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Owner’s Manual
NetCommander IP
Cat5 Multi-User KVM Switch
Models: B072-016-IP2, B072-016-IP4, B072-032-IP2, B072-032-IP4
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Copyright © 2013 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
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Table of Contents Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 . Conducting a R . emote Session . . . . . . . . . . . 34 . 3 .1 Starting a Remote Session . . . . . . . . . . . . . . . . . . . 34 . 1 . Product Overview . . . . . . . . . . . . . . . . . . . . . 3 . 3 .2 Remote Session Toolbar . . . . . . . . . . . . . . . . . . . . . 35 . 1 .1 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . 3 . 3.2.1 Pin Toolbar .................................
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Legal Notice This manual and the software described in it are furnished under license, and may be used or copied only in accordance with the terms of such license. The content of this manual is provided for informational use only, and is subject to change without notice. It should not in and of itself be construed as a commitment by Tripp Lite, which assumes no responsibility of liability for any errors or inaccuracies that may appear in this book. The software that accompanies this manual is
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1 . Product Overview 1 .2 Terminology The following table describes terms used in this guide. Term Definition Target Server The computer/server that is connected directly to the KVM, and which is accessed via the local console or by a Client Computer running a remote session. Client Computer A computer running a remote session, which is used to access computer/servers or devices connected to the KVM. Remote Session The process of remotely accessing the KVM via Client Computer, and controlling T
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1 . Product Overview • If an extension cord is used with this device, make sure that the total ampere rating of all products used on the cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. • T o help protect your system from sudden transient increases and decreases in electrical power , it is recommended that you plug your devices into a Tripp Lite surge suppressor, line conditioner, or unint
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1 . Product Overview The NetCommander IP back panel is illustrated in the figure below. Note: The figure below shows the back panel for a B072-032-IP2 and B072-032-IP4, but the back panel will be functionally the same for all models, with the only difference being the number of server ports. 3 4 5 7 1 2 6 Element Functionality The KVM features dual-power supplies, so that if power to one fails, the other takes over. The power cords Power Outlets 1 included with the KVM connect to the unit here
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1 . Product Overview 1 .9 Connecting the System The figure below illustrates the NetCommander IP system overview. Note: The figure below shows a B072-032-IP4 4-User installation. Set up is the same for all models, with the only difference being the number of simultaneous users supported, and the number of ports. 1. Make sure that power to all the devices you will be connecting has been turned off. 2. Connect a VGA cable from the monitor to the HD15 (VGA) port on the back of the KVM. 3. Connec
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1 . Product Overview To set the IPv4 address via the local console OSD: 1. From the local console, press the left [Shift] key twice to open the OSD. 2. Press the [F2] key to open the Settings menu. 3. In the Settings menu, press the [Tab] key until the DHCP field is highlighted. Press the [Spacebar] key to toggle the DHCP field from Enabled to Disabled. 4. Pressing the [Tab] key to navigate to the additional fields, type in the desired IP Address, Subnet Mask, Gateway, and DNS Server Addres
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1 . Product Overview To set the IP address via the Web Configuration Interface: Note: • Before logging on the first time, verify that you have the latest Java installed on your computer (Java 1.6 or higher is required). If not, you can download and install Java from http://www.java.com/en/download/index.jsp. • Only SSL connections are allowed, so you must start the IP address with HTTPS, not HTTP. 1. Open your web browser (see the Client Computer Compatibility section of this manual for brows
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1 . Product Overview 6. Click on the Configuration icon at the top of the screen to pull up the KVM’s Configuration screen. It opens with the Device tab displayed. 7. There are two LAN sections in the Device tab, one for IPv4 and one for IPv6. For IPv4, you have the options of automatically assigning an address via DHCP server (default) and manually assigning an address. F or IPv6, you have the options of automatically assigning an address via DHCP server (default), automatically assigning a
