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HANDSFREE HEADSET
DISPLAY TELEPHONE
MODEL IQ560E
OPERATING INSTRUCTIONS
33
IQ560E MANUAL ON-LINE VERSION_070518.p65 33 2007/5/18, ¤W¤È 09:56
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CONTENTS 1. FEATURES ....................................................................... 4 2. GENERAL CONTROLS AND INDICATORS .................... 6 RINGER/MESSAGE WAITING INDICATOR ............................................................................................ 7 RINGER HI/LO/OFF SWITCH .................................................................................................................. 7 RINGER PITCH CONTROL .........................................................
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5. ADVANCED NETWORK OPERATION ........................... 18 PAUSE FUNCTION WHEN DIALING .....................................................................................................18 HOLDING AND TRANSFERRING CALLS ............................................................................................. 18 USING THE MEMORIES ........................................................................................................................ 18 6. MEMORY FEATURE OPERATION.........
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1. FEATURES • 6 YEAR WARRANTY – parts and labour • Tone dialing • Handsfree Speaker phone • Headset function • Large 16 digit LCD display • User programmable 12 hour real-time clock display • “Timer” Function provided for call duration indication • Total 20 Non-Volatile memories (battery free permanent storage) • 10 one touch memories • 5 one/two touch memory with memory protection switch • Store Key • Flash, Pause, and can be stored • Super bright LED ringer lamp allows visual ringing indicat
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• Handsfree and Headset Microphone sensitivity Adjustments • Mid-call mode support (change between Headset, Handsfree and Handset during a call in any order) • Trainee/Supervisor Mode allows both a Handset user and a Headset user to be online simultaneously without the need for a Headset training cord or adaptor • “Silent Ringing” feature for Headset users allows the ringing to be heard in the Headset only (keeps call center noise levels down by eliminating the sound of ringing during incoming c
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2. GENERAL CONTROLS AND INDICATORS FIGURE 1A: TOP VIEW FIGURE 1B: BOTTOM VIEW 6 IQ560E MANUAL ON-LINE VERSION_070518.p65 6 2007/5/18, ¤W¤È 09:56
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RINGER/MESSAGE WAITING INDICATOR There are two different functions: Ring Indicator: Flashes when the telephone rings with an incoming call. Message-Waiting Indicator: Illuminates when a message is waiting in your voicemail system (depends on system compatibility). The built-in Message Waiting option suits any neon (minimum 80 VDC) type message waiting system and also the telephone has Ericsson BP250 Message Waiting built-in (other system types are optional extras). RINGER HI/LO/OFF SWITCH The th
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EARPIECE VOLUME SLIDER Used to adjust the hearing level of the HANDSET and HEADSET. Set to midway for normal listening level. Adjustment during a conversation will not be detected by the other party. HANDSFREE VOLUME SLIDER Used to adjust the volume of sound from the speaker when in Handsfree mode. RECALL KEY For use with PABX systems to invoke special PABX facilities such as call-hold or call- transfer which may be available in your PABX. It is sometimes referred to as the “Flash” button or “F
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SET KEY Used to set the clock. HOUR KEY Used to set the clock hour. MINUTE KEY Used to set the clock minutes. BACK SPACE ( ) KEY Allows editing of telephone number in store operation CALL TIMER When a call is in progress, the word “TIMER” on the display. When the call is terminated, the call duration will be automatically displayed for 6 seconds. MUTE KEY AND INDICATOR When pressed, it cuts off transmission from the Handset, Headset and Handsfree microphones to allow users privacy. The red ligh
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EXAMPLE: TO REDIAL LAST NUMBER 1. Lift HANDSET, or press HANDSFREE or HEADSET, 2. Press REDIAL (telephone redials last number). EXAMPLE: DIRECT REDIAL OF LAST NUMBER 1. Lift HANDSET, or press HANDSFREE or HEADSET, 2. Dial a number, but find it engaged, 3. Press REDIAL; the telephone will automatically clear and re-connect the line. The number will then be re-dialled. PAUSE FUNCTION The Pause command may be needed if your phone is connected to certain types of PABX or to any network where a two
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When dialed, this stored number will PAUSE at the appropriate place in the dialing sequence. HEADSET KEY AND INDICATOR When the HEADSET KEY is pressed a red indicator will glow to show that the HEADSET mode is activated. HANDSFREE KEY AND INDICATOR When the HANDSFREE KEY is pressed a red indicator will glow to show that the HANDSFREE mode is activated. DATA PORT AND SWITCH The data port provides access to the telephone line for computers (with a modem), answering machines and cordless phones. Th
