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Dell PowerEdge R420 Systems
Owner's Manual
Regulatory Model: E18S Series
Regulatory Type: E18S001
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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved. ™ ™ ™ ™ ™ ™ ™ Trademarks used in this text: Dell , the Dell logo, Dell Boomi , Dell Precision , OptiPlex , Latitude , PowerEdge
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Contents 1 About Your System......................................................................................................................9 Front-Panel Features And Indicators....................................................................................................................... 9 LCD Panel Features.................................................................................................................................................12 Home Screen..................
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Boot Manager Screen......................................................................................................................................34 UEFI Boot Menu............................................................................................................................................... 34 Embedded System Management............................................................................................................................34 iDRAC Settings Utility........
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Installing The Optical Drive In Cabled Hard-Drive Systems.............................................................................62 Cooling Fans............................................................................................................................................................63 Removing A Cooling Fan...................................................................................................................................63 Installing A Cooling Fan............
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Control Panel Assembly..........................................................................................................................................90 Removing The Control Panel............................................................................................................................ 91 Installing The Control Panel............................................................................................................................. 92 Removing The Control-Panel
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5 Using System Diagnostics..................................................................................................... 115 Dell Online Diagnostics.........................................................................................................................................115 Dell Embedded System Diagnostics..................................................................................................................... 115 When To Use The Embedded System Diagnostics.......
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1 About Your System Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators—Four 3.5 Inch Hard-Drive System Item Indicator, Button, or Icon Description Connector 1 Power-on indicator, power The power-on indicator lights when the system power is button on. The power button controls the power supply output to the system. NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before powe
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Item Indicator, Button, or Icon Description Connector 6 LCD panel Displays system ID, status information, and system error messages. The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD lights amber regardless of whether the system is turned on or off. 7 USB connectors (2) Allows you
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Item Indicator, Button, or Icon Description Connector When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.
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Item Indicator, Button, or Icon Description Connector NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. Used to troubleshoot software and device driver errors 2 NMI button when running certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating s
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Figure 4. LCD Panel Features Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: • Press once to increase scrolling speed • Press again to stop • Press again to return to default scrolling speed • Press again to repeat the cycle Home Screen The Home screen displays user-configurable information about the system. This screen is
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Option Description Select Simple to display LCD error messages in a simplified user-friendly description. See System Error Messages for a list of messages in this format. Set home Select the default information to be displayed on the LCD Home screen. See View Menu to see the options and option items that can be set as the default on the Home screen. View Menu NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action. Option Description
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Hard-drive indicator Condition Corrective Action The indicator lights None required. green to indicate hard-drive activity.. Electrical indicator Condition Corrective Action The indicator blinks See the System Event Log or system messages for the specific issue. amber if the system If it is due to a problem with the power supply, check the LED on the experiences an power supply. Re-seat the power supply by removing and reinstalling electrical error (for it. If the problem persists, see Getti
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PCIe indicator Condition Corrective Action The indicator blinks Restart the system. Update any required drivers for the PCIe card. amber if a PCIe card Re-install the card. If the problem persists, see Getting Help. experiences an error. Hard-Drive Indicator Patterns Figure 5. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber) NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the r
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Drive-Status Condition Indicator Pattern (RAID Only) Blinks green three Rebuild aborted seconds, amber three seconds, and off six seconds Back-Panel Features And Indicators Figure 6. Back-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector 1 PCIe expansion card slot 1 Allows you to connect one low-profile PCI Express expansion card. 2 vFlash card slot Allows you to connect the vFlash card. 3 iDRAC port (optional) Dedicated management port on the iDRAC Ports ca
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Item Indicator, Button, or Icon Description Connector To reset the iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds. 11 Power supply (PSU1) 350 W and 550 W 12 Power supply (PSU2) NOTE: For non-redundant power supply units, there is only one power supply socket. NIC Indicator Codes Figure 7. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity The NIC is not connected to the network. indicators are off Link
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Figure 8. Power Supply Status Indicator 1. power supply status indicator/handle Power Indicator Condition Pattern Not lit Power is not connected. Green The handle indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator. Swapping the opposite power suppl
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• Any media that ships with your system that provides documentation and tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system. • For the full name of an abbreviation or acronym used in this document, see the Glossary at www.dell.com/support/ manuals. NOTE: Always check for updates on www.dell.com/support/manuals and read the updates first because t