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Sun Enterprise 220R Server
Service Manual
901 San Antonio Road
Palo Alto, , CA 94303-4900
USA 650 960-1300 Fax 650 969-9131
Part Number 806-1081-11
January 2000, Revision A
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Copyright Copyright 1999 Sun Microsystems, Inc. 901 San Antonio Road, Palo Alto, California 94303-4900 U.S.A. All rights reserved. This product or document is protected by copyright and distributed under licenses restricting its use, copying, distribution, and decompilation. No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors, if any. Third-party software, including font technology, is copyrighted and license
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Contents Declaration of Conformity 17 Regulatory Compliance Statements 21 Safety Agency Compliance Statements 25 Preface 45 1. Video Demonstration of Servicing the System 51 1.1 Video of System Disassembly 51 1.1.1 Disassembling the System, Part 1 51 1.1.2 Disassembling the System, Part 2 52 1.2 Video of System Reassembly 52 1.2.1 Reassembling the System, Part 1 52 1.2.2 Reassembling the System, Part 2 52 2. Preparing to Service the System 53 2.1 How to Power Off the System 54 2.1.1 What to Do 5
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2.3.1 Before You Begin 58 2.3.2 What to Do 59 2.3.3 What Next 59 2.4 How to Position the System for Service 60 2.4.1 Before You Begin 60 2.4.2 What to Do 60 2.4.3 What Next 62 2.5 How to Slide the System Into the Rack 63 2.5.1 Before You Begin 63 2.5.2 What to Do 63 2.5.3 What Next 65 2.6 How to Remove the System Cover 65 2.6.1 Before You Begin 66 2.6.2 What to Do 66 2.6.3 What Next 67 2.7 How to Replace the System Cover 67 2.7.1 Before You Begin 67 2.7.2 What to Do 67 2.7.3 What Next 68 2.8 How
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2.11.1 Before You Begin 74 2.11.2 What to Do 74 2.11.3 What Next 75 2.12 How to Configure a Local Graphics Console 75 2.12.1 Before You Begin 75 2.12.2 What to Do 75 2.12.3 What Next 77 2.13 Tools Required for Installation and Service 77 2.14 How to Remove the System From the Rack 78 2.14.1 Before You Begin 79 2.14.2 What to Do 79 2.14.3 What Next 81 2.15 How to Place the System Into the Rack Glides 81 2.15.1 Before You Begin 81 2.15.2 What to Do 82 2.15.3 What Next 86 3. Servicing the Main Logic
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3.3.2 What to Do 94 3.3.3 What Next 96 3.4 How to Install a PCI Card 97 3.4.1 Before You Begin 97 3.4.2 What to Do 97 3.4.3 What Next 99 3.5 How to Remove a CPU Module 100 3.5.1 Before You Begin 100 3.5.2 What to Do 100 3.5.3 What Next 102 3.6 How to Install a CPU Module 102 3.6.1 Before You Begin 102 3.6.2 What to Do 103 3.6.3 What Next 106 3.7 How to Remove the NVRAM/TOD Module 106 3.7.1 Before You Begin 106 3.7.2 What to Do 106 3.7.3 What Next 107 3.8 How to Replace the NVRAM/TOD Module 108 3
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3.10.2 What to Do 111 3.10.3 What Next 112 3.11 How to Remove the CPU Card Cage Assembly 112 3.11.1 Before You Begin 112 3.11.2 What to Do 112 3.11.3 What Next 113 3.12 How to Replace the CPU Card Cage Assembly 114 3.12.1 Before You Begin 114 3.12.2 What to Do 114 3.12.3 What Next 115 3.13 How to Remove the Main Logic Board 116 3.13.1 Before You Begin 116 3.13.2 What to Do 117 3.13.3 What Next 119 3.14 How to Replace the Main Logic Board 119 3.14.1 Before You Begin 119 3.14.2 What to Do 119 3.14
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4.1.1 Before You Begin 127 4.1.2 What to Do 128 4.1.3 What Next 129 4.2 How to Install a Disk Drive 130 4.2.1 Before You Begin 130 4.2.2 What to Do 130 4.2.3 What Next 132 4.3 How to Remove the Removable Media Assembly (RMA) 132 4.3.1 Before You Begin 132 4.3.2 What to Do 133 4.3.3 What Next 134 4.4 How to Replace the Removable Media Assembly (RMA) 135 4.4.1 Before You Begin 135 4.4.2 What to Do 135 4.4.3 What Next 137 4.5 How to Remove a CD-ROM or Tape Drive 138 4.5.1 Before You Begin 138 4.5.2
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5.2 How to Replace the UltraSCSI Backplane 144 5.2.1 Before You Begin 144 5.2.2 What to Do 144 5.2.3 What Next 146 5.3 How to Remove the Power Distribution Board 147 5.3.1 Before You Begin 147 5.3.2 What to Do 147 5.3.3 What Next 151 5.4 How to Replace the Power Distribution Board 151 5.4.1 Before You Begin 151 5.4.2 What to Do 152 5.4.3 What Next 155 5.5 How to Connect the System Cables 155 5.5.1 Before You Begin 155 5.5.2 What to Do 155 5.5.3 Cable Connectors and Routing 156 5.5.4 What Next 15
