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ENGLISH
® ™
Matrox TripleHead2Go
Digital Edition � DP Edition � Digital SE
User Guide
®
(Windows version)
20020-301-0200
2012.10.18
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Contents About this user guide...............................................................................................4 Using this guide.........................................................................................................................................4 More information .....................................................................................................................................4 Overview..........................................................
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Troubleshooting..................................................................................................... 35 What to do if you have a problem..........................................................................................................35 Common problems and solutions .........................................................................................................35 Product information..................................................................................
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About this user guide Your Matrox user guide provides information on installing and using your Matrox hardware. For information on Matrox PowerDesk software features and options, see the help file included with your PowerDesk software. Note: This guide has references specific to version 2.07.00 or later of the Matrox software. If you’re using a previous version of the Matrox software, certain references in this guide may not reflect the software you have. Using this guide This guide assumes
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Overview Thank you for purchasing Matrox TripleHead2Go. This product allows your single-monitor graphics hardware to support up to three monitors at a time. Depending on your Matrox product, you can connect up to three analog, digital, or DisplayPort™ monitors at a time to your Matrox TripleHead2Go product. * Hardware supplied TripleHead2Go Digital Edition Matrox hardware Matrox input cable Matrox input cable USB cable (HD-15 to HD-15) (DVI to DVI) TripleHead2Go DP Edition Matrox hardware Mat
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TripleHead2Go Digital SE Matrox hardware Matrox input cable USB cable Mini DisplayPort to (DisplayPort to DisplayPort) DisplayPort cable Optional hardware (sold separately) Depending on your connection setup, you may also need any of the following hardware: DVI to HD-15 adapter DisplayPort to DVI adapter * Power adapter kit for GXM For more information on connecting your product, see the “Connection setup” section for your Matrox product. To purchase any Matrox cables or adapters not includ
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Connecting your TripleHead2Go Digital Edition product This section describes how to connect up to three (3) analog or digital monitors to your Matrox product. To connect three (3) monitors, see “Connecting three monitors”, page 8. To connect two (2) monitors, see “Connecting two monitors”, page 11. Note: To purchase any cables or adapters not included with your Matrox product, see the Matrox online store (shopmatrox.com). Before you begin To avoid possible problems that could damage your m
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Connecting three monitors Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, USB cable see your system manual.
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Note: If your computer doesn’t have a powered USB port, you’ll need a separate adapter. To purchase a Matrox power adapter kit for GXM, see the Matrox online store (shopmatrox.com). 3 Attach the Matrox input cable If your graphics hardware has a DVI connector, attach one end of the Matrox DVI to DVI cable provided with your Matrox product to the graphics connector on your computer. Attach the other end of the cable to the DVI input connector ( ) Matrox input cable on your Matrox produc
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5 Connect the second monitor If your monitor has a DVI connector, use your monitor cable to connect your second monitor directly to the second connector ( ) on your Matrox product. If your monitor has an HD-15 connector, Monitor cable (DVI) use a DVI to HD-15 adapter (sold separately) to connect your monitor to the connector. 6 Connect the third monitor If your monitor has a DVI connector, use your monitor cable to connect your third monitor directly to the third connector ( ) on your M
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Connecting two monitors Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. USB cable Matrox TripleHead2Go – User Guide 11
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Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual. Note: If your computer doesn’t have a powered USB port, you’ll need a separate adapter. To purchase a Matrox power adapter for your product, see the Matrox online store (shopmatrox.com). 3 Attach the Matrox input cable If your graphics hardware has a DVI connector, attach one end of the Matrox DVI to DVI cable provided with your Matrox product to
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5 Connect the second monitor If your monitor has a DVI connector, use your monitor cable to connect your second monitor directly to the third connector ( ) on your Matrox product. If your monitor has an HD-15 connector, use a DVI to HD-15 adapter (sold Monitor cable separately) to connect your monitor to the (DVI) connector. Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 32). Matrox TripleHead2Go –
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Connecting your TripleHead2Go DP Edition product This section describes how to connect up to three (3) DisplayPort or digital (DVI) monitors to your Matrox product. To connect three (3) monitors, see “Connecting three monitors”, page 15. To connect two (2) monitors, see “Connecting two monitors”, page 18. WARNING: To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your Matrox product, carefully remove the DisplayPort cable by pressing the latch on the to
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Connecting three monitors Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For USB cable more information on powered USB ports, see your system manual.
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3 Attach the Matrox input cable Attach one end of the Matrox DisplayPort cable provided with your Matrox product to the graphics connector on your computer. Attach the other end of the cable to the DisplayPort input connector ( ) on your Matrox product. Matrox input cable (DisplayPort to DisplayPort) Laptops with mini DisplayPort connector – Attach one end of the mini DisplayPort to Mini DisplayPort to DisplayPort adapter DisplayPort adapter to the DisplayPort connector on your Matrox in
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5 Connect the second monitor Use your monitor cable to connect your second monitor directly to the second connector ( ) on your Matrox product. Monitor cable (DisplayPort) If your monitor has a DVI connector, use a DisplayPort to DVI adapter (sold separately) to connect your monitor to the connector. DisplayPort to DVI adapter Monitor cable (DVI) 6 Connect the third monitor Use your monitor cable to connect your third monitor directly to the third connector () on your Matrox product. Moni
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Connecting two monitors Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For USB cable more information on powered USB ports, see your system manual. 18
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3 Attach the Matrox input cable Attach one end of the Matrox DisplayPort cable provided with your Matrox product to the graphics connector on your computer. Attach the other end of the cable to the DisplayPort input connector ( ) on your Matrox product. Matrox input cable (DisplayPort to DisplayPort) Laptops with mini DisplayPort connector – Mini DisplayPort to Attach one end of the mini DisplayPort to DisplayPort adapter DisplayPort adapter (sold separately) to the DisplayPort connector
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5 Connect the second monitor Use your monitor cable to connect your second monitor directly to the third connector ( ) on your Matrox product. Monitor cable (DisplayPort) If your monitor has a DVI connector, use a DisplayPort to DVI adapter (sold separately) to connect your monitor to the connector. DisplayPort to DVI adapter Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 32). 20
