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12 Series - 220V 60Hz/230V 50Hz
Ice and Water Dispensers
Order parts online
Installation, Operation and Service Manual
www.follettice.com
C/E12CI400A C/E12CI400A C/E12HI400A
countertop dispenser countertop dispenser with wall mount dispenser (available
™
SensorSAFE actuation with or without drain pan)
(shown with legs accessory)
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • PO Box D, Easton, PA 18044, USA
(610) 252-7301 • Fax (6
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Table of contents Welcome to Follett Corporation 3 Important cautions 3 Specifications 4 Installation 5 Installing countertop dispensers without legs 5 Installing countertop dispenser with legs accessory 6 Installing wall mount dispensers 7 User information 10 Cleaning and sanitizing procedures 10 Dispenser cleaning 10 Icemaker cleaning and sanitizing 11 Start-up following cleaning 12 Service information 13 Wiring diagram – lever model 14 Wiring diagram – SensorSAFE model 15 Icemaker
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Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review the installation portion of this manual before beginning to install the unit. Our installation instructions are designed to help you achieve a trouble-free installation. Should you have any questions or require technical help at any time, please
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Specifications 575mm air exhaust (22.625") Air 826mm intake (32.5") 3/4" FPT drain 3/8" FPT water inlet air intake DRAIN ICE MACHINE MAKE-UP WATER 458mm 407mm (18") power cord 102mm (16") 597mm (4") (23.5") Dispenser front view Dispenser side view Dispenser rear view Electrical 220V 60Hz, 1 phase, 6.5 amps 230V 50Hz, 1 phase, 6.5 amps Furnished with 1.8m (6 ft) power cord Ambient Air temp 38°C/100°F Max. 10°C/50°F Min. (Best performance below 80°F/27°C) Water temp 32°C/90°F Max. 4°C
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Installation procedures Before you begin • All dispensers must be installed level in both directions to ensure proper operation. • Service and ventilation clearances: 6" (153mm) on right side of dispenser, 6" (153mm) at top for ventilation and 12" (305mm) at top recommended for service. • Countertop units installed without legs provide the option of taking utilities out bottom or back of dispenser (on wall mount units and countertop units with legs, utilities exit from back). See counter cu
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Fig. 2 – Bottom exiting utilities Fig. 3 – Rear exiting utilities (countertop units) (countertop units) Pipe plug may be moved to back of unit for alternate drain hook up 19mm (3/4") FPT drain 407mm (16") 298mm (11.7" ) Poly tubing and elbow may be 10mm (3/8") push-in 39mm removed for alternate water inlet water inlet elbow 206mm (1.5") (8.1") hook up by pushing in on the locking collar while pulling out on DRAIN ICE MACHINE MAKE-UP WATER the tubing. 23mm (.9") 10mm (3/8") FPT 19mm (3/4")
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Installing wall mount dispensers Notes: No drain pan is provided since the dispenser is intended to be installed above a sink. (Contact Follett if a drain pan is desired.) SensorSAFE actuation is standard. (Contact Follett if lever actuation is desired. A deeper cabinet will be needed.) Recommended minimum counter depth and mounting height shown on Fig. 7 ensures that ice will drop into sink. See Fig. 6 for model dimensions. The dimensions include the 13mm (.5") mounting bracket supplied with t
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Installing wall mount dispensers Fig. 6 – Wall mounting dimensions outline of dispenser Caution: Do NOT rest dispenser weight on 331mm (13") bottom of support bracket. ! 12mm (.437") 166mm (6.5") 204mm (8") 356mm (14") 178mm (7") Fig. 7 – Wall mount side view 77mm (3") 572mm (22.5") 77mm (3") 36mm 254 mm (10") (1.4") 407mm (16") bottom of dispenser 826mm (32.5") 470mm (18.5") minimum distance to sink front 493mm (19.375") 597mm (23.5") 8
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Fig. 8 – Wall mount unit bottom panel assembly Fig. 9 – Wall mount bottom view nut support bracket bottom panel 19mm (3/4") 10mm (3/8") push-in FPT drain water inlet screw Fig. 10 – Front view of wall mount bracket – utility location Side view of utilities exiting wall 19mm (3/4") water and 10mm (3/8") copper drain tube drain tubing copper water tube support bracket outline of dispenser wall 32mm (1.25") MAX 23mm (0.88") MIN 77mm (3") 77mm 89mm (3") (3.5") bottom of 77mm (3") dispenser 77m
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User information How the dispenser works Follett’s 12 series automatic-load ice and water dispensers are equipped with Follett’s 181kg (400 lb)/day icemaker. In the continuous icemaking process, water freezes to the inside wall of the evaporator. A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an outlet port. The ice is then pushed through a tube to the storage hopper. When the hopper is full, a bin thermostat opens an
