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Model WHES40
How to install, operate
and maintain your Demand
Controlled Water Softener
Do not return water softener to store
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
1-866-986-3223
Monday- Friday, 8 AM - 7 PM EST or visit
www.ecodynewatertreatment.com
When you call, please be prepared to provide
the model, date code and serial number of your
product, found on the rating decal, typically
located on the rim be
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TABLE OF CONTENTS Page Specifications & Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Water Softener Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Specifications & Dimensions Model WHES40 Model Code LL40 11,900 @ 2.4 lbs. Rated Softening Capacity (Grains @ Salt Dose) 31,600 @ 9.0 lbs. 40,000 @ 15.5 lbs. Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) 4,958 @ 2.4 lbs. Water Used During Regeneration @ Minimum Salt Dose 3.0 gal. / 1,000 grains Total Water Used Per Regeneration @ Maximum Salt Dose 37.1 gallons Rated Service Flow Rate 8.5 gpm Amount of High Capacity Ion Exchange Resin 1.14 cu. ft. Pressure Drop at Rated Service Flow
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Water Softener Safety Your safety and the safety of others are very important. We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING” These words mean: You can be killed or seriously injured if you don’t immediately follow
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Inspect Shipment The parts required to assemble and install the water Remove and discard (or recycle) all packing materials. softener are included with the unit. Thoroughly check To avoid loss of small parts, we suggest you keep the the water softener for possible shipping damage and small parts in the parts bag until you are ready to use parts loss. Also inspect and note any damage to the them. shipping carton. Packing List Ground Clamp Installation Kit Bypass Valve 20 ft. Drain Hose Clips Ad
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Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installa- All plumbing must be completed in accordance with tion location for the water softener. national, state and local plumbing codes. = Do not locate the water softener where freezing In the state of Massachusetts: The Commonwealth temperatures occur. Do not attempt to treat water of Massachusetts plumbing code 248-CMR shall over 120ºF. Freezing temperatures or hot water be adhe
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Installation Requirements 1/4” NPT VALVE DRAIN REQUIREMENTS Thread Barbs for 3/8” Using the flexible drain hose (included), measure and I.D. Tubing cut to the length needed. Flexible drain hose is not Hose Clamp allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a Drain Hose rigid valve drain run must be used. Purchase a com- pression fitting (1/4 NPT x 1/2 in. minimum tube) and FIG. 5 1/2" tubing from your local hardware store. P
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Installation Instructions TYPICAL INSTALLATION Hard Water Conditioned Ground Ground Water To Outside Clamp Clamp Faucets Pipe Ground Water Softener Clips 1” NPT Sweat Clamp Valve Adaptor (not included) Plug-in Transformer 1” NPT Threaded Adaptor Outlet Clip To O-ring Controller Inlet Valve Drain Elbow Overflow Drain Elbow Lubricated Salt Storage O-ring Tank Overflow Valve Drain Hose* Hose* Single Bypass Valve *Do not connect Secure Valve Drain Hose in place over Floor Drain the water softener va
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Installation Instructions Nozzle Top Cover TURN OFF WATER SUPPLY Venturi Brine Tank Assembly 1. Close the main water supply valve, located near the Overflow well pump or water meter. Elbow Nut - 2. Open all faucets to drain all water from house pipes. Ferrule NOTE: Be sure not to drain water from the water Salt heater, as damage to the water heater ele- Hole ments could result. Cover Brine Tank Overflow Grommet INSTALL THE BRINE TANK OVERFLOW ELBOW 13/16” Hole Brine Tubing Install the brine tank
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Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water sof- Electrical Shock Hazard tener valve inlet side. Install metal ground clamp to metal house NOTE: Inlet and outlet are marked on the water softener water supply pipe before beg
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Installation Instructions TEST FOR LEAKS ADD WATER AND SALT TO THE SALT STOR AGE TANK To prevent air pressure in the water softener and plumbing system, complete the following steps in order: 1. Fully open two or more softened cold water faucets Excessive Weight Hazard close to the water softener, located downstream Use two or more people to move and lift salt from the water softener. bags. 2. Place the bypass valve (single or 3 valve) into the Failure to do so can result in back or other "bypas
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Programming the Water Softener SET SALT LEVEL Display UP button button SET SALT LEVEL TANK PROGRAM LIGHT CHECK PRESSTOSCHEDULE SALT TANK LIGHT HOLDTOSTART LEVEL button RECHARGE RECHARGE button DOWN button PROGRAM button FIG. 15 When the transformer is plugged into the electrical SET WATER HARDNESS NUMBER outlet, a model code and a test number (example: 1. Press the PROGRAM button once again to display J2.0), begin to flash in the faceplate display. Then, a flashing “25” and the word “HARDNESS”.
