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Aura Series
(PP7000 / PP7000-II)
Thermal Printer
User's Guide
Rev.: A1
IMPORTANT!!!!
Please read carefully before using this printer
Before opening the Top Hood, make sure there is no
paper jam or cutter jam trouble. (Read page 3-4,
3-5 and Warranty Limit in the user’s Manual.)
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Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
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Table Of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1 -- 1 CONGRATULATION . . . . . . . . . . . . . . . . . . . . . . 1 -- 1 PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 -- 1 UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 2 OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 3 MAIN PARTS ON THE EXTERIOR . . . . . . . . . 1 -- 3 INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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PRINT HEAD CLEANING . . . . . . . . . . . . . . . . . 3 -- 1 TROUBLE SHOOTING . . . . . . . . . . . . . . . . . . . . 3 -- 2 General problems . . . . . . . . . . . . . . . . . . . . . 3 -- 2 Printing problems . . . . . . . . . . . . . . . . . . . . . 3 -- 2 Paper jam problems . . . . . . . . . . . . . . . . . . . 3 -- 4 Auto cutter problems . . . . . . . . . . . . . . . . . . 3 -- 4 Advanced analysis tool . . . . . . . . . . . . . . . . . 3 -- 5 SPECIFICATIONS . . . . . . . . .
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I. GETTING STARTED A. CONGRATULATION You have made a very wise decision by purchasing the easy loading ; low noise ; high resolution ; light weight ; high reliability thermal printer Aura (PP7000 & PP7000-II) series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale, kitchen & kiosk application. The manufacturer of this printer not only wishes to take this opportunity to congratulate your smart investment on buying this printer but also lik
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reminder function to persons around. It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment. This printer also supports application in different countries of various kinds of power systems by changing the power cord to the power adaptor. The PP7000-II is the enhanced model from PP7000 for higher print speed. C. UNPACKING Followings are items you may find when you carefully unpack the carton that delivers Aura series printer. If there
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Front View Rear View Parallel Connector Power Switch Frame Ground Serial Connector Power Connector Peripheral Connector Bottom View Screws Setup Window Window Plate Screw F. INDICATORS • Power LED: green • Error LED: red • Paper Out LED: red 1 - 4
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G. OPERATING ENVIRONMENT • Place the printer on a sturdy, level surface. • Choose a place that is well ventilated and free of excessive dust, smoke or fume. • Do not put the printer under direct sunlight or near a heater. • Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation). • Since the paper roll is highly thermal sensitive, please keep them in a dark place that is 20º and 65% RH when not installed in the printer. • Use a grounded AC
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II. QUICK START-UP A. LOADING PAPER 1. Desk top application 1. Slide the hood lock toward the front of the printer to release the hood. 2. Raise the released hood wide open manually. 3. Drop the thermal paper roll inside the printer in the orientation as shown in the picture. 4. Close the hood back leaving the tail of the paper roll coming out of the opening between the hood and the top cover. Tear off excessive paper. 2 - 1
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2. When to replace paper Whenever the printer gives paper out signal or a red line appears on the thermal paper, it is the proper timing for replacing the paper. Do not wait till the print engine is dragging the paper roll at the very end. Remove the leftover and replace a new paper roll as illustrated above to prevent excessive paper dust in the printer and consequently possibility for paper jam. B. CONNECTING CABLES 1. Serial connection All the external connectors are in the reces
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window the switch positions both 1, and 2 to ON leaving the rest unchanged as factory default setting. 3. Peripheral connection The peripheral controller is a RJ11 jack near the serial connector. With use of Posiflex cash drawer cable 20863018001 (CCBLA-180-1) come with cash drawer, this port can control a Posiflex cash drawer CR3100 or CR3200 or CR4000 or CR4100. If a Posiflex special split cable 20867023800 (CCBLA-238) is used instead, this port can control two cash drawers of above
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sure that the type of power cord and the voltage requirement of the power adaptor meet the local power conditions. Now the printer is ready for power on. 6. Self test Press and hold down the feed button while turning the on / off switch on. The printer will then perform a self test. A sample slip of self test result is printed below. Please note that both serial and parallel interfaces are indicated. That means the printer is working on an autosensing and autoselect algorithm. The
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moment, a font table will be printed in text mode again. To exit the test printing, please turn the printer off and on again. C. SPECIAL ADJUSTMENTS 1. Paper near end sensor The near end sensor for paper roll in the printer is now able to have the printer work with paper rolls of several bobbin sizes. Please refer to the picture at right from Fixing Screw inside the paper roll compartment that there are a fixing screw and a Sensor Head sensor head in the wall. Slightly release th
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extremely light bobbin, easily causing the paper roll to go off position when paper feeding with low remaining paper. In this case, the paper near end sensor may function abnormally and it would be a good solution to set in the setup window to have the printer to send busy only when input buffer is full and not based on every off line signal. 3. Spacer plate If the paper roll is of width less than the standard 80 / 58 mm, it may run away from the paper near end sensor during applicati
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III. MAINTENANCE GUIDES A. MAINTENANCE GUIDE LINES • Always turn off and disconnect power before opening the cover. • The areas around the print head and motor become very hot during and just after printing, do not touch them. • When handling the interior of the thermal printer, please pay attention not to be hurt by any sharp edge of the metal parts. B. GENERAL CLEANING Please use soft hair brush or compressed air to clear away any dust or paper scraps accumulation inside the print
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Before putting back the paper roll for printing, alcohol solvent must be dried completely. D. TROUBLE SHOOTING This section gives solutions to some printer problems you may have. 1. General Problems No LED lights up on control panel when switched on – Make sure that the power supply cables are correctly plugged into the printer, the power adaptor and to the power outlet. Make sure that power is supplied to the power outlet. If the outlet is controlled by a switch or timer, try use ano
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If there is no paper jam and the print head is not overheated, turn off the printer and wait for half a minute then turn it back on. If the problem still remains, contact a qualified service person. Nothing can be printed with ERROR LED OFF – Try to run self test according to previous chapter to check if the printer itself works properly. If the self test passes, check the following: a. Check the connection of the interface cable at both the printer and computer ends. Also make sure tha
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speed by adjusting an internal switch describe in last chapter of the manual. 3. Paper Jam Problems Paper is jammed inside the printer – Turn off the printer and open the print hood by releasing the hood lock. Remove the jammed paper and reinstall the paper roll. Close the hood properly and firmly. Then turn on the printer for operation. If the auto cutter is jammed, the print hood will be locked. Please first resolve the auto cutter problems per description in next item and then come
