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User Manual
®
Phaser 380
Color Printer
First printing October 1997
070-9662-01
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Copyright © Tektronix, Inc. Printed in the U.S.A. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. ¨ The method of printing employed by a Tektronix Phaser 380 Color Printer is covered by U. S. Patent No. 5,372,852. Purchase of a Tektronix Phaser 380 Color Printer provides a purchaser with a license under claims 1, 3
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® Phaser 380 Warranty Tektronix warrants that the Phaser 380 printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If this product proves defective during the warranty period, Tektronix, at its option, will either repair the defective product on-site without charge for parts and labor, or provide a replacement in exchange for the defective product. In order to obtain service under the one year on-site product warranty, Cus
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Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the speciÞed power cord and connector. Refer to a qualiÞed service technician for changes to the cord or connector. Operation of product: Avoid electric shock by cont
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Contents 1 Introduction Overview 1-1 Information roadmap 1-4 User Manual 1-4 Diskettes 1-4 CD-ROM 1-4 World Wide Web 1-4 2 Getting Set Up At a glance 2-1 Setting up the printer 2-2 What you get with your printer 2-2 Optional accessories 2-4 Touring the printer 2-6 Registering the printer 2-7 Removing the packing material 2-7 Installing the optional Lower Paper Tray Assembly 2-8 Installing the maintenance tray 2-11 Loading ink sticks 2-13 Choosing media tray configurations 2-14 Standard m
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Unlocking the transit restraint 2-26 As the printer warms up 2-27 Turning off the Startup Page 2-27 Front panel controls 2-27 Accessing the front panel menu 2-28 Selecting a language for the front panel 2-29 Help Pages overview 2-30 Printing Help Pages from the front panel 2-30 PC/Windows software 2-31 Installer overview 2-31 Installing printer software for Window 95 2-32 Installing printer software for Windows NT 4.0 2-34 Installing printer software for Windows NT 3.51 2-38 Installing pri
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Using the Windows NT 3.51 PostScript driver 3-12 Using the Windows NT 4.0 PostScript driver 3-12 Printing from DOS 3-15 Printing from a Macintosh 3-16 Using Macintosh printer drivers 3-16 Using the printerÕs front panel 3-16 Using the Phaser 380 printer driver 3-18 Using the Apple LaserWriter 8.3.4 driver 3-18 Using the Phaser 380 GX driver 3-19 Printing from a workstation 3-20 Overview 3-20 UNIX workstations 3-20 VMS workstations 3-21 Printing from specific applications 3-22 General hints a
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Printing transparencies 3-39 Transparency quality tips 3-40 Manual-feed printing 3-41 Duplex printing 3-44 Printer languages: PostScript, HP-GL, PCL5 3-45 Fonts 3-46 Resident typefaces (PostScript) 3-46 PrinterÕs Extended Features option 3-47 4 Printing: Beyond the Basics Working with color 4-2 General guidelines 4-2 TekColor corrections Ñ making the best selection 4-3 Deciding which color correction to use 4-4 Color correction descriptions 4-6 Turning off all color corrections 4-6 Print
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5 Caring for Your Printer Overview 5-1 Adding ink 5-2 Ink handling tips 5-3 Emptying the waste liner (A) 5-4 Replacing the maintenance tray (B) 5-7 Replacing the media tray separator pad 5-10 Cleaning the printer 5-13 Cleaning pages 5-13 Cleaning supplies 5-14 Reordering cleaning kit supplies 5-14 Using isopropyl alcohol 5-15 Identifying cleaning procedures 5-16 Cleaning for light stripes: printhead 5-17 Cleaning for upper tray jams: media pick roller 5-20 Cleaning the upper pick roller m
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6 Troubleshooting If you need help 6-1 Receiving email update notices 6-2 Using the automated fax systems 6-3 Front panel messages 6-4 Problems and solutions 6-8 All about media jams 6-17 Locating jammed media 6-18 Removing jammed media 6-19 If your file doesnÕt print 6-21 General things to check for 6-21 Macintosh users 6-21 Windows users (general) 6-22 Windows 3.1 users 6-22 Windows 95 users 6-22 If you are using PC/NFS 6-23 If you canÕt print from Windows to an LPT port 6-23 Windows 3.1
