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HP Scanjet
G3110
User Guide
6.5” x 9” FRONT COVER
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Contents 1 How to use the scanner Where to get additional information............................................................................................3 Accessibility................................................................................................................................3 Button Disable Utility.............................................................................................................3 How to use the HP Photosmart software........................
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Slides, negatives, and TMA issues...........................................................................................18 The image cannot be enlarged...........................................................................................18 Incorrect colors print, or the image is too light or dark........................................................18 Dots or streaks appear in the scanned image....................................................................18 The scanned images ar
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1 How to use the scanner This manual describes how to use the HP Scanjet G3110 Photo Scanner. This section presents an overview of the scanner and how to use it. • Where to get additional information • Accessibility • How to use the HP Photosmart software • Button and accessories overview • Scanning overview • Change scan settings • Scan pictures and documents • Make copies • Scan film Where to get additional information To access an online version of the scanner user guide, click Start, point t
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Chapter 1 To use the Button Disable Utility, complete the following steps: 1. On your hard drive, navigate to C:\Program Files\Common Files\Hewlett-Packard \Scanjet\G3110\. 2. Double-click hpbdu.exe. The HP Button Disable Utility dialog box is displayed. 3. Select the scanner, and then click Enable Buttons or Disable Buttons. How to use the HP Photosmart software When you install the HP Photosmart software, two icons are added to your desktop. These icons open programs for scanning and editing y
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(continued) Icon Feature name Description Scan to e-mail Scans one or more pages and attaches the file to a new e- button mail message. Scan to PDF Scans one or more pages and saves them as a PDF file for button sharing or storing. Transparent materials adapter (TMA) You can use the transparent materials adapter (TMA) to scan 35 mm slides or negatives. For more information about the TMA, see Scan film. Scanning overview Start scanning in one of these ways: • Scan from the scanner buttons • Scan
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Chapter 1 Scan from other software programs You can scan an image directly into one of your software programs if the program is TWAIN-compliant. Generally, the program is compliant if it has a menu option such as Acquire, Scan, or Import New Object. If you are unsure whether the program is compliant or what the option is, see the documentation for that program. Preview a scanned image If you want to preview the scanned image, either begin the scan from the HP Solution Center, or click Show a pre
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For scanning slides or negatives, see Scan film. 1. Place the original face down on the scanner glass, as indicated by the reference marks, and then close the lid. 2. Press the Scan button ( ). The Scanning from ... dialog box appears. 3. Select a scan shortcut; the corresponding settings display to the right. NOTE: If you want to preview scans before they are sent to their destination, select Show a preview in the HP Scanning shortcuts dialog box. 4. Click Scan. 5. If you selected Show a previ
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Chapter 1 4. Click Scan. 5. If you selected Show a preview and you want to scan another document or page, place the page on the glass and click Add Pages. When you are finished with all pages, click Finish. NOTE: If Show a preview was not selected, you might be prompted to scan additional documents. Click Yes to scan additional documents, or click No to send the scanned image(s) to the specified location. Once scans are finished, the software sends the scanned page(s) to the specified location.
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5. If you selected Show a preview and you want to scan another document, page, or picture, place the item on the glass and click Add Pages. When you are finished with all pages, click Finish. NOTE: If Show a preview was not selected, you might be prompted to scan additional documents, pages, or pictures. Click Yes to scan additional items, or click No to send the scanned image(s) to the specified location. 6. In the E-mail information of the Scan to E-mail Settings dialog box, enter a subject an
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Chapter 1 Scan film This section contains information about using the transparent materials adapter (TMA) to scan positives, including 35 mm slides, and negatives. • Scan positives (such as 35 mm slides) or negatives • Tips for scanning transparent items Scan positives (such as 35 mm slides) or negatives The transparent materials adapter (TMA) in this model enables you to scan four 35 mm slides at one time or five negatives. Figure 1-1 Scan slides Figure 1-2 Scan negatives 10 How to use the scan
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1. Open the scanner lid. 2. Remove the negative strip holder from the slide holder. 3. Do one of the following to load the slides or negatives: • If you are scanning slides, place the slides into the slide holder. Insert the slides with the top of the slides pointing up and with the front of the slides facing you, making sure that the slides are flat and do not overlap. • If you are scanning negatives, do the following: a. Remove the light-shield from the negative strip holder. b. Slide a negati
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2 Care and maintenance This section presents information about how to care for and maintain the scanner. • Clean the scanner glass • Clean the transparent materials adapter (TMA) • Order maintenance and scanner supplies Occasional cleaning of your scanner helps ensure higher-quality scans. The amount of care necessary depends upon several factors, including the amount of use and the environment. You should perform routine cleaning as necessary. For all care and maintenance procedures required fo
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Order maintenance and scanner supplies You can purchase maintenance parts online at the scanner support Web site at www.hp.com/buy/parts or from your local HP dealer. Order maintenance and scanner supplies 13
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3 Troubleshooting This section contains solutions for common problems with the scanner and the transparent materials adapter (TMA). • Scanner initialization or hardware problems • Scanner operation problems • Slides, negatives, and TMA issues • Scanner installation troubleshooting Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems. • Reset the scanner • Test the scanner hardware • Scanner has stopped working properly • Additional
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If the carriage does not move and the scanner lamp does not turn on, a problem might exist with the scanner hardware. See Scanner has stopped working properly. Scanner has stopped working properly If the scanner stops scanning, complete the following steps, in order. After each step, start a scan to see if the scanner is working. If the problem continues, proceed with the next step. 1. A cable might be loose. Ensure that the USB, power, and TMA cables are securely connected. 2. Turn the scanner
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Chapter 3 • Scanner is scanning items very slowly • Scanner glass needs to be cleaned Scanner will not turn on If the scanner will not turn on when you press the scanner buttons, check for these possible problems: • The scanner might have been unplugged. Check to see that the power cable has not become disconnected from the scanner or unplugged from the power source. • The scanner might be turned off. Check to see that the scanner power switch is in the on position. • Check to see that the TMA c
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Issues with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text that you can edit on your computer. • If you scan text but cannot edit it, make sure that you make the following selections during scanning: ◦ HP Scanning (Select Document.) ◦ Scan to (Select a word-processing program or Save to File.) NOTE: If you select Save to File, select a text file type from the File Type drop-down list. • Scanned text might not appear on your
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Chapter 3 For more details, see Care and maintenance. Slides, negatives, and TMA issues Use this section to help resolve issues with 35 mm slides or 35 mm negatives that have been scanned by using the TMA. • The image cannot be enlarged • Incorrect colors print, or the image is too light or dark • Dots or streaks appear in the scanned image • The scanned images are dark • The TMA does not work at all • No light or only dim light is visible in the TMA after selecting a slides or negatives scannin