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Maintenance and Service Guide
HP Compaq Pro 6305 Microtower Business PC
HP Compaq Pro 6305 Small Form Factor
Business PC
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
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About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii
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Table of contents 1 Product Features ............................................................................................................................................ 1 Standard Configuration Features ......................................................................................................... 1 Microtower (MT) Front Panel Components .......................................................................................... 2 Small Form Factor (SFF) Front Panel Components
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Sequential part number listing ........................................................................................... 28 Small Form Factor (SFF) chassis spare parts .................................................................................... 31 Computer major components ............................................................................................ 31 Cables .................................................................................................................
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Front Bezel Security ........................................................................................................................... 52 Bezel Blanks ....................................................................................................................................... 54 Memory .............................................................................................................................................. 55 DIMMs .........................................
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Installing and Removing Drives ....................................................................................... 107 Removing a 5.25-inch Drive from a Drive Bay ................................................ 108 Installing a 5.25-inch Drive into a Drive Bay ................................................... 109 Removing a 3.5-inch Drive from a Drive Bay .................................................. 111 Installing a 3.5-inch Drive into a Drive Bay ...................................
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9 POST Error Messages ................................................................................................................................ 173 POST Numeric Codes and Text Messages ..................................................................................... 174 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 182 10 Password Security and Resetting CMOS .............................................................
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1 Product Features Standard Configuration Features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). Figure 1-1 Microtower Configuration Figure 1-2 Small Form Factor Configuration Standard Configuration Features 1
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NOTE: The Small Form Factor computer can also be used in a tower orientation. For more information, see Using the Small Form Factor Computer in a Tower Orientation on page 136 in this guide. Microtower (MT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Table 1-1 Front Panel Components 1 5.25-inch Optical Drives 5 3.5-inch Media Card Reader (optional) 2 Hard Drive Activity Light 6 Dual-State Power Button 3 Microphone
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Small Form Factor (SFF) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Figure 1-3 Front Panel Components Table 1-2 Front Panel Components 1 5.25-inch Optical Drive 5 Microphone/Headphone Connector 2 Dual-State Power Button 6 3.5-inch Media Card Reader (optional) 3 Power On Light 7 Hard Drive Activity Light 4 USB (Universal Serial Bus) Ports 8 Headphone Connector NOTE: When a device is plugged into the Microphone/Hea
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Microtower (MT) Rear Panel Components Figure 1-4 Rear Panel Components Table 1-3 Rear Panel Components 1 Power Cord Connector 6 Line-Out Connector for powered audio devices (green) 2 Line-In Audio Connector (blue) 7 PS/2 Keyboard Connector (purple) 3 PS/2 Mouse Connector (green) 8 VGA Monitor Connector 4 Serial Connector 9 DisplayPort Monitor Connector 5 RJ-45 Network Connector 10 USB 3.0 ports (blue) 11 USB 2.0 ports (black) NOTE: An optional second serial port and an optional parallel por
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Small Form Factor (SFF) Rear Panel Components Figure 1-5 Rear Panel Components Table 1-4 Rear Panel Components 1 RJ-45 Network Connector 7 DisplayPort Monitor Connector 2 Serial Connector 8 VGA Monitor Connector 3 PS/2 Mouse Connector (green) 9 PS/2 Keyboard Connector (purple) 4 Power Cord Connector 10 Line-Out Connector for powered audio devices (green) 5 USB 2.0 ports (black) 11 Line-In Audio Connector (blue) 6 USB 3.0 ports (blue) NOTE: An optional second serial port and an optional para
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Serial Number Location Each computer has a unique serial number and a product ID number that are located on the top cover of the computer. Keep these numbers available for use when contacting customer service for assistance. Figure 1-6 Microtower Serial Number and Product ID Location Figure 1-7 Small Form Factor Serial Number and Product ID Location 6 Chapter 1 Product Features
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2 Installing and Customizing the Software If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system. NOTE: If the computer was shipped with Windows 7 loaded, you will be prompted to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, c
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Downloading Windows 7 updates Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer. 1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. 2. After an Internet connection has been established, click the Start > All Programs > Windows Update. 3. Run Windows Update
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3 Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the following: ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash media devices. ● Enable Quick Boot, which is faster than Full B
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● Solve system configuration errors detected but not automatically fixed during the Power-On Self- Test (POST). ● Replicate the system setup by saving system configuration information on a USB device and restoring it on one or more computers. ● Execute self-tests on a specified ATA hard drive (when supported by drive). ● Enable or disable DriveLock security (when supported by drive). Using Computer Setup (F10) Utilities Computer Setup can be accessed only by turning the computer on or restarting
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Computer Setup—File NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 3-2 Computer Setup—File Option Description System Information Lists: ● Product name ● SKU number (some models) ● Processor type/speed/stepping ● Cache size (L1/L2/L3) (dual core processors have this listed twice) ● Installed memory size/speed, number of channels (single or dual) (if applicable) ● Integrated MAC address for embedded, enabled NIC (if applicable) ● System B
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Computer Setup—Storage NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 3-3 Computer Setup—Storage Option Description Device Configuration Lists all installed BIOS-controlled storage devices. When a device is selected, detailed information and options are displayed. The following options may be presented: ● Hard Disk: Size, model, firmware version, serial number, connector color, SMART. Translation mode (ATA disks only) Lets you select th
