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User Manual
Network Utilities for
Phaserª Color Printers
First printing December 1993
070-8901-00
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Copyright © 1993 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000. If acquired subject to FAR or
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Contents 1 Introduction How to use this manual 1-1 Related documentation 1-2 Whom to call for help 1-3 Customer support 1-3 Automated information by fax 1-3 Printer service and repair 1-3 Typographical conventions 1-4 File names, directory names, folder names 1-4 Menus and command names in menus 1-4 Sample lines from ASCII files 1-4 Command line syntax 1-5 2 Network Printing with Tektronix Color Printers How to tell if the Ethernet internal hardware is installed in your printer 2-1 How to
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3 EtherTalk Configuration (Macintosh) Before you begin 3-1 Using AppleTalk Phase 2 3-1 EtherTalk configuration overview 3-2 Print out the configuration page 3-2 Finding your printerÕs name in the Chooser 3-3 Changing your printerÕs zone 3-4 Changing your printerÕs name (optional) 3-5 Printer name and AppleTalk zones 3-6 Disabling protocols 3-7 4 Novell NetWare Configuration Before you begin 4-1 NetWare configuration overview 4-2 Allowing unencrypted passwords 4-3 Printer configuration usin
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Printer configuration using PCONSOLE 4-21 Adding a print server 4-21 Selecting queues for the printer 4-22 Modifying other print server parameters (optional) 4-23 How to disable protocols 4-24 Troubleshooting 4-25 Printer does not appear in the Advanced Configuration Tool 4-25 Testing the file server-to-printer connection 4-26 Cannot submit job to a queue 4-27 Job appears in queue, but printer does not to service it 4-28 Job is serviced, but does not print 4-29 5 TCP/IP Configuration Before
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Controlling host access and control character filtering 5-24 LPR (BSD systems) 5-24 AppSocket (TCP Sockets) 5-26 Receiving printer status (optional) 5-27 Syslog 5-27 SNMP 5-29 Troubleshooting 5-31 Testing the network connection 5-31 Solving printing problems 5-32 How to disable protocols 5-33 A Unix Host Configuration for TCP/IP B RARP and BOOTP Index vi
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Chapter 1 Introduction How to use this manual This manual provides information needed by system administrators and others who need to install Tektronix color printers equipped with an internal Ethernet interface. Tektronix printers that do not support the internal Ethernet interface can be attached to Ethernet networks by using the Tektronix 4511A Network Interface. The 4511A Network Interface supports the TCP/IP protocol (Transmission Control Protocol/Internet Protocol). See
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1 Introduction Related documentation Several manuals and other documents are included with your printer. In most cases, you will need to use some or all of these documents before you use this manual for network conÞguration. n Network upgrade kit installation instructions. These instructions describe how to install the circuit board that provides your printer with network capability. These instructions are for upgrades only; if you order your printer from Tektronix
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Introduction 1 Whom to call for help Customer support Call your dealer or a Tektronix sales representative for assistance, or in the U.S.A. and Canada, call the Customer Support Hot Line: 1-800-835-6100. Automated information by fax As an alternative to calling the Customer Support Hot Line, call HAL, our automated information system. HAL faxes you information immediately. Topics include: n The latest technical hints and tips n Solutions to most common technical
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1 Introduction Typographical conventions The typographical conventions used in this manual are described in the following topics. File names, directory names, folder names File names, directory names, and folder names in text are represented in italics. For example: n /etc/hosts (Unix) n AUTHRIZR.EXE (DOS) n Reset Printer (Macintosh) Menus and command names in menus Menus and command names in a menu-driven interface are represented in bold. For ex
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Introduction 1 Command line syntax Bold type is used to indicate characters you must type exactly as shown. For example: COPY B:\ACT-TOOL\ACT.EXE C:\UTILITIES Note Extra spaces are added between command elements for clarity; you need only type a single space. Italic type indicates variable elements. For example: arp -a printer-name printer-Ethernet-address Optional command parameters are indicated within [square brackets]. For example: n To extrac
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1 Introduction 1-6 Network Utilities for Phaser Color Printers
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Chapter 2 Network Printing with Tektronix Color Printers Many Tektronix color printers are equipped with a rear panel Ethernet connector. However, to make the connector active, internal hardware is required. The internal hardware can be purchased initially with the printer as an option or later as an upgrade kit. The internal hardware is a small circuit board installed inside the printer. How to tell if the Ethernet internal hardware is installed in your printer To determine
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2 Network Printing with Tektronix Color Printers If the Ethernet internal hardware is not installed, the Þelds listed in the table do not appear; instead, a Þeld reading ÒEthernet: Not InstalledÓ is listed. Refer to your printerÕs user manual for more information on the startup page. For more information on the conÞguration page, see ÒYour printerÕs conÞguration pageÓ on page 2-3. How to tell which protocols are enabled in your printer All protocols can be enabled and disabled. Howe
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Network Printing with Tektronix Color Printers 2 Your printerÕs conÞguration page Your printer can generate a conÞguration page that lists the following types of information: n General printer information n TekColor settings n Communication and network parameters for all ports n SCSI disk settings (if the printer has a SCSI port) The information supplied on the conÞguration page is very helpful when you are installing and conÞguring the printer on a network. There ar
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2 Network Printing with Tektronix Color Printers TCP/IP authorization code When the Ethernet option is installed, the EtherTalk and NetWare protocols are immediately active. To acquire TCP/IP capability, another option is required. Upon purchasing the TCP/IP option, you receive an authorization code, which is sent to the printer to activate the TCP/IP protocol. If you purchase the TCP/IP option initially with the printer, the authorization code is sent to the printer at the factory (TCP/
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Network Printing with Tektronix Color Printers 2 Network installation overview The following diagram summarizes the process of installing a Tektronix printer on a network. Step 1, unpacking and setting up your printer, must be done before attempting to conÞgure the printer on a network. Printer setup includes installing transfer rolls, loading paper trays, and turning on the printer. See your printerÕs user manual for information about printer setup. ÒEthernet connectionÓ on page 2-6
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2 Network Printing with Tektronix Color Printers Ethernet connection Ethernet is a communication standard that supports very high speed data transmission. Ethernet offers signiÞcant speed improvement compared to serial, parallel, and LocalTalk connections. Speed improvement varies greatly depending on network trafÞc, computer hardware, and other factors. The printer's Ethernet port conforms to the IEEE 802.3 and Ethernet II standards, but it uses the smaller AAUI connector (developed by Ap
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Network Printing with Tektronix Color Printers 2 Twisted pair (10BASE-T) adapter (Tektronix order number 1. 011-0162-00) a. Printer connection b. Twisted pair connection 2. Thin coax (10BASE2) adapter (Tektronix order number 011-0161-00) a. Printer connection b. Ethernet cable connection 3. Thick coax (10BASE5/AUI) adapter (Tektronix order number 011-0160-00) a. Printer connection b. Thick AUI connection c. AC power connection User Manual 2-7
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2 Network Printing with Tektronix Color Printers Ethernet cables and termination 10BASE-T (Twisted Pair) Do not use Òsilver satinÓ telephone extension cables for 10BASE-T networks, either as drop cords or as patch cables in the wiring closet. (Silver satin cables are ßat, usually silver or gray, with 28-gauge stranded or tinsel conductors.) Do not use shielded twisted pair cable intended for IBM token ring networks or voice-grade (level 1 or 2) unshielded twisted pair cable for wiring run