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SureMark Printers
DBCS User’s Guide
updated March 18, 2002 GA27-4256-00
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updated March 18, 2002 Note Before using this information and the product it supports, be sure to read “Safety Information” on page xi and the general information under Appendix G, “Notices” on page 173. Third Edition (September 2000) This edition applies to IBM SureMark Printers, models TI5, TG5,, TF7 and TM7. This edition replaces publication GA18-7710-01. Order publications through your IBM representative or the IBM branch office serving your locality. Publications are not stocked at the addr
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updated March 18, 2002 Contents Preface............................ ix Who Should Read This Manual ...................ix How This Manual Is Organized ...................ix Related Publications and Diskettes..................x Where to Find More Information...................x Tell Us What You Think ......................x Safety Information........................xi Summary of Changes ..................... xix Web-only Update for GA27-4256-01 (March 2002)............xix Web-only Update for GA27-
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updated March 18, 2002 Software Adjustments (Models TI5 and TG5 Only)............27 Using the 4690 Operating System.................27 || Using IBM Point-of-Sale Device Diagnostics.............28 Using Reference/Service Diskettes (RS-485 or RS-232 Only).......28 4610 DBCS Installation Utility Diskette ................31 DBCS Code Page Download....................31 4610 DBCS Installation Utility Diskette Code Page Download.......31 DBCS Code Page Download – POSS for Windows (RS-485 and USB only)
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updated March 18, 2002 Resetting the Printer - Offline ...................70 Problem Determination......................70 Part 4. Appendixes.............................. 71 Appendix A. Consumable Supplies ................73 Paper Specifications.......................73 Thermal Paper........................73 Document Insert Forms (Models TI5 and TG5 Only) ..........74 Print Ribbons (Models TI5 and TG5 Only)..............75 Appendix B. Technical Information.................77 General Descriptio
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updated March 18, 2002 Setup Commands .......................125 Set Print Mode .......................125 Set or Cancel Double-Wide Mode ................126 Set or Cancel Double-High Mode.................127 Set or Cancel Underline Mode..................127 Set or Cancel Overline Mode ..................127 Set or Cancel Invert Mode ...................127 Set or Cancel Emphasized Printing................128 Set or Cancel High Quality Print Mode...............128 Set Print Station................
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updated March 18, 2002 Print Predefined Graphics (Logo) Command ............151 Print Predefined Messages...................152 Miscellaneous Commands ....................152 Tab to Next Tab Stop .....................152 Return Home (Select Printhead Location)..............153 Paper Cut/DI Eject......................153 Generate Drive Pulse for Cash Drawer ..............153 Retrieve the Flash Storage...................154 || Retrieve Size of User Flash Storage ...............154 Retrieve Printer
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updated March 18, 2002 Korean Communications Statement................175 Chinese Class A warning statement................175 Taiwanese Class A Warning Statement ..............175 Australia / New Zealand Compliance Statement ...........176 Trademarks..........................176 Index............................177 viii SureMark DBCS User’s Guide
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updated March 18, 2002 Preface This manual assists you with installing, testing, and performing problem determination for models TI5, TF7, and TM7 of the IBM SureMark Printer. Who Should Read This Manual This manual is intended for use by persons who are installing, testing, or programming a Model TI5, TF7 or TM7 IBM SureMark Printer. The manual should also be used for problem determination on the printer. How This Manual Is Organized Part 1 contains information that applies to SureMark printers
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updated March 18, 2002 Related Publications and Diskettes v IBM SureMark Printers: DBCS Hardware Service Manual, GY27-0397 v IBM SureMark Printers: DBCS Installation Utilities Diskette v IBM 4693 Point-of-Sale Terminals Reference Diskette v IBM 4694/4695 Point-of-Sale Terminals Service Diskette v IBM Safety Information – Read This First, GA27-4004 v IBM SurePOS 700 Series: System Reference, SA27-4220 v IBM SurePOS 500 Series: System Reference, SA27-4255 v POSS Programming Reference and User’s Gu
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updated March 18, 2002 Safety Information Danger: Before you begin to install this product, read the safety information in IBM Safety Information - Read This First, GA27-4004. This booklet describes safe procedures for cabling and plugging in electrical equipment. Gevaar: Voordat u begint met de installatie van dit produkt, moet u eerst de veiligheidsinstructies lezen in de brochure Veiligheidsinstructies—Lees dit eerst, GA27-4004. Hierin wordt beschreven hoe u electrische apparatuur op een veil
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updated March 18, 2002 Perigo: Antes de começar a instalar este produto, leia as informações de segurança contidas em Informações Sobre Seguranaça—Leia Isto Primeiro, GA27-4004. Esse folheto descreve procedimentos de segurança para a instalaçãode cabos e conexões em equipamentos elétricos. Fare! Før du installerer dette produkt, skal du lse sikkerhedsforskrifterne i Sikkerhedsforskrifter—Lœs dette fø rst GA27-4004. Vejledningen beskriver den fremgangsmåde, du skal bruge ved tilslutning af kabler
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updated March 18, 2002 Danger Avant d’installer le présent produit, consultez le livret Informations pour la sécurité–Lisez-moi d’ abord, GA27-4004, qui dé crit les procédures à respecter pour effectuer les opérations de câ blage et brancher les équipements électriques en toute sécurité. Vorsicht Bevor mit der Installation des Produktes begonnen wird, die Sicherheitshinweise in Sicherheitsinformationen—Bitte zuerst lesen, IBM Form GA27-4004. Diese Veröffentlichung beschreibt die Sicherheitsvorke
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updated March 18, 2002 Fare Før du begynner å installere dette produktet, må du lese sikkerhetsinformasjonen i Sikkerhetsinformasjon—Les dette fø rst, GA27–4004 som beskriver sikkerhetsrutinene for kabling og tilkobling av elektrisk utstyr. Perigo Antes de iniciar a instalação deste produto, leia as informações de segurança Informações de Segurança—Leia Primeiro, GA27–4004. Este documento descreve como efectuar, de um modo seguro, as ligações eléctricas dos equipamentos. Peligro Antes de empezar
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updated March 18, 2002 Varning—livsfara Innan du börjar installera den här produkten börduläsa sä kerhetsinformationen i dikumentet Säkerhetsföreskrifter—Läs detta fö rst, GA27–4004. Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning. Preface xv
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updated March 18, 2002 IBM IBM GA27-4004 GA27-4004 xvi SureMark DBCS User’s Guide
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updated March 18, 2002 Preface xvii
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updated March 18, 2002 xviii SureMark DBCS User’s Guide
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updated March 18, 2002 Summary of Changes This section summarizes the changes included in the latest editions of this manual. Web-only Update for GA27-4256-01 (March 2002) This update contains updates to the paper loading procedure for models TM6 and TF6. See “Paper Loading” on page 63. Web-only Update for GA27-4256-01 (June 2001) This edition includes the updates for the TG5 model. GA18-7710-01 This edition includes information for the support of a USB logic card. Information that was added inc
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updated March 18, 2002 – Part 1, “General Information” on page 1 contains information that is similar for all SureMark models. Information about the new single-station printers has been added throughout this part. – Part 2, “Models TI5 and TG5” on page 45 contains information that is specific to the Model TI5 thermal/impact SureMark printer. – Part 3, “Models TF7 and TM7” on page 61 contains information that is specific to the new single-station SureMark printers – models TF7 and TM7. v A new th