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®
PARTNER
Advanced Communications System
Quick Reference Guide
518-456-804
Comcode 700217243
Issue 3
March 2002
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Copyright 2002 Document 518-456-804 Avaya Inc. Comcode 700217243 All Rights Reserved Issue 3 Printed in USA March 2002 Notice Every effort was made to ensure that the information in this book was complete and accu- rate at the time of printing. However, information is subject to change. Federal Communications Commission Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro
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Trademarks PARTNER, PARTNER Messaging, PARTNER MAIL VS, PARTNER MAIL, MLS-34D, MLS-18D, MLS-12D, MLS-12, MLS-6, MDC 9000, MDW 9000, MDW 9010, MDW 9030P, and SYSTIMAX are registered trademarks of Avaya Inc. in the U.S. and other countries. Ordering Information Call: Avaya Publications Center Voice 1 800 457-1235 International Voice 410 568-3680 Fax 1 800 457-1764 International Fax 410 891-0207 Write: GlobalWare Solutions 200 Ward Hill Avenue Haverhill, MA 01835 USA Attn: Avaya Account Manager O
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0 Important Safety Instructions The following list provides basic safety precautions that should always be followed when using your telephone equipment. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug all telephone connections before cleaning. DO NOT use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. This product should be serviced by (or taken to) a qualified repair center when ser- vice or repair work i
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We'd like your opinion . . . We welcome your feedback on this document. Your comments can be of great value in helping us improve our documentation. ® PARTNER Advanced Communications System Quick Reference Issue 3, March 2002 518-456-804, Comcode 700217243 1. Please rate the effectiveness of this document in the following areas: ExcellentGood Fair Poor Ease of Finding Information ...... Clarity...... Completeness ...... Accuracy ...... Organization...... Appearance ...... Examples .....
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Contents 1 Getting Acquainted Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 Installing Your System Overview. . . . . . . .
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Table of Contents Quick Reference Guide 5 Programming Telephone Features Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Automatic Line Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Extension Name Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Line Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 6 Main
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1 Getting Acquainted Welcome ® This quick reference is designed to help you program the PARTNER Advanced Communications System (ACS). It provides procedures for customizing your system after it is initially installed and for programming everyday tasks you perform in order to manage your system. Prior to using this guide, you should become familiar with the PARTNER Advanced Communications System Installation, Programming, and Use guide, which describes the system in detail and provides proce
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Conf Conf Transfr Conf Transfr Transfr Hold Conf Transfr Ho d H l Hold l o d Mic HFAI Spkr Mic HFAI H M FiA cI H M FiA cI PQRS 7 P7 QRS P7 QRS Feature Spkr Spkr Spkr Feature Feature Feature PQRS 7 Message Message Message Message ABC DEF 1 2 3 G 4HI J 5 KL MNO 6 T 8 UV W 9 XYZ ABC DEF 1 2 3 GHI JKL MNO 4 5 6 TUV WXYZ 8 9 ABC DEF 1 2 3 1 A 2 BC DEF 3 G 4HI 5 JKL M 6NO TUV WXYZ 8 9 * * GHI JKL MNO 4 5 6 * 0 # 0 # 0 # TUV 8 9 WXYZ * 0 # Intercom Intercom Ext. Intercom Intercom Ext. Intercom Intercom
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Quick Reference Guide 1 Getting Acquainted System Capacity The PARTNER ACS release you have, the carrier you use, and the combination of modules installed, determine the number of available lines and extensions: PARTNER ACS Release 1.0 and 1.1 systems allow up to 15 lines and up to 32 extensions; however, these maximums cannot be achieved simultaneously. PARTNER ACS Release 2.0 or 3.0 systems allow up to 19 lines and up to 40 extensions; however, these maximums cannot be achieved simu
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1 Getting Acquainted Quick Reference Guide System Components System Description Components Processor Provides the software intelligence that controls the system’s Module features. It has jacks for three outside lines and eight enhanced tip/ring extensions. The processor also has two PCMCIA slots for ASA/DXD, PARTNER Voice Mail Release 3.0, or Remote Administration cards. The module has a grounding screw and jacks for the following: Music-On-Hold audio source Loudspeaker paging system
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Quick Reference Guide 1 Getting Acquainted Auxiliary Equipment The following table provides a list of other equipment that is available for use with the system. See the PARTNER Advanced Communications System Installation, Programming, and Use guide for more details. Voice Messaging Systems Fax Machines Answering Machine Credit Card Scanners Modems Contact Closure Adjunct Doorphones Loudspeaker Paging System Music-On-Hold Systems Extra Alerts Speakerphones Headsets Sp
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1 Getting Acquainted Quick Reference Guide 6 System Components
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2 Installing Your System Overview This chapter explains how to install the PARTNER Advanced Communications System (ACS) Releases 5.0 or earlier. The information applies to all releases unless otherwise specified. The installation of the PARTNER ACS involves the following: Evaluating the environmental requirements Installing the control unit Connecting lines and extensions Installing the cover (Release 3.0 and earlier systems) Installing telephones Connecting auxiliary equipment If
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2 Installing Your System Quick Reference Guide Evaluating the Environment Before you begin the physical installation of the system, you must check that all environmental factors are within the acceptable ranges. See the PARTNER Advanced Communications System Installation, Programming, and Use guide for more details. Installing the Control Unit The stand-alone processor module or a carrier and its modules are referred to as the control unit. The control unit must always be wall-mounted. WAR
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Quick Reference Guide 2 Installing Your System Follow these steps to wall-mount the module(s): 1 Using the enclosed template, mark the screw locations on the wall. 2 Hold the processor module against the wall with the line and extension jacks facing left. Leave at least 1 foot (0.3 meters) clearance at the top, front, and right side, and at least 2 feet (0.6 meter) at the bottom and left side. 3 Insert a #8 sheet metal screw into the screw hole at the top of the processor module. 4 If you
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2 Installing Your System Quick Reference Guide Wall-Mounting a 5-Slot Carrier and Modules Install the 5-slot carrier within 5 feet (1.5 meters) of a properly grounded wall outlet (not controlled by a switch) and the network interface jacks. When you mount the carrier on the wall, leave at least 1 foot (0.3 meter) of clearance at the top and sides and 2 feet (0.6 meter) at the front and bottom to ensure proper ventilation. The location of each module within the carrier is important; place