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6.3.2 What to Do 164 6.3.3 What Next 165 6.4 How to Replace the Fan Tray Assembly 165 6.4.1 Before You Begin 165 6.4.2 What to Do 166 6.4.3 What Next 167 6.5 How to Remove the DC-to-DC Converter 167 6.5.1 Before You Begin 167 6.5.2 What to Do 167 6.5.3 What Next 170 6.6 How to Replace the DC-to-DC Converter 171 6.6.1 Before You Begin 171 6.6.2 What to Do 171 6.6.3 What Next 174 6.7 How to Remove the Keyswitch/Power Button/LED Cable 174 6.7.1 Before You Begin 174 6.7.2 What to Do 175 6.7.3 What N
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6.10.2 What Next 183 7. Diagnostics and Troubleshooting 185 7.1 About Diagnostic Tools 186 7.2 About Power-On Self-Test (POST) Diagnostics 187 7.3 How to Use POST Diagnostics 188 7.3.1 Before You Begin 188 7.3.2 What to Do 189 7.3.3 Results 189 7.4 How to Set Up a tip Connection 190 7.4.1 How to Verify the Baud Rate 192 7.5 About OpenBoot Diagnostics (OBDiag) 192 7.5.1 OBDiag Menu 193 7.5.2 Configuration Variable 194 7.6 How to Use OpenBoot Diagnostics (OBDiag) 195 7.6.1 What to Do 195 7.6.2 OBDi
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7.7 How to Set the Diagnostic Level for POST and OBDiag 205 7.7.1 Before You Begin 205 7.7.2 What to Do 206 7.8 About SunVTS Software 206 7.8.1 For More Information 207 7.9 How to Check Whether SunVTS Software Is Installed 208 7.9.1 Before You Begin 208 7.9.2 What to Do 208 7.9.3 What Next 209 7.10 How to Use SunVTS Software 209 7.10.1 Before You Begin 209 7.10.2 What to Do 209 7.10.3 Results 211 7.11 About Sun Enterprise SyMON Software 211 7.12 About Troubleshooting Your System 211 7.12.1 Error
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A.2 Reference for the Serial Port A and B Connectors 232 A.2.1 Serial Port A and B Connector Diagram 233 A.2.2 Serial Port Signals 233 A.3 Reference for the Twisted-Pair Ethernet (TPE) Connector 235 A.3.1 TPE Connector Diagram 236 A.3.2 TPE Connector Signals 236 A.4 Reference for the UltraSCSI Connector 236 A.4.1 UltraSCSI Connector Diagram 237 A.4.2 UltraSCSI Connector Signals 237 A.5 Reference for the Parallel Port Connector 240 A.5.1 Parallel Port Connector Diagram 240 A.5.2 Parallel Port Sig
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C.1.7 Other RMA Storage Device X-Options 261 C.1.8 Keyboard and Mouse Port, and Parallel Port 261 C.1.9 Serial Port 263 C.1.10 Ethernet 265 C.1.11 SCSI 268 C.1.12 ASICs 271 C.1.13 SuperIO 274 C.1.14 Power Supply 274 C.1.15 Control Signals 275 C.1.16 Standard System Facilities 277 C.1.17 Main Logic Board 277 D. Illustrated Parts Breakdown 279 D.1 Part Numbers 279 E. Video Player Help 289 E.1 Do You Have a Problem Playing Video? 290 E.1.1 Sun Server Users 290 E.1.2 PC Users 290 E.2 Requirements fo
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E.5.3 Configuring Web Browsers Not to Use Proxies for the AnswerBook2 Server 299 E.5.4 Quitting the Video Player 301 E.5.5 Adjusting the Brightness of ShowMe TV Files 302 E.5.6 Playing the Movies From the AnswerBook2 CD 302 Contents 15
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16 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
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Declaration of Conformity Compliance ID: E220R Sun Razor Server This product has been tested and complies with the following rules and requirements. EMC USA—FCC Class A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. European Union—EC This equipment complies with the following
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EN55022/CISPR22 (1985) Class A Curtis-Straus LLC. Report No: E990551-1 EN50082-1 IEC801-2 (1991) 8 kV (Direct), 15kV (Air) IEC801-3 (1984) 10 V/m, 80% AM at 1KHz IEC801-4 (1988) 4.0 kV Power Lines, 1 kV Signal Lines IEC801-5 2 kV Power Lines (L-L, L-G) 1 kV Signal Lines (L-G, Shield-G) EN61000-3-2/IEC1000-3-2 (1994) Pass Safety This equipment complies with the following requirements of the Low Voltage Directive 73/23/EEC: EC Type Examination Certificates: EN60950/IEC950 (1993) TUV Rheinland Certi
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Burt Hemp June John Shades June 30th, 1999 30th, 1999 Manager, Power and Compliance Quality Assurance Manager Engineering Sun Microsystems, Inc. Sun Microsystems Scotland, Limited One Network Drive UBUR03-213 Springfield, Linlithgow Burlington, MA 01803-0903 USA West Lothian, EH49 7LR Scotland, United Kingdom Tel: (781) 442-0006 Tel: 1506-670000 Fax: (781) 442-1673 Fax: 1506 760011 Declaration of Conformity 19
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20 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