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Programming the Water Softener KCl should be used in accordance with the following SET RECHARGE (REGENERATION) TIME steps to help give you years of maintenance free 1. Press the PROGRAM button once again to display service. a flashing “2:00AM” and the words “RECHARGE Place only one bag at a time of KCl into your softener TIME”. This is a good time for the recharge to start (the salt storage tank should contain no more than 60 in most households, because water is not in use. pounds of KCl at any
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Customizing Features / Options RECHARGE SET SALT LEVEL The RECHARGE button is used to initiate an immedi- The water softener has a salt monitor indicator light to ate recharge. remind you to add salt to the storage tank. 1. Press and hold the RECHARGE button until the NOTE: You must set salt level each time salt is added words “RECHARGE", “SERVICE" and “FILL" flash to the water softener. in the display. To set this monitor system: 1. Lift the salt hole cover and level the salt in the stor- age t
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Customizing Features / Options POWER OUTAGE MEMORY SALT EFFICIENCY If electrical power to the water softener is lost, “mem- When this feature is ON, the water softener will oper- ory'' built into the timer circuitry will keep all settings ate at salt efficiencies of 4000 grains of hardness per for up to six hours. While the power is out, the dis- pound of salt or higher (May recharge more often play is blank and the water softener will not regener- using smaller salt dosage and less water). Th
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Customizing Features / Options CLEAN / CLEAR WATER IRON REDUCTION MAXIMUM DAYS BETWEEN REGENERA- TIONS This feature is beneficial on water supplies containing ferrous (clear water) iron. The default setting is OFF. The water softener automatically controls regenera- When this feature is set to ON, an additional back- tion frequency. This provides the greatest operating wash and fast rinse cycle will occur first, preceding efficiency and, under most conditions, this feature the normal regenerat
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Routine Maintenance ADDING SALT CLEANING THE NOZZLE & VENTURI Lift the salt hole cover and check the salt storage level A clean nozzle & venturi (See Figure 33) is a necessity frequently. If the water softener uses all the salt before for the water softener to work properly. This small you refill it, you will experience hard water. Until you component creates the suction to move brine from the have established a refilling routine, check the salt brine tank, into the resin tank. If it should
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Troubleshooting 3. Symbols in the display indicate POSITION switch AUTOMATIC ELECTRONIC DIAGNOSTICS operation (See Figure 35). This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic com- ponents and circuits for correct operation. If a mal- function occurs, an error code appears in the display. FIG. 35 Switch is open Switch is closed (Cam not rotating) (Cam rotating) 4. Use the RECHARGE button
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Troubleshooting MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve If the water softener does not draw brine, check for motor, brine tank fill, brine draw, regeneration flow (most likely to least likely): rates, and other controller functions. Always make = Dirty or plugged nozzle and venturi, see the initial checks, and the manual initiated diagnos- "Cleaning the Nozzle and Venturi" section. tics. = Nozzle and venturi not seated on the gasket, or NOTE: The elec
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Softener Exploded View 25 Valve Assembly 40 See Pages 22 & 23 for parts 26 41 27 1 28 122 2 3 6 4 29 7 5 30 32 8 33 31 9 34 8 24 7 35 6 23 5 10 22 21 36 20 37 19 38 18 17 39 11 16 12 15 13 14 20
