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DW6000 Series Installation
Guide
1033295-0001
Revision 2
September 19, 2003
11717 Exploration Lane, Germantown, MD 20876
Tel: (301) 428.5500 Fax: (301) 428.1868/2830
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Copyright © 2003 Hughes Network Systems Inc., a wholly owned subsidiary of Hughes Electronics Corporation All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, Inc., a wholly owned subsidiary of Hughes Electronics Corporation. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, Inc., 11717 Exploration Lane, Germantown, Maryland 20876. Hughes Network Systems, Inc., has made
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Declaration of Conformity Standards to which Conformity is declared: FCC Part 15 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party’s name: Hughes Network Systems, Inc. Address: 11717 Exploration Lane, Germantown, MD 20876 Telephone: 1-866-DIRECWAY (347-329
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If trouble is experienced with the Two-Way DIRECWAY System equipment, for repair or warranty information, please contact DIRECWAY Technical Support Address: 11717 Exploration Lane, Germantown, MD 20876 Web: http://www.mydirecway.com (To send an e-mail, login to your user account on their Web site and then navigate to the Email page.) If the equipment is causing harm to the telephone network, the Telephone Company may request that you disconnect the equipment until the problem is resolved. Hughe
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Example of Antenna Grounding according to the National Electrical Code instructions contained in “Radio and Television Equipment” Ground clamp Coaxial cable Electric service equipment Grounding block Coaxial cable Ground Grounding clamps conductor Power service grounding G-26177 C 08/18/03 electrode Note: The DIRECWAY Receiver must be grounded through the satellite/ local antenna cable before plugging into the power source, and it must remain grounded thereafter. v 1033295-0001 Revision 2
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vi 1033295-0001 Revision 2
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vii 1033295-0001 Revision 2
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viii 1033295-0001 Revision 2
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Contents Important safety information . . . . . . . . . . . . . . . . . . . . xix About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Scope and audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Audience profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Organization and updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Print the customer’s System Information page and record infor- mation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Create System Control Center icon . . . . . . . . . . . . . . . . . . . .35 Chapter 3 The System Control Center . . . . . . . . . . . . . . . . . . . . . .37 How to access the System Control Center . . . . . . . . . . . . . . . . .38 If the System Control Center is not accessible. . . . . . . . . . . .39 The Home screen . . . . . . . . . .
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Appendix B Installing the indoor equipment using dial-up commis- sioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 System pre-installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Installation PC requirements . . . . . . . . . . . . . . . . . . . . . . . . .69 Customer installation requirements . . . . . . . . . . . . . . . . . . . .69 Summary of DW6000 installation process. . . . . . . . . . . . . . . . .70 Final installation chec
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DW6000 status information via the Installer Console . . . . . . .117 Verifying correct DW6000 operation. . . . . . . . . . . . . . . . . . . .117 Displaying traffic statistics . . . . . . . . . . . . . . . . . . . . . . . . . .118 Displaying PEP statistics . . . . . . . . . . . . . . . . . . . . . . . . . . .118 The Final Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Other options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Display ac
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Figures Chapter 1 1. The DW6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2. Remove site with DW6000 installed, single computer . . . . . . . . . . . . . . . . . . . .2 3. Remote site with DW6000 installed, wired (Ethernet) LAN . . . . . . . . . . . . . . . .3 4. Remote site with DW6000 installed, wireless LAN. . . . . . . . . . . . . . . . . . . . . . .3 Chapter 2 5. Items required for installation. . . . . . . . . . . . . . . . . .
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33. System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 34. System Status screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 35. Final configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 36. Welcome screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 37. Download Java appl
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68. Failed ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 69. Welcome screen; choose proper registration server . . . . . . . . . . . . . . . . . . . . . .84 70. Websetup - Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 71. Dial up connection may be necessary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 72. Registration Connection - Authentication . . . .
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106. DW6000 reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 107. Display Main Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 108. Display Traffic Statistics screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 109. Display PEP Statistics screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 110. Final Test Menu . . . . . . . .
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Tables Chapter 1 1. DW6000 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Chapter 3 2. Receive code (RxCode) messages and corrective actions . . . . . . . . . . . . . . . . .44 3. Transmit (TxCode) messages and corrective actions . . . . . . . . . . . . . . . . . . . . .47 Tables xvii 1033295-0001 Revision 2
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Tables xviii 1033295-0001 Revision 2
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Important safety information For your safety and protection, read this entire manual before you attempt to install the DW6000. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. This section introduces the various types of warnings used in this Types of warnings used manual to alert you to possible safety hazards. in this manual DANGER Indicates an imminent electric shock hazard, which, if not avoided, will result in deat
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CAUTION Indicates a potentially hazardous situation, which, if not avoided, may result in minor or moderate injury. CAUTION Indicates a situation or practice that might result in property damage. Note: A note provides additional information. Important safety information xx 1033295-0001 Revision 2