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Operation Manual
®
Smart-UPS X
Uninterruptible Power Supply
Low Voltage (100-127 V)
SMX2000RMLV2U
SMX2200RMLV2U
SMX3000RMLV2U
SMX3000RMLV2UNC
SMX3000RMJ2U
High Voltage (200-240 V)
SMX2200RMHV2U
SMX3000RMHV2U
SMX3000RMHV2UNC
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Overview About the UPS ® ® The APC by Schneider Electric Smart-UPS X is a high performance uninterruptible power supply (UPS). It provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges; small utility fluctuations and large disturbances. The UPS also provides battery backup power until utility power returns to safe levels or the batteries are fully discharged. The Smart-UPS X has both high and low voltage models Low Voltage (100-127 V) High Volta
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Rear panel SmartSlot Controllable Outlet Group 3 UPS input External battery pack connector Ground screw EPO connector Controllable Outlet Group 1 Serial port Controllable Outlet Group 2 USB port 2200 VA Low Voltage 2000 VA Low Voltage 3000 VA Low Voltage 2200/3000 VA High Voltage Specifications Operating Conditions This unit is intended for indoor use only. Select a location sturdy enough to support the weight of the UPS and XLBP. Do not operate the unit where there is exces
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Installation UPS For UPS installation information, see the Smart-UPS X 2000-3000 VA Quick-Start that is included with the UPS. The guide is also available on the enclosed CD and the APC Web site at www.apc.com. Network Management Card For installation information, see the user manual provided with the Network Management Card (NMC). The user manual is also available on the APC Web site at www.apc.com. External Battery Pack For installation information, see the Smart-UPS X 2000-3000 VA External
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Operation Connect Equipment to the UPS Note: The UPS will charge to 90% capacity in the first three hours of normal operation. Do not expect full battery runtime capability during this initial charge period. 1. Connect equipment to the outlets on the rear panel of the UPS. 2. Connect the UPS to the building utility power. Connect the UPS to a two-pole, three-wire, grounded source only. 3. Press the ON/OFF button on the front panel of the UPS to power the unit and all connected equipment. 4.
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Display Interface Overview Online LED UPS Output On/Off button On Battery LED Fault LED Replace Battery LED Display screen UP and DOWN buttons ENTER button ESCAPE button APC By Schneider Electric Using the display interface Use the UP and DOWN buttons to scroll through the main menu options. Press ENTER to view the sub-menus under each main menu option. Press ESCAPE to exit a sub-menu and return to a main menu. Menu Overview The Smart-UPS has Standard and Advanced menu screens
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Main Menu Overview Standard Advanced Load (A) x Load meter (kWh) x Last transfer to battery power information x x Battery charge and estimated run time x x Battery voltage x Number of external battery packs x Internal battery temperature x Run time calibration test results x x Self-test results x x Status of the switched outlet group(s): On, x Off, Sleep, Reboot, Turning On, Turning Off Smart Slot information (if applicable) x Language x x Configuration Local power quality x x Standard or Advanc
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Main Menu Overview Standard Advanced General information about the UPS, xx About including: model numbers, output voltage setting, serial number, manufacture date, replacement battery cartridge information, firmware versions, and suggested battery replacement date. SmartSlot card information (if applicable), x including IP address PowerChute Business Edition information x (if applicable) Smart-UPS X 2000/2200/3000 VA 7
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Configuration UPS Settings Start-up Settings Use the display interface to configure these settings at initial start-up. The UPS will prompt for a response to each setting, if no response is given, the default setting will be used. Note: The unit will not turn on until all of these settings are entered. Function Factory Default Options Description Language English • English The language for the display interface. •French* •German* *Language options will vary by model. • Spanish* • Italian* • Po
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General Settings ® Configure these settings at any time, using the display interface, APC PowerChute software, or a network management card. Function Factory Default Options Description High Transfer Low Voltage Point 100 V: 108 Vac 108-114 Vac 110 V: 116 Vac 116-125 Vac To avoid unnecessary battery usage, set the 120 V: 127 Vac 127-136 Vac transfer point higher if the utility voltage is chronically high and the connected 127 V: 134 Vac 134-143 Vac equipment is known to work under this Hig
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Function Factory Default Options Description Audible Alarm On On/Off The UPS will never beep if all audible alarms are set to Off or when the display buttons are pressed. Auto Self-Test On start-up and every 14 • Last test + 14 days The interval at which the UPS will execute a Interval Setting days since the last test • Last test + 7 days self-test. The batteries much be charged to at • Turn on + 14 days least 70% capacity to perform the test. • Turn on + 7 days • On startup only • Never Res
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Switched Outlet Groups Overview The Switched Outlet Groups can be configured to independently turn off, turn on, shut down, put to sleep, and reboot connected equipment. The Switched Outlet Groups can be commanded to do the following: • Turn off: Disconnect from power immediately and restart only with a manual command • Turn on: Connect to power immediately • Shutdown: Disconnect power in sequence, and automatically reapply power in sequence when utility power becomes available • Reboot: Shut
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Function Factory Default Options Description Turn Off Delay 90 sec Set the value in The amount of time that the Switched Outlet seconds Groups will wait between receiving the command to turn off and the actual shut down. Reboot Duration 8 sec Set the value in The amount of time that the Switched Outlet seconds Groups must remain off before it will restart. Minimum Return 0 sec Set the value in The amount of battery runtime that must be Time seconds available before the Switched Outlet Groups
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Emergency Power Off EPO Overview The Emergency Power Off (EPO) option is a safety feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. Connect each UPS to the EPO switch. The UPS must be manually restarted to reapply power to connected equipment. Press ON/OFF on the front panel of the UPS. Normally open contacts 1. If the EPO switch or relay contacts are normally open, insert the wires fr
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Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button to turn on the UPS. The UPS is not connected to utility Ensure that the power cable is securely connected to the unit and to the utility power. power supply. There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately. The UPS is operating on battery, while connected to input utility power Ther
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Service and Support Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models. b. Call AP
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Smart-UPS Factory Warranty LIMITED WARRANTY American Power Conversion (APC) warrants its Smart-UPS (Products) to be free from defects in materials and workmanship for a period of three (3) years, excluding the batteries, which are warranted for two (2) years from date of purchase. APC's obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective Product or part thereof does not extend the origin
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APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support. • Contac
