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HP ProLiant DL580 G7 Server
Maintenance and Service Guide
Abstract
This document describes service procedures for the HP ProLiant DL580 G7 Server. This document is intended for experievnicce t ede scer hnicians. HP
assumes that you are qualified in tsher e vicing of computer equipment, are trained in recognizing hazards in products with hazardous energy levels,
and are familiar with weight and stability precautions for rack installa tions.
Part Number: 595655-005
July 2012
Edition:
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© Copyright 2010, 2012 Hewlett-Packard Development Company, L.P . The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained h erein. Microsoft® and Windows® are U.S. registered trademarks of M
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Contents Customer self repair ...................................................................................................................... 5 Parts only warranty servic ......................................................................................................................... e 5 Illustrated parts catalog ............................................................................................................... 16 Mechanical components ...........................
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Diagnostic tools.......................................................................................................................... 67 Troubleshooting resources ........................................................................................................................ 67 SmartStart software ................................................................................................................................. 67 SmartStart Scripting Toolki .....................
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Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be acco shmpl ed b i y the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is
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Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront fa cturés. Facultatif - Pièces pour lesquelles la répra ation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer l -muêime la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le
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In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegn o il a e ntr giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. N l m e ateriale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta
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defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferund R g uüncksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das C-SR Programm in Nordamerika finden Sie auf der HP Website u nter (http://www.hp.com/go/selfrepair). Parts-only Warranty Service (Garanti
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enviara el componente defectusoo requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicrhvoic s io.e Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica
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Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP w e(b htstitpe://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stel len. Voor de Parts Only garantieservice is vervanging door CS -
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No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e m -de ão -obra do serviço . Customer self repai r 11
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Customer self repai r 12
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Customer self repai r 13
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Illustrated parts catalog Mechanical components Item Description Spare part Customer self number repair (on page 5) Plastics kit 591209-001 — 1 1 a) Bezel — Mandatory 1 b) PCI card retainer * — Mandatory 1 c) Bezel assembly, power and — Mandatory Systems Insight Display 1 d) Fan louver* — Mandatory Illustrated parts catalog 16
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Item Description Spare part Customer self number repair (on page 5) 1 e) Blank, power supply — Mandatory 1 Access panel 591206-001 Mandatory 2 1 Processor memory drawer 591197-001 Mandatory 3 1 Blank, hard drive 392613-001 Mandatory 4 1 Tool, T-15 Torx* 199630-001 Mandatory 5 *Not shown 1 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this serv ice. 2 Optional—Parts f
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sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 3 No: No—Algunos componentes no están diseñados para que puedan ser reparados por elrio. usua Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de compon entes. 1 Mandatory: Verplich
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System components Item Description Spare part Customer number self repair (on page 5) Power supplies — — 6 1 a) 1200 W, 90% 498152-001 Mandatory 1 b) 1200 W, 94% * 579229-001 Mandatory 1 Fan, 92-mm, hot-plug 591208-001 Mandatory 7 Processor — — 8 2 a) Intel Xeon X7560 processokrit ** 594893-001 Optional 2 b) Intel Xeon X7550 processor kit* ** 594894-001 Optional 2 c) Intel Xeon E7540 processor kit* ** 594897-001 Optional 2 d) Intel Xeon E7530 processor kit* **
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Item Description Spare part Customer number self repair (on page 5) 2 e) Intel Xeon L7555 processor kit* ** 594900-001 Optional 2 f) Intel Xeon X7542 processor kit* ** 594895-001 Optional 2 g) Intel Xeon E7520 processor kit* ** 597821-001 Optional 2 h) Intel Xeon Processor E-4 7870 processor kit* 653050-001 Optional ** 2 i) Intel Xeon Processor E-48 7 60 processor kit* 653051-001 Optional ** 2 j) Intel Xeon Processor E-47850 processor kit* 653052-001 Optional ** 2 k) In
