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Sprint Mobile Broadband 2-in-1 Card
®
Sierra Wireless AirCard 402
www.sprint.com
© 2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective
owners.
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Table of Contents Your AirCard 402 Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Introducing the AirCard 402 Device. . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Introducing the AirCard 402 Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Your AirCard 402 Device . . . . . . .
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Section 3: Technical Specifications, Regulatory and Safety Information, and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 3A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Radio Frequency and Electrical Specifications . . . . . . . .
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Your AirCard 402 Device Thank you for purchasing a Sierra Wireless AirCard 402 device. This device offers more freedom than ever before. No wires, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips. i
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How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry-free. We know you’re eager to start using your device right away, and the sections of this guide are designed to help you do just that. The first se
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Section 1 Introducing the AirCard 402 Device
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Section 1A Introducing the AirCard 402 Device Your AirCard 402 Device (page 2) TRU-Install (page 2) Package Contents (page 3) Care and Maintenance (page 3) This section introduces your AirCard 402 device, and describes what is included with your device. Your AirCard 402 Device The Sierra Wireless AirCard 402 device is a dual-band wireless modem. It enhances the functionality of your mobile computing devices by adding wireless connectivity to the Internet. Your AirCard 402 device fits
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Package Contents Your AirCard 402 device package contains the following components: Sierra Wireless AirCard 402 device Get Started guide (this document) Care and Maintenance As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device: Do not apply adhesive labels to the device or the card adapter, as they may cause the device or the card adapter to become jammed inside the card slot. The de
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Section 2 Setting Up and Using the AirCard 402 Device
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Section 2A Setting Up Your Sprint Account Setting Up Your Device on Your Sprint Account (page 6) Setting Up Your Device on Your Sprint Account Normally your device will be set up on your Sprint account at the time of purchase. To verify that your device is set up on your Sprint account: 1. Log on to your account at www.sprint.com by entering your username and password. 2. Confirm that the AirCard 402 device is on your account with a Mobile Broadband connection plan. If you don’t see your devi
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Section 2B Installing the Software and Activating Your Device Installing the Software on a Windows Computer (page 7) Installing the Software on a Mac Computer (page 13) Activating Your AirCard 402 Device (page 16) The installation process has two stages: Installing the Software and Drivers — Insert the device to install the drivers and the software (for Windows, see below; for Mac, see page 13). Activating Your Device — Start the software. Sprint's hands-free activation feature will
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Your device will not work with handhelds or Pocket PCs. Note SM To install and run the device and accompanying Sprint SmartView software on a Windows computer, you will need an empty PC Card or ExpressCard slot. Installing the Software and Drivers Note Windows Vista and Windows 2000 users: You must log in with administrative privileges to install the software and drivers. Windows XP users: You may need to log in with administrative privileges, depending on your Windows configuration. As part
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3. If your computer has a PC Card slot, grip both sides of the card adapter and insert the device and card adapter into your computer (Sprint label facing up), and then proceed to “Windows detects the device...” on page 11. If your computer has an ExpressCard slot, remove the device from the card adapter, as described below. 4. Slide and hold the locking tab in the indicated direction. Section 2B. Installing the Software and Activating Your Device 9 Installing the Software
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5. Holding the locking tab, use your other hand to free the device from the adapter. 6. Gripping both sides of the device, insert it into your computer’s ExpressCard slot (Sprint label facing up). 10 Section 2B. Installing the Software and Activating Your Device
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Windows detects the device and installs the drivers for it. This may take a few minutes. Once completed, the system tray may display “Your devices are ready to use” or “Your new hardware is installed and ready to use.” The LED indicator is lit (blue, or blinking amber); the Sprint logo on the protruding end of the device is also lit. 7. If the TRU-Install window is not displayed, in Windows Explorer browse to the entry (under My Computer), then browse to the Win folder and run Setup.exe o
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11. Read the License Agreement, select “I accept the terms in the License Agreement” to agree to the terms and then click Next. 12. In the “Installation Customization Wizard” window, select a skin and then click Next. (A series of dialog boxes guides you through the installation.) 13. Use the Next and Back buttons to navigate through the wizard. 14. If you’re running Windows Vista or Windows XP, wait until the system tray displays “Your devices are ready to use” or “Your new hardware is insta
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Installing the Software on a Mac Computer System Requirements ® The AirCard 402 device works with any MacBook™ Pro or PowerBook G4 computer running Mac OS X version 10.4.11 or newer. To check your version, from the Apple menu ( ) choose About This Mac. If your version is earlier than 10.4.11, then you must upgrade to version 10.4.11 or newer; contact an Apple reseller, an Apple retail store, or visit www.apple.com/store. To install and run the device and accompanying Sprint SmartView software
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3. If your computer has a PC Card slot, grip both sides of the card adapter and insert the device and card adapter into your computer (Sprint label facing up), and then proceed to step 7 on page 15. If your computer has an ExpressCard slot, remove the device from the card adapter, as described below. 4. Slide and hold the locking tab in the indicated direction. 14 Section 2B. Installing the Software and Activating Your Device
