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Operating Instructions
COPY REFERENCE
Read this manual carefully before you use this product and keep it handy for future
reference.
For safety, please follow the instructions in this manual.
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5. What to do if Something Goes Wrong If Your Machine Does Not Operate as You Want General Machine Status Problem/Cause Action The machine instructs you The machine is warming Wait for the machine to to wait. up. warm-up. Reference You can use Auto Start mode during warm-up. See ⇒ P.69 “Auto Start”. Copy paper is moving in Please wait until paper has tray 1 (Tandem Tray). moved. The machine cannot detect Improper original is set. Set non-standard size orig- the original size. See ⇒ P.16 “Si
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What to do if Something Goes Wrong Machine Status Problem/Cause Action The number of sheets that -- Check the stapler capacity. can be stapled has been ex- See ⇒ P.49 “Staple”. ceeded. The machine cannot staple -- Select a paper size that can this size paper. be used in Staple mode. See ⇒ P.49 “Staple” This paper is not available A paper size not available Select a paper size that can in Duplex mode. in Duplex mode has been be used in Duplex mode. selected. See ⇒ P.84 “Duplex” You cannot
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If Your Machine Does Not Operate as You Want Connect Copy Machine Status Cause Action You cannot use Connect The sub-unit has a paper Press the [Cancel], key on Copy. misfeed or needs a fresh the master unit and follow supply of toner or other re- the instructions given on plenishable supply. the sub-unit display. Reference See P.286 ⇒ “D Chang- ing the Toner Bottle” See ⇒ P.289 “x Clear- ing Misfeeds” See P.304 “e Remov- ⇒ ing Jammed Staples” If the sub-unit display shows that a cover is
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What to do if Something Goes Wrong Machine Status Cause Action You cannot use Connect The sub-unit is busy copy- Press the [Cancel] key on Copy. ing or printing with anoth- the master unit then stop er function. the sub-unit from copying/ printing. The sub-unit is in Interrupt Press the [Cancel] key on mode. the master unit. Then press the {Interrupt} key on the sub-unit to exit Interrupt mode. Reference See ⇒ P.67 “Interrupt Copy” The sub-unit has been Press the [Cancel] key on switched
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If Your Machine Does Not Operate as You Want Display Problem Cause Action The display panel is off. The screen contrast is set Turn the screen contrast too dark. knob to adjust the contrast. The machine is in Energy Press the {Energy Saver} Saver mode. key to exit Energy Saver mode. The operation switch is Turn on the operation turned off. switch. Nothing happens when the The main power switch is Turn on the main power operation switch is turned turned off. switch. See ⇒ P.5 “Guide to on.
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What to do if Something Goes Wrong Machine Status Cause Action The [Connect] key does not The master unit is in Preset Exit Preset Jobs mode in appear on the display. Jobs mode. one of the following ways. ❖ If you are still selecting copy settings and copying has not started yet : Press the [Clear] key then remove the origi- nals set in the master unit document feeder. ❖ If Preset Jobs mode is in progress : Press the {Stop} key, follow the instructions on the display then 5 press the [
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If Your Machine Does Not Operate as You Want Machine Status Cause Action The [Connect] key is grayed The master unit is now Press the master unit out. copying or copying will {Stop} key to cancel copy- start as soon as the warm- ing. up finished. Copying has stopped be- Solve the problem on the cause there is a paper mis- master unit. feed or toner has run out on the unit you wish to use as the master unit. Functions are programmed Press the master unit that cannot be used with {Clear Modes
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What to do if Something Goes Wrong If Connect Copy is Cleared Machine Status Cause Action Exited Connect Copy. The master unit main pow- On the master unit, either er switch has been turned turn on the main power off or the operation switch switch or press the opera- has been pressed. tion switch, then press the [Connect] key and start your copy job again. Either the sub-unit main A message requesting you power switch has been to check the sub-unit is dis- turned off or the operation played
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If Your Machine Does Not Operate as You Want If You Cannot Exit Connect Copy Machine Status Cause Action Nothing happens when Originals are being Press the master unit you press the [Connect] key. scanned or copied. {Stop} key and them press [Yes] key to cancel scan- ning or copying. There is a paper misfeed in Clear the paper jam in the either the master unit or master unit or sub-unit. sub-unit. Reference See ⇒ P.289 “x Clear- ing Misfeeds” See ⇒ P.304 “e Remov- ing Jammed Staples” If the “