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5. Wipe lid, wheel, baffle, inside of storage area and dispense chute with damp cloth wrung out in Solution A. 6. Rinse all above items with damp cloth and wring out in clear water. Note: To avoid possible damage to motor assembly, use a damp cloth only to clean storage hopper. Do not allow water to run through center hole in bottom of hopper. 7. Sanitize all above items with damp cloth wrung out in Solution B. Do not rinse. 8. Pour 284ml (1 cup) household bleach into drain pan, follow
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6. Following manufacturer’s instructions, prepare one gallon (3.8L) of Follett SafeCLEAN Ice Machine Cleaner (one 7 oz packet) or equivalent. Solution temperature must be at least 120° F (48.9° C). Warning: Most ice machine cleaners contain citric or phosphoric acid that can cause skin irritation. Read caution label on product and follow instructions carefully. 7. Plug drain hose, replace drain line in reservoir bracket and pour part of cleaning solution into reservoir, filling
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Service Important preliminary information Follett’s icemaker consists of four distinct functional systems. • Refrigeration system • Water system • Harvesting system • Electrical control system These four systems work together to accomplish the production and harvesting of ice. A problem in any one of these system areas will result in improper operation of the entire ice production cycle. When troubleshooting the icemaker, it is important to analyze the entire system operation to determine whic
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Wiring diagram – lever model 14 How the unit works — lever model The dispense wheel motor is energized through the power, dispense and cover interlock switches. The bin signal circuit is completed through the normally closed contacts of the bin thermostat and the bin signal switch. When ice builds up around the bin thermostat, the contacts open, cutting the bin signal circuit. GRN TO GRN IN WATER SENSOR MAIN FRAME ELEC. BOX GREEN #27 x x GREEN/YELLOW POWER SWITCH WTR PROBE L1 BROWN BLACK #10 I
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Wiring diagram – SensorSAFE model NEUTRAL 15 How the unit works — SensorSAFE model ™ SensorSAFE models provide “touchless” ice and water dispensing. When a container is placed within the actuation zone below the ice or water chute, an invisible, randomly-generated infrared signal is emitted, reflected off the container and detected by the sensor. The sensor then sends a signal to the control board to activate the appropriate components to dispense ice or water. LEDs on the board indicate wh
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RED RED VIOLET VIOLET ORANGE ORANGE BLACK BLUE Icemaker operational and diagnostic sequences The wiring diagrams that follow illustrate the circuitry of Follett icemakers used with 12 series ice dispensers. Both normal operation (Stages 1 – 6) and non-normal diagnostic sequences showing torque-out (Stages 7 – 10) for use in troubleshooting are shown. Circuitry notes • Compressor switch should read closed in ON position. • Bin signal is 16V DC. • Flashing
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RED RED RED RED VIOLET VIOLET VIOLET VIOLET ORANGE ORANGE ORANGE ORANGE BLACK BLUE BLACK BLUE Normal operation – Stage 2 The water sensor verifies water in the float reservoir. The water OK LED (WTR) comes on. At the same time, the gearmotor, compressor and condenser fan motor come on, lighting the drive LED (DR) and compressor LED (C). The gearmotor is started through a current style relay that is pulled in by the initial high current draw of the run winding. The compressor is started with t
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RED RED RED RED VIOLET VIOLET VIOLET VIOLET ORANGE ORANGE ORANGE ORANGE BLACK BLUE BLACK BLUE Normal operation – Stage 4 Once the ice level control opens, the B-E LED goes out. After a 10 second delay the compressor LED (C), compressor and fan motor go off. (Should the ice level control not remain open for 10 seconds, the icemaker will continue to run.) The gearmotor continues to run and the DR LED remains on for 60 seconds. The purpose of this function is to drive the remaining ice out of th
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RED RED RED RED VIOLET VIOLET VIOLET VIOLET ORANGE ORANGE ORANGE ORANGE BLACK BLUE BLACK BLUE Normal operation – Stage 6 When the dwell time of 20 minutes has expired, the B-T LED goes off. The icemaker goes through the normal start-up sequence when the bin level control signals the control board for ice. The WTR LED will remain on as long as the water sensor in the float reservoir senses water. GRND IN ELEC BOX WATER DISPENSER SENSOR GREEN/YELLOW G BROWN L1 L POWER BIN BLUE N T-STAT WHITE L2
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RED RED RED RED VIOLET VIOLET VIOLET VIOLET ORANGE ORANGE ORANGE ORANGE BLACK BLUE BLACK BLUE Diagnostic sequence – Stage 8 If the restart is successful the 20M LED goes off, the 60 minute timer LED (60M) comes on. The 60M LED will remains on for 60 minutes from restart. A lighted 60M LED indicates the icemaker has experienced an over-torque condition. If the icemaker runs without problems for 60 minutes and no additional torque errors occur, the 60M LED goes off and the icemaker continues no
