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Contents 1. Introduction ...........................................................................................................................................4 Product Overview ...................................................................................................................................4 Items that you will need and things you will need to know .........................................................................5 NetComm SmartVoice Gateway Features ...............
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NTP (Network Time Protocol) .................................................................................................................70 System Operations (Save Settings) ........................................................................................................72 Software Upgrade .................................................................................................................................73 Logout ...........................................................
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1. Introduction Product Overview The NetComm SmartVoice series of stand-alone VoIP Gateways carry both voice and facsimile over an IP network. They support the SIP industry standard call control protocol to be compatible with free registration services or VoIP service providers’ systems and they work in two different modes: UA (User Agent) or Server. As a standard user agent, the gateways are compatible with all well-known Soft Switches and SIP proxy servers. With optional server software, t
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Items that you will need and things you will need to know To correctly install and set up your VoIP Gateway you will need to ensure that the required broadband hardware and services are setup and configured in the appropriate way to integrate this equipment. Broadband Service • You will need access to a high speed broadband service via a RJ 45 (Ethernet) connection to a broadband modem. VoIP Service • You will need a VoIP account from your VoIP service provider. The quality of your voice servi
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NetComm SmartVoice Gateway Features WAN • One 10/100Mbps auto-negotiation, auto-crossover RJ-45 Ethernet port • Support static IP, PPPoE, Bigpond Cable and DHCP address assignment and dynamic DNS (DDNS) • QoS: IP TOS (Type of Services) and DiffServ (Differentiated Services) for both SIP signaling and RTP • NAT Traversal : Port Forwarding, STUN, UPnP and Outbound Proxy • NTP: (Network Time Protocol RFC 1305), Accepts up to 3 Time Server • Time Zone Support • MAC Address Clone • RTP Packet Summary
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• Speed Dial • Local phone book for peer-to-peer calling • E.164 Numbering & ENUM support • Hot-Line, Warm-Line support • Single Number / Account (reprehensive number) for multiple ports • Group Hunting function • Recordable greeting message • Proprietary server and protocol enables small businesses to build private VoIP network; and use standard SIP network as same time – for dual network support • Supplementary call features**: o Call Hold, Call Waiting, Call Pickup o Call Forward - Uncondi
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General Specifications • Power Adaptor : AC 100V~240V 50/60Hz input, DC 12V output • Temperature : Operation 0 °C ~ 45 °C • Storage -25 °C ~ 75 °C • Humidity : up to 90% RH, non-condensing • 4-port Model Dimension (W/D/H) 4-port: 202 x 172 x 35 mm • 8-port Model Dimension (W/D/H) 4-port: 287 x 161 x 38 mm • 16-port Model Dimension (W/D/H) 4-port: 442 x 325 x 43 mm • 32-port Model Dimension (W/D/H) 4-port: 442 x 325 x 43 mm • 4-port Model Weight: 0.43Kg • 8-port Model Weight: 1.34Kg • 16-port Mode
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SmartVoice Gateway Hardware Description Front Panel (all models) • Power Indicator: Green light indicates a normal power supply. • Run Indicator: Blinking green light indicates normal operation. • Alarm Indicator: When the system starts up, the red light will blink. It also indicates abnormal gateway behaviour. • P1 – PX stands for Port 1 – Port X (or Line 1 – Line X) • WAN stands for the WAN Port Indicator. • L1 – LX stands for the LAN Port Indicator. When starting up the system, th
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Rear Panel (all models) Phone ports are telephone ports (FXS) to be connected to telephone sets or PBX CO ports. Line ports (FXO) are to be connected to PSTN lines (telephone lines from a PSTN network). NOTE: Do not connect FXS ports to each other. Also, do not connect any FXS port directly to a PSTN line or internal PBX. Doing so may damage VoIP gateway. Restore the Gateway To restore the gateway to its factory default setings (IP address, Username and Password only): (1) Disconnect the pow
