offline Registration Process 18 Updating the vSpace Software 19 Uninstallation 19 Using Your L-series Access Device 20 L130/L230 Access Devices 20 L300 Access Devices 25 L300 Multime
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L300/L230/L130 User Manual Safety Information Refer to the following to prevent any physical injury or loss of assets caused by damage to the product. A user must read this User Manual carefully before use and properly follow the instructions. Make sure that the place of installation is not too hot (above 35˚C), too cold (below 0˚C), or too wet (above 85% relative humidity). Avoid any severe impacts to the product Make sure that the product is not exposed to direct sunlight or
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L300/L230/L130 User Manual 전자파적합등록 (EMC Registration) 기기의 명칭( 모델명) : Network virtual desktop (L300) 인증 번호 : NCC-L300 (B) 인증 받은 자의 상호 : 엔컴퓨팅 주식회 사 제조자/ 제조국 가 : 엔컴 퓨팅 주식 회사/ 한국 제조년월 : 제품 뒷면 참고 NCC-L300 (B) 기기의 명칭( 모델명) : Multi-User Computing Access Device (L230) 인증 번호 : NCC-L230 (B) 인증 받은 자의 상호 : 엔컴퓨팅 주식회 사 제조자/ 제조국 가 : 엔컴 퓨팅 주식 회사/ 한국 NCC-L230 (B) 제조년월 : 제품 뒷면 참고 기기의 명칭( 모델명) : Multi-User Computing Access Device (L
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L300/L230/L130 User Manual Product Overview The NComputing L-series access devices with vSpace™ desktop virtualization software dramatically cut your computing costs by enabling up to 30 users to share a single PC, server or virtual machine. Each user gets their own virtual desktop with a rich, multimedia computing experience that is practically indistinguishable from running on a full PC. Best of all, IT staff and end users do not need special training because this end-to-end solution
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L300/L230/L130 User Manual System Requirements The minimum recommended system specifications for a vSpace installation can be very minimal. The host PC may only need 1-2 GB of memory, a 2.4 GHz single-core processor, and less than 100 MB of free hard drive space to run a few users. However the number of users, intended application suite and overall performance expectation will ultimately determine how powerful a computer must be in order to deliver the desired multi- user experience.
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L300/L230/L130 User Manual For Microsoft OS licensing information see the paragraph on page 2. For each L-series device you will need: Keyboard and mouse (PS/2 for L130/L230 or USB for L300) Monitor A category 5/6 network cable to connect to your existing Ethernet network Optional: speakers, headphones, microphones and USB peripherals Installation vSpace software installation Insert the software installation CD into the host computer's CD drive. In most cases, a
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L300/L230/L130 User Manual Note: When dealing with certain firewall applications, you may need to make sure that the NComputing .exe files have proper access permission to the network. These .exe files include: KMSERVC.EXE, BOOTSRV.EXE, KMMSG.EXE, KMUPDATE.EXE, KMREGWIZ.EXE Within the Exceptions tab of the Windows Firewall the ports that should be opened are: TCP-Protocol: 27605, 27615, 3581, 3597, 3645, 3646, 3725 UDP-Protocol: 1027, 1283, 3581, 3725 Please see our Knowledge
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L300/L230/L130 User Manual L130 and L230 Device Setup (For L300 devices, see next section) The access device must be connected via Ethernet to the host PC. This can be done using an Ethernet switch, a router, or some other network connection method. Network connection If the network is configured to use DHCP to get dynamic IP addresses, you can setup the access device to use it. Turn on the access devices and once you see the main screen select the "Options" button, and then
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L300/L230/L130 User Manual If you choose to use a dynamic IP address, click on the "Save" button. If you choose to use a static IP address, you must enter the IP address and the default gateway. Then click on the "Save" button. Installation with monitor mount The L130 and L230 products include a monitor mount, mounting collar, monitor mount screws (silver color) and mounting collar screws (black color) for mounting it to the back of a monitor. These pictu
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L300/L230/L130 User Manual L300 Device Setup The L300 must be connected to the host PC via an Ethernet switch, router, or other network connection. The L300 has USB ports dedicated for mice and keyboards, as indicated by the mouse and keyboard symbols below the horizontally oriented USB ports. The vertically oriented USB ports to the left of the audio connections are for other USB devices. NOTE: The USB keyboard and mouse ports ONLY support these types of devices. No othe
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L300/L230/L130 User Manual If static addressing configurations are used on the network, select “Static configuration” and supply the appropriate IP, Subnet Mask, Gateway, and DNS server (primary and alternate) information. Click “OK” to save changes and return to the Server Selection screen. When your L300 device is connected to the network the “LNK” light (indicating Ethernet link) on the L300 front panel should be on and you should see that the Ethernet activity light, “ACT,”
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L300/L230/L130 User Manual Product Registration IMPORTANT NOTICE! DEVICE AND VSPACE SOFTWARE REGISTRATION ARE REQUIRED. UNTIL YOU HAVE REGISTERED, SESSIONS WILL TIME OUT AND DISCONNECT AFTER 1 HOUR. YOU HAVE 30 DAYS AFTER THE INITIAL INSTALLATION TO REGISTER. IF YOU DO NOT REGISTER WITHIN 30 DAYS, DEVICES WILL NOT BE ABLE TO CONNECT TO THE HOST. IF THE 30 DAY LIMIT IS REACHED YOU CAN STILL ACCESS THE REGISTRATION WIZARD ON THE HOST TO COMPLETE REGISTRATION. Product reg
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L300/L230/L130 User Manual At the "Customer Data" screen, if the data fields are not already populated, enter the registered user's relevant information. Each field in this window must be filled in. Once all data has been entered, click on the "Next" button. Select “Register online, using your internet connection” and click “Next.” Note: If you use a Proxy Server for internet connectivity, enter the Proxy connection data here. The registration wizard will then show you a lis
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L300/L230/L130 User Manual Offline Registration In the case of Offline Registration, follow the instructions below. If you have completed the online registration section, skip to “Using the access device”. If you don’t have standard internet connectivity, you can use standard email to register your vSpace software and L-series access devices. To use offline registration, you again select the “Register” option, and click “Next.” At the "Customer Data" screen, if the dat
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L300/L230/L130 User Manual You’ll need to select the location where you wish to store the registration data file that you’ll later email to NComputing. Note that you cannot type directly into the “Create activation file” field, but you must click on the “Select” button to navigate to the directory where you wish to store the offline registration data file. The window below shows the navigation screen that allows you to place the data file in the desired location. Feel free to c
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L300/L230/L130 User Manual Add Additional vSpace License The second option on the “Type of Registration” screen is a feature reserved for future use in extending vSpace software capabilities by adding additional or optional vSpace licenses. Completing the Offline Registration Process It should normally take only one or two minutes to receive the vSpace license file by returned e-mail. When you receive the license file, save it in a convenient disk location, and restart the “Regis
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L300/L230/L130 User Manual After the offline file is loaded, you see the “Registration results” screen. Click the “Next” button to complete the offline registration process. Your devices are now registered and ready for continuous use. Updating the vSpace Software Once you have successfully completed the registration process, you can update the vSpace software directly over the Internet by selecting “vSpace Update” from the Start Menu. Note: If the “Enter Password” window appear
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L300/L230/L130 User Manual Using Your L-series Access Device L130/L230 Access Devices (For L300 devices, see next section) The available connection list shows the vSpace hosts to which the device can connect. Select a host from the list and click on the "Connect" button to start. The "Refresh" button refreshes the available connection list. The Options Menu The "Options" button brings up a menu where you can view and change the access device's settings. Within the “Options” sc
