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®
Voyager PRO UC
Wireless Headset System
WG201/B
User Guide
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Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Voyager ® PRO UC WG201/B (BUA-200 USB Adapter + WH200/B (Voyager PRO) Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Plantronics Voyager PRO UC User Guide
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Contents 1 Package Contents and Features .................................4 5 Using Your Headset with Your Bluetooth Mobile Phone ............................................................11 1.1 USB Adapter ............................................................ 4 Pairing Your Headset to Your Bluetooth 1.2 Headset ................................................................... 4 Mobile Phone ............................................................... 11 2 Set Up .............
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1 Package Contents and Features 1.1 Voyager PRO UC USB Adapter and Charger USB Adapter CD includes: ® • PerSono Suite Software • Complete User Guide USB Charging Cable AC Charger 1.2 Voyager PRO UC WH200/B Headset Soft Gel Eartips (Small & Large) and Foam Eartip Covers Headset with Pre-Installed Medium Eartip Plantronics Voyager PRO UC User Guide 4
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Voyager PRO UC USB Adapter Features Pairing Button Indicator Light Voyager PRO UC WH200/B Headset Features Volume Up (+) and Down (-) Buttons (also controls mute) Status Indicator Light Eartip Power On/Off Call Control Button Check Battery Button Micro USB Charging Jack Dual Microphones with Wind Screens Plantronics Voyager PRO UC User Guide 5
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2 Set Up notE The USB charging cable can also be used to charge the 2.1 Connecting USB Adapter to PC headset. To successfully charge your headset with the USB cable 1 Insert the USB adapter into USB Port on PC. The indicator the PC must be on and in active state (not standby). The charging light on the USB adapter will be solid red to indicate the USB time will vary according to the number of other devices drawing adapter is powered on. power from the PC’s USB port(s). 2.3 Fitting Headse
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Changing Eartips The headset comes with the medium eartip installed. You can replace it with the optional small or large eartip provided. 1 t o remove the eartip, grip the eartip with your thumb and forefinger. Gently push it into the speaker housing and rotate it a quarter turn to the left. Gently lift the eartip away from the headpiece. 1 2 t o attach a new eartip, align the tabs on the eartip with the slots on the speaker housing. Gently push the eartip into housing while turning it a
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3 Using Your Headset System with microsoft office Communicator Powering Headset on/off The headset will be ready to use once it has been charged as described in Section 2.2 Charging Headset. To power the headset on press and hold the Power On/Off button for two seconds. The headset indicator light will remain solid blue for two seconds to confirm that the headset is powered on. notE The USB adapter indicator light will remain solid blue when the headset is powered on and paired to the h
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4 System Information muting Headset During a Call Volume Up (+) and Down (-) Buttons To mute a call, press and hold the volume + and - buttons simultaneously until you hear a status prompt. The sequence will start with low-high tones plus a voice prompt “Mute On” (in English). The low-high tones repeat after 15 minutes to advise mute is activated. The full sequence repeats every 30 minutes until mute is de-activated. To unmute a call, press and hold the volume + and - buttons simultaneous
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Checking Battery Status Pairing Headset to USB Adapter To check the battery status, the headset must be powered on. The headset and USB adapter are supplied paired to each other. Short press the power button. The indicator light flashes red to However, if you wish to use a replacement headset with your show the battery charge level as shown below. existing USB adapter, the units can be paired to each other by the following method: Charge Indicator Lights 1 Ensure your replacement headset is
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5 Using Your Headset with your ® Bluetooth mobile Phone 3 Use the commands on your phone to locate the headset. Pairing your Headset to your Bluetooth For most phones select Settings>t ools>Connections> mobile Phone Bluetooth>Search>PRoPlantronics. See your phones user 1 t urn on your mobile phone and enable Bluetooth. For guide for more information. most phones select Settings>t ools>Connections> 4 When prompted for a passkey, enter 0000 (4 zeros). The Bluetooth>on. See your phon
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6 PerSono Suite Software It is highly recommended that you install the PerSono Suite 3 the “manage API Access Control” screen will pop software. Though your Voyager PRO UC system will operate up stating that “Another program is trying to access without the software running it will limit the system’s capabilities. Skype”. the name of the program will appear as “PerSonoSuite.exe” with the publisher “Plantronics, PerSono Suite software allows you to do the following with your Inc.” You must se
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Settings Screen – Headset and USB Adapter The Settings Screen allows you to customize the adapter and headset to your preference. The Voyager PRO UC System is shipped with the default settings and can be changed as described in the Settings column below. notE Some parameters may appear as grayed out. PerSono Suite automatically grays out parameters that do not apply to a particular Plantronics device. Settings – Headset Feature Settings Default Mute tone On/off On Ring tone – PC Sound 1/soun
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PC Panel Screen Support Screen • Choose whether you want PerSono Suite software to launch The support screen provides on-line access to this printable user when you login to Windows. guide, frequently asked questions, how to contact Plantronics, and software upgrade information. The current version of software • See a list of supported softphones running on your PC. and firmware currently running on your system is also shown here. • See which Plantronics device is attached to your PC and wo
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7 t roubleshooting and Common Questions t roubleshooting — microsoft office Communicator Usage My headset doesn’t work with Make sure your headset is charged. Microsoft Office Communicator. Make sure your headset is on and connected. Press the call control button on your headset. Fine tune the listening volume with the call control button. If the volume is still too low, adjust the listening volume on the PC using Microsoft Office Communicator*. The sound is distorted or I hear Reduce speaking
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t roubleshooting — mobile Phone Usage My headset does not Make sure the headset is fully charged. work with my phone. Make sure headset is paired with the Bluetooth phone you are trying to use. See “Pairing Your Headset to your Bluetooth Mobile Phone” on page 11. My phone did not locate the Turn both your phone and headset off and on, and then repeat the pairing process on page 11. headset. I could not enter my PIN code. Turn both your phone and headset off and on, and then repeat the pairing p
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Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States www.plantronics.com For product support contact us at www.plantronics.com/support or call 1-800-544-4660. © 2009 Plantronics, Inc. All rights reserved. Plantronics, the logo design, PerSono, Plantronics Voyager, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered trademarks of Microsoft Corporation. Skype is a trademark of Skype Limit
