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‘ez Phone’
Installation and User Guide
Model: LDK system
Issue 1.0A
2004.09.03
LG Electronics Inc
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‘ez Phone’ Issue 1.0A REVISION HISTORY ISSUE DATE Description 1.0A 2003.04.18 - General Description - Fixed miss spelling. - Removed the cartoon - Transfer with address book window. - Hardware Requirement - Add short key without pressing ctrl key ( Transfer, Edit and so on) - Transfer by name - Modified Normal popup window. - Add short key without pressing ctrl key ( Transfer, Edit and so on) - Transfer by n
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‘ez Phone’ Issue 1.0A ‘EZ PHONE’ ........................................................................................................................................1 GENERAL DESCRIPTION.................................................................................................................6 1. INTRODUCING EZ PHONE (LDK SYSTEM) ............................................................................6 1.1. Overvi
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‘ez Phone’ Issue 1.0A 1.9 Log – View........................................................................................................................................... 49 1.10 Favorite (Schedule Dial Window) ..................................................................................................... 50 2. ETC WINDOW .................................................................................................
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‘ez Phone’ Issue 1.0A 1.4 Vimb and Msg wait Notification ....................................................................................................... 69 1.5 My station program( in menu) .......................................................................................................... 70 1.6 Auto ACNR(Schedule Dial Window)..........................................................................................
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‘ez Phone’ Issue 1.0A GENERAL DESCRIPTION 1. Introducing ez Phone (LDK SYSTEM) 1.1. Overview Welcome to LDK- ‘ez Phone’ for Windows Computer Telephony Integration (CTI). Computer Telephony adds computer intelligence to the making and receiving of telephone calls. With Computer Telephony, user can use computers to take advantage of a wide range of sophisticated communication features and services over a telephone line. LDK-
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‘ez Phone’ Issue 1.0A There are two types of ez Phone version. One is an entry; the other is a deluxe. Please refer to the below table for each version’s function. Delux Entry Local DB, Capacity Limit DB Conversion Basic DKTU feature SMS to Keyset and Mobile Individual DB All Entry features Screen Pop w/local DB DB Conversion : Call Log : Max 20 MS Outlook/Access, Goldmine Received, Miss
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‘ez Phone’ Issue 1.0A 2. Hardware / Software Requirement 2.1. Hardware Requirement 1) Key System: LDK SYSTEM Normal Key set.(DKTU), SLT, DECT(over GDC-345H) 2) Normal Requirement Your PC should be at least meet the following requirements Operating System: Win 98, Windows NT, Window 2000 Win Me, Window XP home, pro. Recommend Processor: Pentium III 300 MHz Recommend RAM: 128 MB Available Hard Space: 20
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‘ez Phone’ Issue 1.0A 2.3. Connections 1st Party (For LDK 24 Only) - NeXer The following Figure 1 describes the Interface Block Diagram of LDK 24 Main System Unit. LDK 24 PC ez Phone KSU TAPI TSP LAN [Figure 1] LDK – ‘ez Phone’ System Block Diagram (1st Party) 1st Party (LDK 100,300,600 Only) The following Figure 2 describes the Interface Block Diagram of LDK-300 Main System Unit, DTIB
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‘ez Phone’ Issue 1.0A 3rd Party (LDK 100,300,600 Only) The following Figure 3 describes the Interface Block Diagram of LDK-300 Main System Unit, DTIB, Normal Keyset, CTI Server, and PC. Telephone LDK PC line D KSU LG T Keyset ez Phone I CTI Server Call B TAPI TSP LAN [Figure 3] LDK - – ‘ez Phone’ System Block Diagram (3rd Party) CTI Server should set each user for ez Phone line assignmen
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‘ez Phone’ Issue 1.0A Installing1 (LDK TSP) You must Setup TSP File First. 1st Party You should install LDK TSP to your computer. 3rd Party You should install LDK TSP to CTI server pc. If you setup TSP, the following wizard is appeared. 11
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‘ez Phone’ Issue 1.0A If you want to install the TSP, Click [Yes]. If you click [No], Setup is canceled. If you click [Yes], setup is complete. Click [OK], you will see the next dialog. . Then, Click My Location and press [Edit] button. Then, you will see the below Dialog. This is very important to make Co line call with ‘ez Phone’ or other Client. 12
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‘ez Phone’ Issue 1.0A Input one digit, [LOOP] number. EX) In KOREA, Loop Number is ‘9’ st rd Loop Code should be set in your desktop PC for making external call)- Both of 1 and 3 party LDK SYSTEM adds this number when make Co line Call. EX) A number which is saved in your address book or any other number is over than 6 char, ‘ez Phone’ thinks the number is for Co line call number. So, adds this number in front of th
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‘ez Phone’ Issue 1.0A Click [Advanced] tab. After selecting [Telephony Service Provider for LDK], click [Configure…] ** Important Note 1) LDK TSP Install guide should be referred when you install TSP on your PC 14
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‘ez Phone’ Issue 1.0A In this dialog, you should set In above dialog, select LDK system(LDK SYSTEM), service mode(1st, 3rd). IP Address is the IP of LDK SYSTEM After setting, click [Apply] or [OK] button. Setup is complete. Once more, after changing some value, you should restart computer 15
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‘ez Phone’ Issue 1.0A Installing2 (DAO) Remark: DAO Set up program should be run by user If you meet the error message “Internal application error” when you start ez Phone, install ‘Dao35Redist.exe’. “Dao35Redist.exe” installation file is existed in ez Phone installation folder. Do not cancel this procedure. This DAO is for ez Phone database control. Notes: ez Phone Phase II (2.0A_)is always installed with follow windows
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‘ez Phone’ Issue 1.0A 17
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‘ez Phone’ Issue 1.0A 18
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‘ez Phone’ Issue 1.0A 19
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‘ez Phone’ Issue 1.0A Starting ‘ez Phone’ Installation. In above dialog, select ‘ez Phone’ Type(Entry or Deluxe) For Entry ( Basic Call Control, Own Address Book) For Deluxe ( All Entry’s Feature and Email, Outlook Contacts, Gold Mine, ACT DB , Filtering and so on. * For more detail function, please refer to Table 1. 20