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Selecting page sizes in Windows applications 6-35 Windows 3.1 6-35 Windows 95 6-36 Fonts printing incorrectly from Windows 6-37 Sharing the printer on a network 6-38 Driver, utility files, and front panel interactions 6-38 If the LaserWriter Utility does not work 6-39 7 Using the Front Panel Front panel overview 7-1 Front panel indicators 7-1 Front panel buttons 7-2 Two-line display 7-3 Enabling and disabling the front panel menu 7-4 Front panel menu map 7-5 Printer Help Pages 7-6 Menu M
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8 Supplies, Accessories, and Expanding Your Printer Tektronix supplies: the mark of quality 8-1 Customizing your printer 8-1 Ordering printer supplies 8-2 Interface cables and adapters 8-3 Extended Features upgrade 8-4 Lower Paper Tray Assembly (recommended) 8-5 Printer Station (recommended) 8-5 Media tray 8-5 Memory upgrade 8-6 Font upgrade 8-6 600 x 300 dpi upgrade 8-6 PhaserShare network cards (recommended) 8-7 Benefits of networking the printer 8-7 Phaser Copystation 8-8 SCSI hard d
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Chapter 1 Introduction Overview ¨ The Tektronix Phaser 380 Color Printer uses TektronixÕ solid ink-jet technology. Solid ink-jet refers to the melting of the solid inks inside the printer which then resolidify quickly as the image is transferred onto paper. The ink hardens so rapidly that it does not have time to bleed into the paper, so the printed colors remain brilliant and well-deÞned. With a fast print speed, low cost per copy, support for a wide range of paper sizes an
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1 Introduction Configurations. In its standard conÞguration, the printer provides 300 x 300 dots-per-inch (dpi) resolution color printing, 16 Mbytes of memory and a total of 39 fonts. Adding the Extended Features option increases print resolution and print performance, making it the choice for demanding print jobs. The Extended Features option adds 600 x 300 dpi resolution printing, 32 Mbytes of memory (48 Mbytes total), print collation, Check Print, job pipelining, Copyst
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Introduction 1 The printer accepts Adobe Type 1 and Type 3 downloadable Font support. fonts, TrueType fonts, PCL5, and a variety of user-deÞned fonts. To extend font capacity, additional PostScript fonts can be downloaded to the printerÕs memory or can be stored on a SCSI-connected external hard disk. ª TekColor Correction provides several user-selectable Color corrections. color correction modes that let you optimize your color prints. Print quality
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1 Introduction Information roadmap Tektronix provides information on the Phaser 380 printer in several ways: User Manual The Phaser 380 Color Printer User Manual (this manual) includes information on setting up and using the printer: n Hardware and software set up n Selecting print features in a driver n Caring for your printer n Maintaining print quality and troubleshooting problems Diskettes The printerÕs diskettes contain printer drivers, printer description Þ
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Chapter 2 Getting Set Up At a glance Installation of your printer involves these tasks: 1. Setting up the printer (page 2-2). Putting all the pieces together: unpacking the printer and accessories, installing the optional equipment such as the Lower Paper Tray Assembly, Printer Station and Phaser Copystation, loading the media tray(s), loading ink sticks, and installing the maintenance tray. Note For instructions on installing a SCSI hard disk for font storage and/or print collati
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2 Getting Set Up Setting up the printer What you get with your printer The printer and its basic accessories are shipped in a single box. If you ordered an optional PhaserShareª network card, Lower Paper Tray Assembly, Printer Station, or Phaser Copystation, each is shipped separately. The following items are shipped with the printer: 1. Quick-Start Installation guide ¨ 2. Phaser 380 printer ColorStix ink starter pack 3. Paper tray (universal) 4. Power cord 5. Parallel cable adapter 6. Maint