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3. HANDSFREE OPERATION HANDSFREE MICROPHONE Located at the front of the phone (Figure 1A), its function is to reproduce your voice as you speak to the other party while your telephone is in HANDSFREE mode. Positioning of the telephone, and therefore the MICROPHONE, is important to ensure the best reproduction of your voice. USING THE HANDSFREE KEY To commence a HANDSFREE call press the HANDSFREE KEY ; the telephone will activate the line, the SPEAKER, and the HANDSFREE MICROPHONE, and the INDICA
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Outgoing calls using HANDSFREE (manual or memory dialing): 1. Press HANDSFREE 2. Dial required number on ALPHA-NUMERIC KEYPAD or press desired MEMORY Key 3. Speak as required. HINTS FOR HANDSFREE OPERATION As a courtesy, tell the other party that you are using the handsfree function. He/She may or may not want people other than you to hear the conversation. A quiet environment ensures best handsfree performance. When HANDSFREE is used in a noisy room or near a noise generating device ( for exam
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4. HEADSET OPERATION The IQ560E can be configured to suit many different headsets - please consult the INSTALLATION section for details to get the best performance from your headset. CLARIA “ALERT” FEATURE The IQ560E is designed to support the “Alert” feature available on the Claria headset. When pressing the HEADSET key on the telephone, the “Alert” indicator on the Claria headset will illuminate, signifying that the user is on a call. This feature can be used effectively in call center applic
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TRAINING MODE Allows a supervisor to monitor a trainee during a call. 1. During a trainee’s call the supervisor may lift the HANDSET (HEADSET indicator will turn off) 2. Quickly press the HEADSET key and the HEADSET indicator will illuminate again 3. The trainee may continue the conversation with the supervisor only listening to its progress. SUPERVISOR MODE Allows a supervisor to “take over” a call between a trainee and another party. 1. During a call, the supervisor may lift the HANDSET to con
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QUICK START-UP GUIDE MODEL IQ560E FEATURES See overleaf for more details CALL TIMER When a call is in progress, the word “TIMER” appears STORE Button on the display. When the call is terminated, the call Use to store memories. Any memory can store 24 digits with any combination of duration will be automatically displayed for 6 seconds. numeric entries plus PAUSE, , and Recall (Flash) commands. 16 digit LCD Display Displays Clock, Call Timer and number dialed. PAUSE Key Pause may be
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5. ADVANCED NETWORK OPERATION Where this telephone is used on an intelligent network such as Easycall, Customnet, Centel, a PABX or other network the following information may be useful. PAUSE FUNCTION WHEN DIALING Depending on your telephone system, this may or may not be required. If in doubt, check with your system supplier or Interquartz dealer, as failure to observe your system’s requirements may lead to difficulty in making outgoing external calls. If you have determined that a pause is re
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6. MEMORY FEATURE OPERATION The telephone has 20 memories in total, distributed over 15 keys, to provide easy dialing of often-used numbers. The upper row of 5 memory keys has both one and two touch memories, and the lower rows of 10 memory keys each have a one touch memory (see Figure 5). NON-VOLATILE MEMORIES (BATTERY FREE PERMANENT STORAGE) Each memory can store 24 digits with any combination of numeric entries, PAUSE , , and Recall commands. Batteries are not required to back up the memori
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Dialing a number: 1. Lift HANDSET or press HANDSFREE or HEADSET, 2. Press desired memory key. CASCADE DIALING The contents of any memory can be “cascaded” or added together with additional manual dialing or other memories. MEMORY LOCK The upper row of memory keys can be programmed and, if required, they can be locked to prevent them being overwritten. The memory protect switch is located underneath the lower memory number card (see Figure 3), and protects the upper row of five memory button only
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7. INSTALLATION UNPACKING The carton contains the following: • Telephone body and handpiece. • Coiled handset cord and line cord. • User Manual or Quick Start-up Gudie. GENERAL SETTING-UP 1. Fit the COILED CORD to the appropriate sockets in the HANDSET and the telephone base – please do not connect it to the HEADSET socket located on the side. 2. Fit the LINE CORD to the rear socket and to your telephone network outlet. 3. Set the Ringer Volume and the Ringer Pitch controls. 4. See following sec
