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PIXMA iP4200
SERVICE MANUAL
Revision 0
QY8-13A9-000
COPYRIGHT©2005 CANON INC. CANON PIXMA iP4200 072005 XX 0.00-0
Scope
This manual has been issued by Canon Inc., to provide the service technicians of this product with the information
necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual
covers information applicable in all regions where the product is sold. For this
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This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition. The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used: Trademarks Product and bra
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I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA iP4200: Part 1: Maintenance Information on maintenance and troubleshooting of the PIXMA iP4200 Part 2: Technical Reference New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP4200 Part 3: Appendix Block diagrams and pin layouts of the PIXMA iP4200 Reference: This manual does not provide sufficient information for disass
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II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Product Life 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2-1. Operator Call Errors 2-2. Service Call Errors 2-3. Warnings 2-4. Troubleshooting by Symptom 3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Rea
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Part 1 MAINTENANCE
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1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Approx. Adjustment Timing Purpose Tool time Destination At logic board replacement To set the destination. 1 min. None. settings Perform in the (EEPROM service mode. settings) Waste ink - At logic board replacement To reset the waste ink counter. 1 min. None. counter - At waste ink absorber Perform in the resetting replacement s
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Note: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are not re-adjustable. The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. *1: Only for CD / DVD printing supported regions. (2) Periodic maintenance No periodic maintenance is necessary. (3) Periodic replacement parts There are no parts in this printer that require periodic replacement by a service engineer.
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1-3. Product Life (1) Printer Specified print volume (I) or the years of use (II), whichever comes first. (I) Print volume PIXMA iP4200: 18,000 pages Black 1,500 character pattern 8,300 pages Color A4, 7.5% duty per color pattern 5,400 pages A4, photo, borderless printing 400 pages 4 x 6, photo, borderless printing 3,200 pages Postcard, photo, borderless printing 700 pages (II) Years of use PIXMA iP4200: 5 years of use (2) Print head Print volume: 18,000 pages Black 1,500 c
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CLI-8C Approx. 430 pages Black text: When printing the Canon standard pattern (1,500 characters per page) on A4 size plain paper, with the default settings in the Windows XP driver, using Word 2003. Color chart: When printing the ISO/JIS-SCID N5 pattern on A4 size plain paper in bordered printing, with the default settings in the Windows XP driver, using Photoshop 7.0. Photo chart: When printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in borderless printing, w
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2. LIST OF ERROR DISPLAY / INDICATION Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 2-1. Operator Call Errors (by Alarm LED Blinking in Orange) Alarm LED Error [Error code] Solution Remarks blinking in orange No paper. (ASF) [1000] Set the paper in the ASF, and press the 2 times Resume/Cancel button. *1 Set the CD / DVD tray, and press the No CD / DVD tray. [1001] Resume/Cancel button. No paper in the
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*2 Close the inner cover, and press the 6 times Inner cover open. [1841] Resume/Cancel button. Inner cover open during printing Close the inner cover, and press the *2 Resume/Cancel button. on paper. [1846] Inner cover open during printing Close the inner cover, and press the on paper (print continuable). Resume/Cancel button. *1 [1851] Inner cover open during printing Close the inner cover, and press the on paper (print NOT continuable). Resume/Cancel button to clear the
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Resume/Cancel button, the automatic print is incorrect. head alignment will not be re-done. The remaining ink amount An ink tank which has once been empty is Printing with a 13 times unknown. [1683] installed. Replace the applicable ink tank once-empty or with a new one. refilled ink tank can damage the print head. If printing is continued without replacing the "no- good" ink tank, press the Resume/Cancel button for 5 sec. or longer to record the use of a refilled ink tank. Not
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*1 - Logic board ass'y (QM2-2670) 5 times ASF (cam) sensor error [5700] - Sheet feed unit (QM2-2211) *1 6 times Internal temperature error - Logic board ass'y (QM2-2670) [5400] 7 times Waste ink absorber full - Ink absorber kit (QY5-0146) [5B00] 8 times Print head temperature rise - Print head (QY6-0059) *1 error [5200] - Logic board ass'y (QM2-2670) *1 9 times EEPROM error [6800] - Logic board ass'y (QM2-2670) 11 times Carriage lift mechanism error - PR lift shaft ass'y (QL2-0936)
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2-3. Warnings Printer (no LED indications): Displayed warning Remarks Low ink Status indication only. Print head temperature rise If the print head temperature is high when the access cover is opened, *1 the warning is displayed . When the print head temperature falls, the warning is released. Protection of excess rise of the print If the print head temperature exceeds the specified limit, a Wait is head temperature inserted during printing, *1: If the warning is displayed, the carriage
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*2 - print head , or *1 - logic board ass'y , remove foreign material from the purge unit caps, if any, or replace the purge unit. Printing is faint, or white lines Remove and re-install the print head, appear on printouts even after print or replace the head cleaning. - ink tank, Line(s) not included in the print *2 - print head , data appears on printouts. - purge unit, or *1 - logic board ass'y . Paper gets smeared. Feed several sheets of paper, perform bottom plate cleanin
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*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0146) when replacing the logic board ass'y. [See Section 3-3. Adjustment / Settings, (5) Service mode, for details.] *2: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists. To the top
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3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) *1 Service part Notes on replacement Adjustment / settings Operation check Logic board ass'y - Before removal of the logic After replacement: - EEPROM information board ass'y, remove the print QM2-2670 1. Initialize the EEPROM. power cord, and allow for - Service test print 2. Reset the waste ink approx. 1 minute (for counter. - Printing via USB discharge of capacitor's connection 3. Set the dest
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Purge unit: QM2- secure the waste ink tube to 1. To protect the waste ink case unit, the tube 2208 the waste ink tube holder. tube from being pinched conditions are not visible. when reassembling the For confirmation of the Waste ink tube: QC1- printer unit chassis into tube conditions, perform 6458 the bottom case unit, tape the manual purging 3 or 4 Waste ink tube the tube (at 2 locations). times, and confirm that no holder: QC1-6460 strange noise is heard. [See 3-2. Special Notes on
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To the top 1-14
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3-2. Special Notes on Repair Servicing (1) External cover removal (I) Release the 2 hooks on the rear side of the printer (indicated by the blue circles). (II) Release the hooks on the left and right side of the main case (indicated by the blue circle). (III) While inserting the flat-blade screwdriver in the slots on the left and right sides of the printer front shown in the figures below, release the hooks to remove the main case from the bottom case. V V V 1-15
