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GETTING STARTED GUIDE
Cisco Aironet 3700 Series Access Points
1 About this Guide
2 Introduction to the Access Point
3 Safety Instructions
4 Unpacking
5 Configurations
6 Access Point Ports and Connectors
7 Configuring the Access Point
8 Mounting the Access Point
9 Deploying the Access Point on the Wireless Network
10 Installing Modules
11 Troubleshooting
12 Declarations of Conformity and Regulatory Information
13 Configuring DHCP Option 43 and DHCP Option 60
14 Access Point Specifications
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Created: November, 2013, 78-21474-01 2
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1 About this Guide This Guide provides instructions on how to install and configure your Cisco Aironet 3700 Series Access Point and how to install available radio modules. This guide also provides mounting instructions and limited troubleshooting procedures. The 3700 Series Access Point is referred to as the access point in this document. 2 Introduction to the Access Point The 3700 series supports high-performing Spectrum Intelligence which sustains three spatial stream rates over a deplo
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– Throughput, forwarding, and filtering performance scaled to meet 3 spatial stream, 1.3-Gbps data-rates � 32 MB flash size � 802.11af/at – CDP (Cisco Discovery Protocol) � 2.4 GHz and 5 GHz 802.11n radios with the following features: – 4TX x 4RX – 3-spatial streams, 1.3-Gbps PHY rate – Spectrum intelligence – DPD (Digital Pre-Distortion) technology – Cisco Vector Beamforming – Radio hardware is capable of explicit compressed beamforming (ECBF) per 802.11n standard 3 Safety Instructions Tr
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Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20A. Statement 1005 Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Statement 245B Warning In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at
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4 Unpacking To unpack the access point, follow these steps: Step 1 Unpack and remove the access point and the accessory kit from the shipping box. Step 2 Return any packing material to the shipping container and save it for future use. Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact your Cisco representative or reseller for instructions. – The access point – Mounting bracket (selected when you ordered the access point) – Adjustable ceil
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� AIR-ANT2524DG-R � AIR-ANT2524V4C-R � AIR-ANT2544V4M-R � AIR-ANT2566P4W-R Internal Antennas The 3702I model access point is configured with four dual-band inverted-F antennas, and two 2.4-GHz/5-GHz dual-band radios. There are four antennas deployed inside the access point with one deployed on each corner of the 3702I access point top housing. Each antenna covers both the 2.4 GHz and the 5 GHz bands with a single feed line. The basic features are as follows: � Dual-band inverted-F antenna
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6 Access Point Ports and Connectors The 3702E model access point has external antenna connectors and the LED indictor on the top of the model, as shown in Figure 1. The 3702I model access point has integrated antennas and does not have external connectors on the top of the unit; however, it does have the LED indicator on top of the unit, as shown in Figure 2. Figure 1 Access Point Ports and Connections (top)—3702E Model 2 1 3 4 Dual-band antenna connector A Dual-band antenna connector C 1
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Figure 2 Access Point LED Indicator (top)—3702I Model 1 1 LED indicator The ports and connections on the bottom of the access point are shown in Figure 3. Figure 3 Access Point Ports and Connections (bottom)-AIR3702E and 3702I Models 1 5 6 352029 2 34 9
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1 Kensington lock slot 4 Console port DC Power connection Security padlock and hasp (padlock not 2 5 included) 3 Gbit Ethernet port 6 Mounting bracket pins (feet for desk or table-top mount) 7 Configuring the Access Point This section describes how to connect the access point to a wireless LAN controller. Because the configuration process takes place on the controller, see the Cisco Wireless LAN Controller Configuration Guide for additional information. This guide is available on Cisco.co
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Note You cannot edit or query any access point using the controller CLI if the name of the access point contains a space. Note Make sure that the controller is set to the current time. If the controller is set to a time that has already occurred, the access point might not join the controller because its certificate may not be valid for that time. Access points must be discovered by a controller before they can become an active part of the network. The access point supports these controlle
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� Access point mounting options: below a suspended ceiling, on a flat horizontal surface, or on a desktop. Note You can mount the access point above a suspended ceiling but you must purchase additional mounting hardware: See “Mounting the Access Point” section on page 15 for additional information. � Access point power options: power supplied by the recommended external power supply (Cisco AIR-PWR-B), a DC power supply, PoE from a network device, or a PoE power injector/hub (usually locat
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Pre-Installation Configuration Setup The pre-installation configuration setup is shown in Figure 4. Figure 4 Pre-Installation Configuration Setup Controller Layer 3 devices Cisco Aironet access points To perform pre-installation configuration, perform the following steps: Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network. Use the CLI, web-browser interface, or Cisco WCS procedures as described in the appropriate Cisco wireless LAN controller guide.
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e. CAPWAP UDP ports must not be blocked in the network. f. The access point must be able to find the IP address of the controller. This can be accomplished using DHCP, DNS, or IP subnet broadcast. This guide describes the DHCP method to convey the controller IP address. For other methods, refer to the product documentation. See also the “Using DHCP Option 43” section on page 19 for more information. Step 2 Apply power to the access point: a. The access point is 802.3af (15.4 W) compliant a
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Step 3 Configure the access point if required. Use the controller CLI, controller GUI, or Cisco Prime Infrastructure to customize the access-point-specific 802.11ac network settings. Step 4 If the pre-installation configuration is successful, the Status LED is green indicating normal operation. Disconnect the access point and mount it at the location at which you intend to deploy it on the wireless network. Step 5 If your access point does not indicate normal operation, turn it off and repe
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Step 2 Observe the access point LED (for LED descriptions, see “Checking the Access Point LED” section on page 19). a. When you power up the access point, it begins a power-up sequence that you can verify by observing the access point LED. If the power-up sequence is successful, the discovery and join process begins. During this process, the LED blinks sequentially green, red, and off. When the access point has joined a controller, the LED is green if no clients are associated or blue if o
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Step 3 Peel off the label from the back of the 3700 series access point to reveal the module port connector. 1 2 1 1 Openings for module’s antennas. 2 Label covering port connector. Step 4 Align the module’s connector with the connector on the back of the access point and click the module into place. 17 345379
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Step 5 Screw down the thumb screws on the module. Note If the screws are not tightened, the module will not be recognized and may not operate correctly. Make sure not to over-tighten, only hand-tighten the screws. Step 6 Power up the access point. When the access point boots up, it will recognize the module. 18 345380
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11 Troubleshooting If you experience difficulty getting your access point installed and running, look for a solution to your problem in this guide or in additional access point documentation. These, and other documents, are available on Cisco.com. You can access the Cisco support forum for more troubleshooting tips, at the following URL: https://supportforums.cisco.com/community/netpro/wireless-mobility Guidelines for Using Cisco Aironet Lightweight Access Points Keep these guidelines in mi
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Figure 5 Access Point LED Location 1 352031 1 Status LED The access point status LED indicates various conditions and are described in Table 1. Table 1 LED Status Indications Message Status Message Type LED Meaning Boot loader status Blinking green DRAM memory test in progress sequence DRAM memory test OK Board initialization in progress Initializing FLASH file system FLASH memory test OK Initializing Ethernet Ethernet OK Starting Cisco IOS Initialization successful 20