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GE Appliances
Water Softening System
Owner’s Manual
GXSF23Z01
PNSF35B
®
GE Answer Center 800.626.2000
Part No. 215C1002P008 Pub. No. 49-50035 7-99 JR
7210795
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Congratulations! Safety Information . . . . . . . . . 3 Specification Guidelines . . . . . . . . . . .4 You are Now Part of the GE Family. Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department. Best of all, you’ll experience these values each time you use the water softening system. That’s important, because yo
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Safety Instructions Operating Instructions Troubleshooting Tips Customer Service IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of electric shock, property damage or personal injury. SAFETY PRECAUTIONS n Check and comply with your state and local n Keep the salt hole cover in place on the softener codes. You must follow these guidelines. unless servicing the unit or refilling with sa
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Specification guidelines. GXSF23Z PNSF35B Rated capacity* (see rating label on softener) Amount of high capacity resin (lbs/cu. ft) 31.2/.6 49.4/.95 Resin tank nominal size (in., dia. x height) 8 x 35 10 x 35 (see rating label on softener) Service flow rate 1 50 100 Water supply maximum hardness (gpg) 3 6 Water supply maximum clear water iron (ppm) 20–125 20–125 Water pressure limits (min-max psi) 120 120 Water temperature maximum (°F.) 3 3 Water supply minimum flow rate (gpm) 1 Maximum hardn
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Safety Instructions Operating Instructions Troubleshooting Tips Customer Service About the water softener system. A video describing important use and care instructions has been included with the product for your use. Soft water Hard water OUT IN Service Salt storage tank (salt When the water softening system is providing soft water, it is called “Service.” During service, hard not shown) water flows from the house main water pipe into the water softening system. Inside the water softening syste
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About the water softener system. SmartWater Softener System UP (+) Display button DOWN (-) TOUCH or button HOLD button RECHARGE TONIGHT SELECT TOUCH or TIME button SELECT RECHARGE NOW HARDNESS HOLD Control Settings Required Upon installation and after an extended power outage. See the Program Memory section. n When the transformer is plugged into the electrical outlet, 12:00 AM is flashing and PRESENT TIME shows in the display area. Program the control as instructed below. If SR- - is flashin
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Set Regeneration (Starting) Time NOTE: RECHARGE TIME and a flashing 2:00 AM NOTE: Each press of the buttons changes the time (factory default) should show in the display. This is by one hour. Holding the buttons in changes the a good time for regeneration to start (over in about time twice each second. PM 2 hours) in most households because water is not Be sure to observe the AM or PM as you RECHARGE TIME in use. HARD WATER is bypassed to house did when setting the time of day. faucets during r
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About the water softener system. Service: Electronic Demand Time Features and Service ERROR CODE DISPLAYED ERR 01 ERR 02 ERR 03 ERR 04 ERR 05 POSSIBLE DEFECT • motor • position • motor • position • control inoperative switch inoperative switch or (PWA) or wiring wiring harness harness • wiring harness • control • control • control or connection (PWA) (PWA) (PWA) to switch • position switch • control (PWA) To remove an error code: (1) Unplug transformer. (2) Correct defect. (3) Plug transfor
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Safety Instructions Operating Instructions Troubleshooting Tips Customer Service Service: Manually Initiated Electronic Diagnostics To enter diagnostics, press and hold the SELECT button until (000 – –) shows in the display. Turbine Switches 1 A The first 3 digits indicate water meter operation as follows: OR n 000 (steady) = soft water not in use…no flow through the meter. —OPEN A NEARBY SOFT WATER FAUCET— Water Switch (B) n 000 to 199 (continual) = repeats display for each gallon of water pass
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About the water softener system. Service: Manually Advanced Regeneration Check This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates and other controller functions. First, make the initial checks and the Manually Initiated Electronic Diagnostics. NOTE: The face plate display must show a steady time (not flashing). Press the TOUCH or HOLD button and hold in for three seconds. RECHARGE NOW begins to 1 flash as the water softening system enter
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Safety Instructions Operating Instructions Troubleshooting Tips Customer Service Cleaning Iron Out of the Water Softening System Your water softening system takes hard minerals (calcium and magnesium) out of the water. Also, it can control some (see Specification guidelines section) “clear water” iron. With clear water iron, water from a faucet is clear when first put into a glass. After 15 to 30 minutes, the water begins to cloud or turn rust-colored. A water softening system WILL NOT remove an
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Care and cleaning of the water softener system. Breaking a Salt Bridge Push tool into salt Sometimes, a hard crust or salt bridge forms in the salt storage area. It is usually caused by bridge to break 1† - 2† high humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water and salt. Then salt will not dissolve in the water to make brine. If the brine tank is full of salt, it is hard to tell if you have a salt bridge. Salt is loose on top, but the bridge is
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Safety Instructions Operating Instructions Troubleshooting Tips Customer Service Before you call for service… Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What To Do Water feels slippery Absence of hard minerals • This is normal. after installation of water softening system Water softening system Water softening system • Does not use much salt to regenerate—very efficient. not using any
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Before you call for service… Problem Possible Causes What To Do No soft water Faucet or fixture where sample • To conserve salt, the installer may have isolated some was taken not plumbed to soft fixtures (outside faucets, toilets, etc.) from soft water. water. NOTE: Be sure sample From the outlet of the water softening system, trace the is from a faucet that does not mix water flow path, in house plumbing. If soft water is not soft and hard water. For example, directed to a faucet or fixtur
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Safety Instructions Operating Instructions Troubleshooting Tips Customer Service Notes 15
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Notes 16 Customer Service Troubleshooting Tips Operating Instructions Safety Instructions
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™ GE Service Protection Plus GE, a name recognized worldwide for quality and dependability, offers you Service ™ Protection Plus —comprehensive protection on all your appliances—No Matter What Brand! Benefits Include: • Backed by GE We’ll Cover Any Appliance. • All brands covered Anywhere. Anytime.* • Unlimited service calls • All parts and labor costs included • No out-of-pocket expenses • No hidden deductibles • One 800 number to call You will be completely satisfied with our service protecti
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Consumer Product Ownership Registration Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer! Follow these three steps to protect your new appliance investment: Complete and mail After mailing Read your Owner’s your Consumer the registration Manual carefully. Product Ownership below, store this It will help you Registration today. document in a safe operate your new Have the peace of place. It contains applia
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Safety Instructions Operating Instructions Troubleshooting Tips Customer Service GE Water Softening System Warranty ® All warranty service provided by our Factory Service Centers, or an authorized Customer Care technician. For service, call 800-GE-CARES. For The Period Of: GE Will Replace: One Year Any part of the Water Softening System which fails due to a defect in materials or workmanship. From the date of the During this full one-year warranty, GE will also provide, free of charge, all labo
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Service Telephone Numbers. ® GE Answer Center 800.626.2000 The GE Answer Center® is open 24 hours a day, 7 days a week. In-Home Repair Service 800-GE-CARES (800-432-2737) Expert GE repair service is only a phone call away. Special Needs Service 800.626.2000 800-TDD-GEAC (800-833-4322) GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility. Service Contracts 800-626-2224 Purchase a GE service contract while your warranty is still in
