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User Manual
SMS Bridge
Global Monitoring System
YORK Marine, Controls/ – the people to talk to
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User Manual User Manual Table of Contents Introduction............................................................................................................................. 3 Requirements ......................................................................................................................... 5 Installation .............................................................................................................................. 6 Configuration ..........
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User Manual Introduction System overview The SMS Bridge provides an economical means of transmitting reefer monitoring data to the YORK Global Monitoring Server (GMS). Instead of sending SMS messages directly to the GMS server in Denmark, your monitoring systems send them to the SMS Bridge. The SMS Bridge relays the messages to the GMS server via the Internet, reducing the cost of data transmission. The SMS Bridge is intended for use with the YORK RefLine and RefBox reefer mon
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User Manual Introduction, Continued Services The SMS Bridge application consists of three following components, or services. • MailHandler service Sends system related e-mails, for example if the GSM modem loses it’s registration on the GSM network. This is an optional service for your convenience. • SMSHandler service Receives SMS messages from the GSM modem and delivers them to the SMSBridge service. Required for operation. • SMSBridge service Transfers SMS messages
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User Manual Requirements Computer The SMS Bridge runs on Windows 2000 and XP personal computers. The computer must have an RS-232 serial (COM) port for connection of the GSM modem or a serial port adaptor. GSM service The SMS Bridge receives data over the GSM mobile phone network via SMS text messages. This requires a GSM account and SIM card (not included). More information about the GSM system, including coverage maps, is available from www.gsmworld.com. To obtain GSM se
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User Manual Installation Before you begin Before installing the modem and software: • Verify that the PC has an RS-232 serial (COM) port. If no serial port is available, a USB to serial port adaptor may be used. • Verify that a GSM signal is present at the PC location. You can check for a signal using a mobile phone. • Make a note of the SIM card PIN code and the GSM service provider’s SMS message center number. • Ask your system administrator to provide the SMTP host name
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User Manual Configuration Service startup By default, the services do not automatically start when the application is launched. To start a service, you click it’s name and then click the Start service button. To avoid this step, select the Auto start option for each service as shown below. Mail handler Configure the MailHandler as follows. configuration Step Action 1 Click MailHandler in the main screen. 2 Click the Config button. The configuration screen opens.
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User Manual Configuration, Continued Mail handler configuration (continued) Step Action 5 From name: Enter a name to identify the sender as the SMS Bridge system. The receiver sees this name in the inbox. 6 Administrator e-mail: Enter the address for person monitoring the system. 7 Click Save configuration to save the changes. 8 Click the Test button to send a test message from the SMS Bridge to the administrator. 9 Close the configuration screen and start the service.
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User Manual Configuration, Continued SMS Handler Configure the SMSHandler as follows. configuration Step Action 1 Click SMSHandler in the main screen. 2 Click the Config button. The configuration screen opens. 3 SIM PIN code: Enter the PIN code for the SIM card. NOTE: Verify that the PIN code is correct! The SMSHandler transmits the PIN code to the modem three times, which may result in blocking of the SIM card if the code is incorrect. See Troubleshooting if the S
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User Manual Configuration, Continued SMS Handler configuration (continued) Step Action 4 COM port: Enter the number of the COM port to which the GSM modem is connected. If using a USB to Serial Port adaptor, to find the port number right-click My Computer, click Manage, click Device Manager, and double-click Ports (COM & LPT) in the list of devices. The port number should be shown in parenthesis after the device name. 5 Baud rate: Select 115200. 6 SMS service center:
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User Manual Operation Starting the SMS After the system has been installed and configured as described in the previous Bridge sections, start the SMS Bridge as follows. If the Auto Start option is selected, no user intervention is required. Step Action 1 Start the computer. The SMS Bridge launches automatically on start-up. Should you need to launch the SMS Bridge manually, select SMS Bridge from the Global Monitoring Server folder in your program list. 2 If you have not
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User Manual Troubleshooting Monitoring The log function allows you to monitor system activity. To view the log, click the Log activity tab. To make the log scroll up as new messages appear, select the Auto scroll option. Log detail Log messages are divided into seven levels of detail from Finest to Severe. Selecting a detail level causes the log to display that level and those below it. For example, selecting the Info level displays Info, Warning, and Severe messages, but
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User Manual Troubleshooting, Continued MailHandler Use the table below to troubleshoot problems with the MailHandler service. Problem Likely Cause Solution Error message “Details: Incorrect SMTP host Get host name from [host name]” name system administrator. Error message “Details: Mail server requires user The MailHandler is not 553 Authentication is authentication compatible with the required...” server. Use log to monitor system directly. SMSBridge Use the table
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User Manual Troubleshooting, Continued SMSHandler (continued) Problem Likely Cause Solution Error starting and severe Wrong COM port Select correct COM port log message: Unable to in configuration dialog open specified com port Modem cable not Check connections connected Error starting and severe Modem cable not Check connections log message: Modem connected activity query failed Wrong BAUD rate Select correct BAUD setting (115200) in configuration dialog Defective mod
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User Manual Document Revision Record Rev. Date Author Brief description of change Pages affected 1.0 8 aug 2003 PCL Original issue of this document all 1.1 26 may 2004 PCL GSM modem baud rate added 1 1.2 23 mar 2005 PCL Not released 1.3 07 may 2007 MA General revision and update all Document Revision Record YORK Marine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 15 of 15 File: e:\york\sms bridge\manual\smsbridge-manual_