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2 . Web Configuration Interface The NetCommander IP can be accessed in two ways; locally via the local console OSD, or remotely via the W eb Configuration Interface. This section of the manual details the Web Configuration Interface, which can be used to access the computer/servers and other devices connected to the KVM, as well as to configure the KVM’s settings and accounts. 2 .1 Logging Into the Web Configuration Interface Note: • Before logging on the first time, verify that you have the
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2 . Web Configuration Interface 2 .2 Web Configuration Interface Layout The Web Configuration Interface contains the following main elements: 1 2 3 4 Element Description The Header Bar is at the very top of the screen, and displays the following: Header Bar 1 XA general Window Icon, which you can double-click on to close the Web Configuration Interface screen, or click once on to open a menu with options for restoring, moving, sizing, minimizing, maximizing, or closing the scre
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2 . Web Configuration Interface 2 .3 My Targets Section The My Targets section of the Web Configuration Interface is the first page that is displayed upon logging into the KVM remotely. This section is where users remotely access the connected computers/servers and serial devices. When accessing the My Targets section, only the connected computers/servers and devices that the logged-in account has access to are displayed in the Data Pane. For administrators, a graphic of the KVM’s back
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2 . Web Configuration Interface The following table describes the columns found in the My Targets section Data Pane. Server Name The Server Name column displays all of the Target Servers and Serial devices that are accessible to the logged in account. The Server Name for each port can be changed in the Configuration section of the Web Configuration Interface (see the Switch Configuration section of this manual for details). Double-click on a Target Server to initiate a remote session (See the
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2 . Web Configuration Interface 2 .4 .1 Firmware Upgrade To perform a firmware upgrade, follow these steps: Note: Depending on the type of firmware upgrade, the following settings may be erased: User settings, KVM switch settings, mouse and video adjustments, and RS232 settings. The network settings remain intact. For more information, refer to the firmware release notes. 1. Download the firmware upgrade file from www.tripplite.com/support. 2. Save the firmware upgrade file on the Client Comput
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2 . Web Configuration Interface In addition to the KVM firmware, you can upgrade the SIU firmware to take advantage of new features. 1. Download the firmware upgrade file from www.tripplite.com/support. 2. Save the firmware upgrade file on the Client Computer. 3. Login to the Web Configuration Interface and navigate to the Configuration section. In the Configuration section’s toolbar , click on the icon. The RoCs Upgrade page appears. 4. Select the checkboxes of the Target Servers ports that
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2 . Web Configuration Interface 2 .4 .2 Backup/Restore Using the Backup/Restore function in the Configuration sections toolbar, you can back up all configuration data and restore it at a later date. To back up data: 1. In the toolbar, click on icon. The Backup/Restore Data page appears. 2. In the Backup to file field, click the Browse button to open up the Enter file name to backup to screen. 3. Navigate to the location on your computer where you want to save the backup file, and then give it
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2 . Web Configuration Interface To restore data: 1. In the toolbar, click on icon. The Backup/Restore Data page appears. 2. Click the Browse button next to the Restore data from file field, and then navigate to and select the KVM backup. 3. Click the Restore button to restore the KVM configuration. 4. When complete, click the OK button to exit the Web Configuration Interface and perform a KVM reboot. 2 .4 .3 SSL Certificate Y ou can install an S SL Certificate to ensure secure transactions bet
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2 . Web Configuration Interface 6. When the SSL certificate has been installed, a prompt appears to let you know the installation was successful, and that the KVM will be rebooted. Click the OK button to exit the Web Configuration Interface and reboot the KVM. 2 .4 .4 Device The Device tab in the Configuration section allows administrators to configure the KVM’s Device ID, LAN, and SNMP settings. The settings in this page are described in the following section. Configuring the Device ID settin
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2 . Web Configuration Interface Configuring the SNMP settings: This section of the Device tab allows you to configure the KVM so that notifications can be sent to a SNMP server when a LAN port or power socket fails. Upon receiving notification of the failure, LAN or power redundancy are enabled. Note: If both LANs or power sockets fail, a message cannot be sent to the SNMP server. • Trap Recipient Address – The Trap Recipient Address section provides three types of addresses that you can ente