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Prestige 2002 Series
VoIP Analog Telephone Adaptor
User’s Guide
Version 3.60
August 2004
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Prestige 2002 Series User’s Guide Copyright Copyright © 2004 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Cor
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Prestige 2002 Series User’s Guide Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. T
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Prestige 2002 Series User’s Guide ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for eithe
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Prestige 2002 Series User’s Guide Customer Support Please have the following information ready when you contact customer support. • Product model and serial number. • Warranty Information. • Date that you received your device. • Brief description of the problem and the steps you took to solve it. A METHOD SUPPORT E-MAIL TELEPHONE WEB SITE REGULAR MAIL SALES E-MAIL FAX FTP SITE LOCATION support@zyxel.com.tw +886-3-578-3942 www.zyxel.com ZyXEL Communications Corp. www.europe.zyxel.com 6 Innova
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Prestige 2002 Series User’s Guide Table of Contents Copyright .................................................................................................................. 3 Federal Communications Commission (FCC) Interference Statement ............... 4 ZyXEL Limited Warranty.......................................................................................... 5 Customer Support.................................................................................................... 6 List o
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Prestige 2002 Series User’s Guide 3.4 Configuring Password ........................................................................................30 3.5 Pre-defined NTP Time Servers List ....................................................................31 3.6 Configuring Time Setting ....................................................................................32 Chapter 4 Ethernet Screens...................................................................................................
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Prestige 2002 Series User’s Guide Chapter 6 VoIP Screens........................................................................................................... 47 6.1 VoIP Introduction ................................................................................................47 6.2 VoIP Configuration .............................................................................................47 6.3 Advanced VoIP Settings Configuration ....................................................
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Prestige 2002 Series User’s Guide 10.5 Restart Screen .................................................................................................69 Chapter 11 Troubleshooting ..................................................................................................... 71 11.1 Problems Starting Up the Prestige ...................................................................71 11.2 Problems with the LAN or PC LED ...................................................................7
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Prestige 2002 Series User’s Guide List of Figures Figure 1 Internet Telephony Service Provider Application ..................................... 20 Figure 2 IP-PBX Application .................................................................................. 21 Figure 3 Web Configurator IP Address ................................................................. 23 Figure 4 Enter Password ........................................................................................ 24 Figure 5 Chang
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Prestige 2002 Series User’s Guide Figure 39 Windows 95/98/Me: TCP/IP Properties: IP Address .............................. 79 Figure 40 Windows 95/98/Me: TCP/IP Properties: DNS Configuration ................. 80 Figure 41 Windows XP: Start Menu ....................................................................... 81 Figure 42 Windows XP: Control Panel ................................................................... 81 Figure 43 Windows XP: Control Panel: Network Connections: Properties ....
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Prestige 2002 Series User’s Guide List of Tables Table 1 Web Configurator Screens Summary ....................................................... 26 Table 2 Common Screen Command Buttons ........................................................ 27 Table 3 System General ........................................................................................ 30 Table 4 Password .................................................................................................. 31 Table 5 Pre-def
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Prestige 2002 Series User’s Guide Table 39 “Natural” Masks ..................................................................................... 90 Table 40 Alternative Subnet Mask Notation .......................................................... 91 Table 41 Two Subnets Example ............................................................................ 91 Table 42 Subnet 1 ................................................................................................. 92 Table 43 Subnet
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Prestige 2002 Series User’s Guide Preface Congratulations on your purchase of the Prestige 2002 Series VoIP Analog Telephone Adaptor. Note: Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. Your Prestige is easy to install and configure. About This User's Guide This manual is designed to guide you through the configuration of your Prestige for its various appl
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Prestige 2002 Series User’s Guide Syntax Conventions • “Enter” means for you to type one or more characters. “Select” or “Choose” means for you to use one predefined choices. • Mouse action sequences are denoted using a comma. For example, “click the Apple icon, Control Panels and then Modem” means first click the Apple icon, then point your mouse pointer to Control Panels and then click Modem. • For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for “that
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Prestige 2002 Series User’s Guide CHAPTER 1 Introducing the Prestige This chapter introduces the main features and applications of the Prestige. 1.1 Prestige 2002 VoIP Analog Telephone Adaptor Overview The Prestige 2002 is a SIP-based VoIP analog telephone adaptor (ATA). Sending voice signals over the Internet is called Voice over IP or VoIP. Session Initiated Protocol (SIP) is an internationally recognized standard for implementing VoIP. The Prestige allows you to use a traditional analog t
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Prestige 2002 Series User’s Guide PSTN Lifeline The Prestige 2002L has a LINE port for connecting a PSTN line. You can receive incoming PSTN phone calls even while someone else connected to the Prestige is making VoIP phone calls. You can dial a (prefix) number to make an outgoing PSTN call. You can still make PSTN phone calls if the Prestige 2002L loses power. REN A Ringer Equivalence Number is used to determine the number of devices that may be connected to the telephone line. The Prestige
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Prestige 2002 Series User’s Guide Voice Activity Detection/Silence Suppression Voice Activity Detection (VAD) reduces the bandwidth that a call uses by not transmitting “silent packets” when you are not speaking. Comfort Noise Generation When the Prestige uses VAD, it generates and sends comfort (background) noise when you are not speaking. Echo Cancellation The Prestige supports G.168, an ITU-T standard for eliminating the echo caused by the sound of your voice reverberating in the telepho
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Prestige 2002 Series User’s Guide The following figure shows a basic example of how you would make a VoIP call through an ITSP. You use your analog phone (A in the figure) and the Prestige (B) changes the call into VoIP. The Prestige then sends your call through your modem or router (C) to the Internet and the ITSP’s SIP server. The VoIP call server forwards calls to PSTN phones (F) through a trunking gateway (E) to the PSTN network. The VoIP call server forwards calls to IP phones (G) thro