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What to do if Something Goes Wrong Machine Status Cause Action Nothing happens when The master unit or sub-unit Solve the problem in the you press the [Connect] key. needs a fresh supply of ton- appropriate unit. er or staples. Reference See ⇒ P.281 “B Loading Paper” See ⇒ P.286 “D Chang- ing the Toner Bottle” See ⇒ P.301 “d Adding Staples” See ⇒ P.307 “y Remov- ing Punch Waste” For any other problems, follow the instructions that are displayed. To exit Connect Copy 5 mode, press the maste
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If You Cannot Make Clear Copies If You Cannot Make Clear Copies Problem Cause Action Copies appear dirty. The image density is too Adjust the image density dark. ⇒ P.34 “Adjusting Copy Im- age Density”. Auto Image Density is not Select Auto Image Density. selected. The reverse side of an orig- The image density is too Adjust the image density inal image is copied. dark. ⇒ P.34 “Adjusting Copy Im- age Density”. Auto Image Density is not Select Auto Image Density. selected. A shadow appears on c
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What to do if Something Goes Wrong If You Cannot Make Copies As You Want Problem Cause Action Copies are not stapled. There are jammed staples Remove jammed staples. in the stapler. See ⇒ P.304 “e Removing Jammed Staples”. Note ❒ After removing jammed staples, staples might not eject proper- ly the first few times you try to use the sta- pler. The number of copies ex- Check the stapler capacity. ceeds the capacity of the See ⇒ P.49 “Staple”. stapler. 5 Staples are wrongly posi- Originals a
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If You Cannot Make Copies As You Want Adjust Image Problem Cause Action In Double Copies mode, The original and copy pa- Select the proper original parts of the original image per do not match. and copy paper. See ⇒ are not copied. P.144 “Double Copies”. In Centre/Border mode, You set too wide an erased Make the margin narrower parts of the original image margin. with the User Tools. See are not copied. “Border Erase Width” and Your original has narrow “Centre Erase Width” ⇒ margins on fo
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What to do if Something Goes Wrong Problem Cause Action Order of copies is not cor- You set originals in the in- When setting a stack of rect. correct order. originals in the document feeder, the last page should be on the bottom. If you set an original on the exposure glass, start with the first page to be copied. Duplex Problem Cause Action Order of copies is not cor- You set originals in the in- When setting a stack of rect. correct order. originals in the document feeder, the last pag
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If You Cannot Make Copies As You Want Stamp Problem Cause Action The wrong date is printed. The machine main power Set the date correctly again. has been turned off for See "Date Settings" in the more than 20 days. "System Settings". The stamp position is The paper orientation is Check the paper orienta- wrong. wrong. tion and stamp position. The stamp does not appear. Stamp is too large to print. Check the size of the user stamp and register it again. See ⇒ P.175 “Program/De- lete User St
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What to do if Something Goes Wrong Connect Copy Machine Status Cause Action You can not use the Punch The sub-unit does not have Press the [Connect Copy] function. the optional punch kit. key to disconnect, then start copying. The copied images differ. The “Original Mode” of the See ⇒ P.320 “Adjust Image” user tools (Copy Features) settings are not the same. The user stamp settings are Register the same stamp in not the same on the master each user stamp. unit and sub-unit. When Memory is Fu
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Loading Paper B B Loading Paper Note ❒ For how to change the paper size of tray 2 (500-sheet tray), see ⇒ P.296 “Changing the Paper Size”. Reference For information on paper types and sizes, see ⇒ P.18 “Copy Paper”. To load paper in tray 1 (Tandem Tray) Important ❒ When the paper on the right side in tray 1 runs out, the paper on the left side will automatically move to the right side. While the paper on the left side is moving, the machine instructs you to wait. At this time, do not pull out t
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What to do if Something Goes Wrong B Square the paper and set it in the tray. ❖ When the whole tray is pulled out: Important ❒ Push the right paper to the right side, and the left paper to the left side. 5 ❖ When the left half of the tray is pulled out: Important ❒ Do not stack paper over the limit mark. ❒ Make sure that the paper stack is flush with the left side fence. Note ❒ Fan the paper before placing it in the tray. ❒ If paper is curled or warped, correct the curl or warp before placing it
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Loading Paper B Loading paper in Tray 2 or 3 A Pull out the paper tray until it stops. B Square the paper and set it in the tray. 5 Important ❒ Do not stack paper over the limit mark. ❒ Make sure that the paper stack is flush with the right side fence. Note ❒ Fan the paper before placing it in the tray. ❒ If paper is curled or warped, correct the curl or warp before placing it in the tray. C Push the paper tray in until it stops. 283
