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. r
701P31130
August 1999
Open this document and review it page-by-page with your Custome Note to Carriers:
Product Orientation Guide
Carrier
DocuColor 4 Copier/Printer
Getting to Know Your Product
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Xerox Corporation Xerox Customer Education Services Xerox Square XRX2-18B 100 Clinton ork 14644 Y © 1999 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyright- able material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc. Printed in the Unit
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1 1 2 2 3 3 4 5 6 6 7 8 8 9 9 9 10 11 11 12 14 14 Getting to Know Your Product Product Orientation Guide iii Clearing a jam in the two tray module Clearing a jam in the left side Clearing a jam in the fuser Clearing a jam in the right side Clearing a jam in the bypass tray Clearing a jam in a paper tray Clearing a jam in the scanner/ADF Access areas for jam clearance Copy Output Making a copy from the document glass Making copies using the Automatic Document Feeder Loading paper in th
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Getting to Know Your Product iv Product Orientation Guide
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Carrier session overview Orientation topics • • • • • What to expect from the Carrier session with a . r’ you feel you need • QuickStart Practice Guide • make copies Getting to Know Your Product Product Orientation Guide 1 complete it. of the questionnaire so that all participants can free to If several people participate in the orientation session, please feel questionnaire located at the back of this publication. the evaluation fill out and return , please take a moment to After you
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Component parts of the DocuColor 4 Copier/Printer See 8 1 2 7 3 1. The 6 4 5 2. The 3. Bypass 4. 0 . r 5. The 0 . r 6. The up. 7. Down stacks the printed pages . y 8. The Getting to Know Your Product 2 Product Orientation Guide accepts up to 50 pages of originals. Scanner/Automatic Document Feeder tra face down. The Face Down Tray is the default Tray The Face stacks the printed pages face Face Up Tray gsm) 11 x 17 in. (279 x 432 mm) pape (9 Each tray can hold up to 250 sheets of 24 l
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1. The main is located on the right F . r 1 2. r 2 r XXX 107610 XXX 107610 1 . r Getting to Know Your Product Product Orientation Guide 3 Figure 4 of the printe The serial number plate is located on the right side for service. You need to know the serial number when you call Figure 4. the location of the serial number plate. See Point out Location of the serial number plate Figure 3 powe . This switch should be left on at all times. power and press the switch down to turn off the of the p
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4 3 2 1 1. The 2. 3. 5 6 7 4. 5. 6. 7. The . r • glows g 1 0 1 0 0 1 0 1 • 0 0 1 0 • ! Getting to Know Your Product 4 Product Orientation Guide warnings. (Error) flashes red to show abnormalities or receiving data. (Data) flashes green when the printer is printer is online. reen to indicate the (Online) the status of the printe (light emitting diodes) show Status LEDs display and advances to the next option screen. (Select) selects a menu or option shown on the returns to the ready or
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1 3 2 1. display . 2. The . y 3. The 5 4 • The 0 th 9 * C . y • • • • • • • • s • t • • 4. . y 5. The Getting to Know Your Product Product Orientation Guide 5 tion or enlargement in 1% increments. The zoom buttons may be used to select reduc- reduction or enlargement ratio to be selected. buttons allow a specific Reduce/Enlarge appears in the displa paper tray indicator lights and the paper size tray to be selected for a copy job. The selected buttons allow a specific paper Paper Sup
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Performing routine tasks 3 1. . y 2. straight out. 2 3. 4. . r 5. 5 . r 6 6. 5 7. . r 7 8. . r t . If y 8 9 9. . printer Getting to Know Your Product 6 Product Orientation Guide Figure 9 Close the tray by pushing it completely into the size detection will not work. the side guide is out of position, automatic paper with the appropriate paper size mark on the tra ” mark on the side paper guide Align the “ Note: Set the side paper guide to the width of the pape of the pape See Figure 9. Set
