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Z600 Series Color Jetprinter™
User’s Guide for Windows
Setup troubleshooting
A checklist to find solutions to common setup problems.
Printer overview
Learn about the printer parts and the printer software.
Printing ideas
How to print several projects on various types of paper.
Maintenance
Caring for your cartridges and ordering supplies.
General troubleshooting
Error messages, print quality problems, paper jams, and much more.
January 2003
www.lexmark.com
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Edition: January 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply
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Contents Chapter 1: Printer overview .......................................................... 5 Understanding the printer parts...................................................................... 5 Understanding the printer software ................................................................ 6 Chapter 2: Printing ideas............................................................. 10 Printing on plain paper .................................................................................
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Chapter 4: Setup troubleshooting.............................................. 49 Troubleshooting checklist............................................................................. 49 Solving printer software installation problems.............................................. 50 Chapter 5: General troubleshooting........................................... 53 Understanding error messages and flashing lights ...................................... 53 Resolving unsuccessful or slow printing.....
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1 Printer overview Understanding the printer parts Z600 Series Color Jetprinter™ Paper support Power supply connector USB cable connector Sheet feeder Power/Resume button Front cover Paper guide and release tab Paper exit tray Printer overview 5
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The following table describes each part. Use this: When you want to: Power/Resume button Turn the printer on or off. Eject paper from the printer. For more information, see “Printer has a paper jam” on page 57. Check the printer status. For more information, see “Understanding error messages and flashing lights” on page 53. Front cover Install or change print cartridges. Clear paper jams. Paper exit tray Stack paper after printing. Paper guide and Make sure paper feeds correctly into
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Quality/Speed: Normal Type: Plain Paper Paper Size: A4 or Letter Orientation: Portrait Layout: Normal For more information about the printer settings for different types of print jobs, see “Printing ideas” on page 10. Customizing the settings for your document 1 With your document open, click File Print. The Print dialog box appears. 2 From the Print dialog box, click Properties, Preferences, or Options. 3 From the Quality/Copies tab, select a print quality setting. 4 From the Paper S
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Paper Setup tab From: Select: Type Plain Paper, Envelope, Banner, Coated Paper, Photo/Glossy Paper, Transparency, Iron-On Transfer, or Card Stock. Paper Size A size specific to your paper type. If your paper size is not listed, select Custom Size. For help, see “Printing on custom size paper” on page 40. Orientation Portrait or Landscape. Print Layout tab From: Select: Layout Normal, Banner, Mirror, N-up, Poster, or Booklet. Duplexing Two-Sided to print your document on both sides of the pa
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The following table describes the LSC tabs: From this tab: You can: How To Receive printer information. Receive basic printing tips. Receive printing project information. Troubleshooting View tips for your printer status. View common troubleshooting topics. Maintenance Install a print cartridge. View information about how to purchase new cartridges. Clean the print cartridge nozzles. Align the cartridges. Solve other problems. Note: Do not access this tab while a job is in p
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2 Printing ideas Printing on plain paper You can load up to 100 sheets of plain paper at a time, depending on the thickness of the paper. Step 1: Load the paper Load the paper vertically against the right side of the paper support. Do not force the paper into the printer. Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Printing ideas 10
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Step 2: Customize the print settings If you are using plain A4 or letter size paper, and you want to print with normal print quality, you do not need to adjust the settings. If you are using specialty media, follow the steps for your paper type. Step 3: Print your document Click OK. Printing photos You can load up to 50 sheets of coated, photo, or glossy paper at a time, depending on the thickness of the paper. You may want to print on plain paper before loading your photo paper and changing
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Squeeze and slide the paper guide to the left side of the photo paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Step 2: Customize the print settings 1 With your document open, click File Print. The Print dialog box appears. 2 From the Print dialog box, click Properties, Preferences, or Options. 3 Select a print quality: a From Print Properties dialog box, select the Quality/Copies tab. b From the Quality/Speed area, select Better or Best. Note
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Step 3: Print your photos Click OK. Note: To prevent smudging, remove each photo as it exits the printer, and then let it dry before stacking. Printing on premium or coated paper You can load up to 100 pages of premium paper at a time, depending on the thickness of the paper. Step 1: Load the premium or coated paper If your paper includes instructions, read them carefully. Load the premium paper vertically against the right side of the paper support. If there is a special mark on the pa
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Step 2: Customize the print settings 1 With your document open, click File Print. The Print dialog box appears. 2 From the Print dialog box, click Properties, Preferences, or Options. 3 Select a print quality: a From Print Properties dialog box, select the Quality/Copies tab. b From the Quality/Speed area, select Better or Best. Note: Higher print quality settings result in better quality documents, but may take longer to print. 4 Select a paper type: a From Print Properties dialog box, select
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Step 1: Load the paper Load the paper vertically against the right side of the paper support. Do not force the paper into the printer. Make sure the print side is facing you. Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Note: For the best print quality, use a heavier weight paper. Step 2: Customize the print settings 1 With your document open, click File Print. The Print dialog
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3 Print on both sides of the page: a From Print Properties dialog box, select the Print Layout tab. b From the Duplexing area, select Two-Sided. c Select Side Flip or Top Flip. If you select Side Flip, the pages of your document turn like the pages of a magazine. If you select Top Flip, the pages turn like the pages of a legal pad. d Check the steps for your paper type to further customize your document. e Click OK. Step 3: Print your document Click OK. The odd-numbered pages print first, along
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Printing cards You can load up to 25 greeting cards, index cards, photo cards, or postcards at a time, depending on the thickness of the cards. Step 1: Load the cards If your cards include instructions, read them carefully. Load the cards vertically against the right side of the paper support. Make sure the print side is facing you. Do not force the cards into the printer. Squeeze and slide the paper guide to the left side of the cards. Step 2: Customize the print settings 1 With you
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2 From the Print dialog box, click Properties, Preferences, or Options. 3 Select a print quality: a From Print Properties dialog box, select the Quality/Copies tab. b From the Quality/Speed area, select Better or Best if you are printing on photo cards or greeting cards. Select Normal for other types of cards. 4 Select a paper type: a From Print Properties dialog box, select the Paper Setup tab. b From the Type area, select Card Stock. 5 Select a paper size: a From Print Properties dialog box,
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Load the envelopes vertically against the right side of the paper support. Make sure the print side is facing you. Make sure the stamp location is in the upper left corner. Do not force the envelopes into the printer. Squeeze and slide the paper guide to the left side of the envelopes. Step 2: Customize the print settings 1 With your document open, click File Print. The Print dialog box appears. 2 From the Print dialog box, click Properties, Preferences, or Options. 3 Select a paper
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4 Select an envelope size: a From Print Properties dialog box, select the Paper Setup tab. b From the Envelope Size menu, select the correct size. For more information about printing on custom size paper, see “Printing on custom size paper” on page 40. 5 Select the orientation: a From Print Properties dialog box, select the Paper Setup tab. b From the Orientation area, select Landscape. 6 Click OK. Note: Many software programs are designed to override the settings in Paper Setup. Make sure lan