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®
INSTALLATION INSTRUCTIONS AND USER’S GUIDE
SoundStation IP 3000
Installation
Instructions
and User’s Guide
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Table of Contents Introduction .......................................................................................................... 1 Parts List .............................................................................................................. 1 Installing SoundStation IP 3000 ............................................................ 2 Preparing for Installation ...................................................................................... 2 Installing and Connecti
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Web Interface ...................................................................................................... 9 Accessing the Web Interface and Viewing System Information .......................... 9 Phone Book ....................................................................................................... 10 Opening a Phone Book Entry ...................................................................... 10 Finding a Phone Book Entry .......................................
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Introduction Thank you for selecting the Polycom Phone Book for convenient storage SoundStation IP 3000, a next-generation and dialing of up to 20 numbers solution that uses Voice over Internet Web and phone-based options for Protocol (VoIP) to facilitate your business Phone Book entries and system settings. calls, whether on the desktop or in In this User’s Guide, you’ll find everything small- to medium-sized conference rooms. you need to set up the SoundStation Your SoundStation IP’s
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Installing SoundStation IP 3000 Preparing for Installation If you are installing the SoundStation IP yourself, first: Caution: Be sure to read the Release Notes (online at www.polycom.com) Verify that your system administrator and both the Parts List and the Safety has prepared the network and IP telephony infrastructure for the Notices sections in this guide before SoundStation IP 3000. you set up and use this product. Installing and Connecting to the Network To install the SoundStation
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Z S r O I C F V L Y e R H E B For Best Performance Your SoundStation IP performs optimally Seat all conference participants when you follow these guidelines: the same distance from the SoundStation IP 3000. Position the SoundStation IP 3000 in the center of a conference table or desk. Speak at normal conversation levels, and direct your voice toward the Do not shuffle papers near the SoundStation IP 3000. SoundStation IP 3000. Do not move the SoundStation IP 3000 while on a call. Fea
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Using the SoundStation IP 3000 Placing a Call 1 Press the Phone key and listen for 2 Enter the number (or IP address) a dial tone. (Your call status LED’s of the party you would like to call. light green.) 3 Press the Dial soft key. Answering a Call Your call status LED’s will blink green as The call is listed with any the incoming call rings. Press the Phone other ongoing calls that key or the Answer soft key. may be displayed. Phone Key Ending a Call Press the Phone key or the End Call
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Redialing a Call To dial the last number called, Redial press the Redial key. Redial Key Transferring a Call Depending on the IP Telephony system you 2 Dial the number to which you want are using with the SoundStation IP 3000, to transfer the call. you may or may not have Call Transfer 3 When you hear ringing, press capability. If it is available, the Transfer soft key again. 1 While on a call, press the Transfer To cancel the transfer (e.g., if the soft key. This places the call on hold.
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Adding a New Phone Book Entry To delete the previous character, Tip: If you prefer your computer use the < soft key. keyboard for entering contacts into the Phone Book, see “Adding a New 3 Press the Up or Down scroll key Phone Book Entry” in the “Web to move among the Last, First, and Interface” section, (page 8). Number fields, and continue entering data. (To successfully create a new 1 From within the Phone Book, entry, you must enter some data into press the New Entry soft ke
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Leaving the Phone Book To return to the resting display, press the Exit key. (Or, to access the menu where you can select another area, press the Menu key.) Settings Entering the Settings Area 1 Press the Menu key. 3 Press the Select key. 2 Press the Up or Down scroll key to highlight Settings. Adjusting the LCD Contrast 1 From within the Settings area, press 2 To adjust the LCD’s contrast, the Up or Down scroll key to highlight press the or + soft key. - Contrast. Viewing the Language Set
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Changing the Date Format 1 From within the Settings area, 2 To display the date in a month-day-year press the Up or Down scroll key or day-month-year format, press the to highlight Date Format. corresponding MM/DD/YY or DD/MM/YY soft key. Leaving the Settings Area To return to the resting display, press the Exit key. (Or, press the Menu key to access the menu for selecting another area.) 8 SoundStation IP 3000 Installation Instructions and User’s Guide
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Web Interface You can use the SoundStation IP 3000’s Below is the users’ version of the Web Web Interface as an alternate way to add Interface. (Administrators, please note or edit content in the Phone Book, and that your password-protected version is to control your phone settings. You can different. See the SoundStation IP 3000 also view system information, and test the Administration Guide for details.) network. Browser Menu Toolbar Banner: SoundStationIP Software version Protocol type I
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Phone Book Opening the Phone Book Adding a Phone Book Entry Click Phone Book in the 1 On the Phone Book page, click Add. Navigation panel. 2 Enter the last name, first name, and To find entries beginning with a phone number. (To successfully create particular letter, click one of the a new entry, you must enter some letter combinations. For example, data into at least the Last name to view entries with last names that and Number fields.) begin with the letter “D,” click DEF. Repeat these
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Sounds Opening the Sounds Page Selecting a Dial Tone 1 On the Sounds page, select one Click Sounds in the of the dial tone sounds shown Navigation panel. on the pulldown menu. 2 Click Set Dial Tone, or the new Selecting a Ringer Sound, selection will not be saved when or Turning the Ringer Off you leave the page. 1 On the Sounds page, select one of the 3 If you wish to hear the sound you ringer sounds shown on the pulldown selected, after you have clicked menu. Or, if you would prefer
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Diagnostics Opening the Diagnostics Page Accessing Online Help Information About the Diagnostics Panel Click Diagnostics in the Click i. Navigation panel. Testing Network Connectivity By Pinging Another Device 1 On the Diagnostics page, enter the IP address of the device that you want to ping. 2 Click Ping. If you can communicate with the device, you will receive a response back from it. Troubleshooting No Dial Tone Flickering LCD Check that all connections are If your screen appe
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Safety and Compliance Part 15 Rules Modifications This device complies with part 15 of the In accordance with part 15 of the FCC FCC Rules. Operation is subject to the rules, the user is cautioned that any following two conditions: changes or modifications not expressly approved by Polycom Inc. could void the (1) This device may not cause harmful user’s authority to operate the equipment. interference, and (2) This device must accept any Installation Instructions interference received, inc
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Polycom Limited Warranty and Limitation Liability LIMITED WARRANTY. Polycom may be new or reconditioned. Polycom warrants to the end user (“Customer”) that warrants any replaced or repaired product this product will be free from defects in or part for ninety (90) days from shipment, workmanship and materials, under normal or the remainder of the initial warranty use and service, for one year from the date period, whichever is longer. of purchase from Polycom or its authorized Products retur
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Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product. Limitations of Liability LIMITATION OF LIABILITY. TO THE MAINTENANCE, USE, PERFORMANCE, FULL EXTENT ALLOWED BY LAW, FAILURE, OR INTERRUPTION OF ITS POLYCOM EXCLUDES FOR ITSELF AND PRODUCTS, EVEN IF POLYCOM OR ITS SUPPLIERS ANY LIABILITY, ITS AUTHORIZED RESELLER HAS BEEN WHETHER BASED IN CONTRACT OR ADVISED OF THE POSSIBILITY OF TORT (INCLUDING NEGLIGENCE
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Technical Support in the United States Internet http://www.polycom.com/support Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ® ® Polycom , SoundStation , and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. ©2001 Polycom, Inc. All Rights Reserved. 1725 06995 001 REV A