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. r 2 1. 1 2. 3. 4. 4 3 Getting to Know Your Product Product Orientation Guide 7 Figure 11 the paper into the printer until it stops. Load a stack of paper long edge feed and slide the paper being loaded. See Figure 11. Set the paper guide to the width of Figure 10 being used. up unless 13 x 19 in. (330 x 483 mm) paper is Ensure the guide at the front of the tray is flipped ing the door down. See Figure 10. Open the bypass tray by swing- pape how to open the bypass tray and load Demonstra
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placing an original into the document . See Figure 12. y 2 1. . y 3 1 2. . y 3. . r Figure 12 4. 5. button. 1. 1 3 2. 2 3. . y 4. 5. button. Getting to Know Your Product 8 Product Orientation Guide Figure 13 Start Press the button on the control panel. Copy Press the Close the cover before making a cop rear corner with the registration guide. Place the original face down, aligning the left Open the document cover glass. See Figure 13. Demonstrate how to place an original on the document
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. y 1. 2 2. 1 Figure 14 Access areas for jam clearance 1 1. . r 2. . y 3. . r 2 Getting to Know Your Product Product Orientation Guide 9 Figure 15 Close the ADF left cove documents and remove them from the ADF tra Slide the document guide away from the stack of pieces of pape Remove the jammed document and all torn Open the ADF left cover by lifting it to the left. Figure 17. Show how to open the ADF to clear jams. See Clearing a jam in the scanner/ADF down. The Face Down Tray stacks the co
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4. 5. . F 6. 1. 2 2. r . r 3. . y 1 4. 4 Figure 18 Getting to Know Your Product 10 Product Orientation Guide it latches. See Figure 18. Press down on the metal plate until Figure 17 tra Remove the remaining stack of paper from the remove all pieces of torn pape Remove the jammed or creased pape . Be sure to until it stops. See Figure 17. Slowly pull the paper tray out Clear a jam in a paper tray by: Clearing a jam in a paper tray Figure 16 tinue copying. button to con- Start ments guide,
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5. y 5 6. 6 Show 1. . Be su y inside. Show . r 1. . y 2. 2 1 1 Getting to Know Your Product Product Orientation Guide 11 Figure 21 Pull out the lower right unit as far as it will go. bypass tra See Figure 21. Remove all paper from the jammed pape how to open the lower right unit and remove the Clearing a jam in the right side Figure 20 tra re no torn pieces of paper are left See Figure 20. Pull the jammed paper out of the how to clear a jam in the bypass tray: Clearing a jam in the bypa
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3. 3 5 . r 4. . r 5. 6. . r 4 7. . r 8. . y 7 1 8 ! Show . r 2 1. 2. r 1 Figure 24 Getting to Know Your Product 12 Product Orientation Guide pieces of paper are left inside. Remove the jammed pape . Be sure no torn as far as it will go. See Figure 24. Pull out the lower left side unit how to clear a paper jam in the fuse burned. Do not touch the fuser or you may be The fuser surface is very hot. WARNING: Clearing a jam in the fuser Figure 23 Reload paper into the bypass tra the printe Se
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! 3. 4 5 4. 5. w Figure 25 6. 7. . r 6 7 Getting to Know Your Product Product Orientation Guide 13 Figure 26 Push the lower left unit firmly back into the printe See Figure 26. Reinsert the oil roll cartridge. left inside the fuser area. the arro . Be sure no torn pieces of paper are Removed the jammed paper in the direction of set it aside. See Figure 25. Remove the oil roll cartridge and the oil roll cartridge on when you remove it. Place two pieces of paper on a flat surface to set to
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1 1. . r 2. r . r 2 Figure 27 3. . r 3 Show 1. 2. r 2 . r 1 Figure 29 3. 3 Getting to Know Your Product 14 Product Orientation Guide Figure 30 Close the right cover of the two tray module. torn paper remain inside the printe Remove the jammed pape . Be sure no pieces of tray module. See Figure 29. Open the right cover of the two how to clear a jam in the two tray module. Clearing a jam in the two tray module Figure 28 See Figure 28. Close the top left cove pieces of paper remain inside the
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Customer Evaluation Questionnaire Xerox Product: To what extent do you agree with the following statements? (Check the appropriate box.) Make additional copies, as needed. SD = 1, Strongly disagree N = 3, Neither way A = 4, Agree D = 2, Disagree SA = 5, Strongly agree SD D N A SA SD D N A SA A. The Carrier B. The Quick Start Guide 1 2 3 4 5 1 2 3 4 5 Was prepared for the product orien- o o o o o o o o o o tation and organized. organized in a meaningful sequence. Displayed professional condu
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