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2. Installation and Applications Connecting your SmartVoice Gateway(s) 1. Connect the WAN port of your SmartVoice Gateway to your Broadband Modem using an ethernet cable. 2. Connect the power adapter to your SmartVoice Gateway and plug it into a powerpoint. Please use the power adapter that comes with VoIP gateway. Using an adapter other than the one supplied with the VoIP gateway, may cause problems and will affect the warranty of the product. 3. Connect the Phone or PSTN lines as required
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Network Connections Possible network connections are divided into 3 basic modes as described below: • Gateway can be assigned with a Public IP Address Gateway can be installed under the existing NAT Gateway can be assigned with a Public IP address and serve as an IP sharing router. Gateway Assigned with a Public IP Address The VoIP gateway will have a Public IP address for its Internet connection regardless of whether it is a static IP address, DHCP (using a Cable Modem), or PPPoE (Dialup
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Gateway behind a NAT/Firewall Network The VoIP gateway uses a private IP address and the Internet sharing function of other systems to connect to the Internet. The following diagram shows a typical network connection in which broadband devices such as an ADSL router work in router (NAT) mode so that the gateway is behind a NAT/Firewall. In this case, the broadband router (NAT/Firewall) and the gateway need to be configured correctly in order to allow the gateway to communicate with the Intern
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The table shown below lists possible solutions for different network scenarios. LAN IP address of Internet sharing Please avoid IP address 192.168.8.1-192.168.8.254 (You may need to change the settings of Internet sharing device or change the SmartVoice gateway LAN Port IP address) WAN IP of SmartVoice gateway Set as a static private IP address or DHCP; when the WAN port is set as a static private IP, assign the LAN IP address of the Internet sharing to as default gateway IP of SmartVoice ga
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Gateway Assigned with a Public IP Address and Serving as an Internet Sharing Device The SmartVoice gateway will have a Public IP address, regardless of whether it is the public IP from a static setting, DHCP (using a Cable Modem), or PPPoE (to connect to your ADSL account), and can use the built-in Internet sharing functions to allow other PCs attached to SmartVoice gateway LAN ports to share the Internet connection. The network connection is shown in following diagram. Gateway IP Settings Ne
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Telephone Connection Example of SmartVoice Gateway using FXS interfaces SmartVoice Gateway connecting directly to phone sets After connecting telephone sets to Phone1-Phone4, users can make direct calls (Phone1-Phone4 are FXS interfaces). Each set acts as an independent extension line. Integrating the SmartVoice Gateway with PBX Phone1-Phone4 are FXS interfaces, and some of them can be connected to telephone sets for direct calls. Others can be connected to the PBX CO lines so that other e
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Example of SmartVoice Gateway using FXO interfaces SmartVoice Gateway connecting directly to the Telephone Line of a PSTN Line1-Line4 are FXO interfaces and can all be connected to a PSTN to serve as a bridge between the PSTN and VoIP network. Integrating the SmartVoice Gateway with PBX Line1-Line4 are FXO interfaces and can be connected with PBX extension lines (this is exclusively for an analog interface, and is not applicable for a digital interface). Note: The above diagrams show a 4
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Example of SmartVoice Gateway using a combination of FXS and FXO ports Phone1-Phone2 are FXS interfaces and can be directly connected to telephone sets for direct calls. Line1-Line2 are FXO interfaces and can be connected to PSTN lines to serve as a bridge between the PSTN and other VoIP telephones. The system also allows a call to be made from a traditional telephone line to connect with a user behind the SmartVoice Gateway. Integrating the SmartVoice Gateway with PBX Phone1-Phone2 are
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3. Configuring the Gateway via WEB Browser The gateway also allows users to change gateway settings using a web browser. After opening a browser window, enter the gateway’s IP address as the website address in order to enter the Web configuration screen as shown in the following diagram. (IE Browser used for example: Enter http://192.168.1.2.) The factory default WAN IP address for Gateway is 192. 168. 1. 2. You can also enter ”101” from the handset to inquire about the current WAN Port IP addr
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Network Settings The network settings are used to set the gateway’s communication ports, IP configurations, DNS and DHCP server etc. Current WAN IP Address: The IP address of the WAN port. Listen Port UDP: It is not necessary to change the protocol of the communication port used by the gateway, unless it conflicts with ports used by another device in your network. RTP Starting Port UDP: The initial value of the port number for transmitting voice data among gateway(s). Each line requires
